worst service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

You guys should just close up your insurance because you do not know what you are doing. I am approaching 2 weeks without a phone, all your consultants dont know what they are doing. - my contact numbers where the waybill number was sent is incorrect -today one consultant says this, the next day they say something different -you ask a question and they answer you with an attitude -it sounds like a circus in the back ground -you send an e-mail and never get a response -you must beg to be assisted but no one begs me to take my premium

why am I insured if I must run around and beg for assistance ? why am I paying a premium but get treated like you are doing me a favour when I need assistance? A cellphone claim is supposed to be a fast track claim but going on 2 weeks without a phone when I have insurance doesn't make sense at all. this was my 1st claim with you and I doubt will insure anything with you because we are treated like **** when we need assistance when we actually pay for service.