3C
3D CNC Africa
Unclaimed Business
3C
3D CNC Africa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Construction & Hardware
#3NPS Score
0Unlikely
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVM
V M
1 reviews | Active since Jan 2020
15 Dec 2024, 07:34
3D CNC Closed for Business
Unfortunately, I have been informed that Sybrand Coetzee passed away in July 2024. I also had a CNC ordered and had paid 80%. Seems he was sole owner. I’ve been in contact with the estate lawyers , McIntyre Law in Bloem. They haven’t helped much either. The more people contact them the better .
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V M
1 reviews | Active since Jan 2020
15 Dec 2024, 07:34
3D CNC Closed for Business
Unfortunately, I have been informed that Sybrand Coetzee passed away in July 2024. I also had a CNC ordered and had paid 80%. Seems he was sole owner. I’ve been in contact with the estate lawyers , McIntyre Law in Bloem. They haven’t helped much either. The more people contact them the better .
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Sean W
1 reviews | Active since Jan 2020
13 Nov 2024, 08:57
Is 3D CNC Africa a ****?
I have Ordered and paid in full for a CNC Router, Sybrand Coetzee number is no longer active, emails return that mail box is full It has been a month and have had no contact at all with 3D CNC Africa or owner Sybrand Coetzee. no reply on Telephone calls, Whatsapp, Facebook Messenger, Instagram, Email, SMS or Website Enquires
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Sean W
1 reviews | Active since Jan 2020
13 Nov 2024, 08:57
Is 3D CNC Africa a ****?
I have Ordered and paid in full for a CNC Router, Sybrand Coetzee number is no longer active, emails return that mail box is full It has been a month and have had no contact at all with 3D CNC Africa or owner Sybrand Coetzee. no reply on Telephone calls, Whatsapp, Facebook Messenger, Instagram, Email, SMS or Website Enquires
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IG
Ilse G
1 reviews | Active since Jan 2020
22 Apr 2024, 10:17
bad customer service
again I say bad bad customer service after you buy the owner sybrand can't even reply to my previous complain on hellopeter it just shows tht he doesn't care we have a router machine with Mach4 software tht we can't use cause every time we have to go thr him to get the codes so before you buy make sure tht you hv full control on everything you buy
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Ilse G
1 reviews | Active since Jan 2020
22 Apr 2024, 10:17
bad customer service
again I say bad bad customer service after you buy the owner sybrand can't even reply to my previous complain on hellopeter it just shows tht he doesn't care we have a router machine with Mach4 software tht we can't use cause every time we have to go thr him to get the codes so before you buy make sure tht you hv full control on everything you buy
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Ilse G
1 reviews | Active since Jan 2020
18 Apr 2024, 09:27
Worst customer service ever
we wanted to buy a cnc router so we found a company tht sells them and best of all they are in south africa my fiance deposited the full amount for the machine we waited months for it everytime there were more excuses why it's not being delivered the owner then said he will do it himself again not true we waited again fr weeks eventually it was courierd I guess cause we only bought a small machine tht we are not top priority like his big clients great we got the machine now to get it working the owner needs to activate the software mach4 he has to get the serial key and codes you don't have any access to the software codes so when something happens to your pc you can't get it you have to go thru the owner and wait my fiance bought a better pc so we had to ask fr a new code the owner wasn't happy but he got it months after tht with this loadshedding the pc broke so my fiance bought a new laptop my fiance msgs the owner with no luck I've never heard anybody so rude to customers pls before you buy make sure you have full access to the software cause now our machine is just standing can't even use it cause we can't get the software codes from the owner 3dcnc africa customer service are bad the owner is a very rude person and nit friendly to help will not recommend them to anyone
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Ilse G
1 reviews | Active since Jan 2020
18 Apr 2024, 09:27
Worst customer service ever
we wanted to buy a cnc router so we found a company tht sells them and best of all they are in south africa my fiance deposited the full amount for the machine we waited months for it everytime there were more excuses why it's not being delivered the owner then said he will do it himself again not true we waited again fr weeks eventually it was courierd I guess cause we only bought a small machine tht we are not top priority like his big clients great we got the machine now to get it working the owner needs to activate the software mach4 he has to get the serial key and codes you don't have any access to the software codes so when something happens to your pc you can't get it you have to go thru the owner and wait my fiance bought a better pc so we had to ask fr a new code the owner wasn't happy but he got it months after tht with this loadshedding the pc broke so my fiance bought a new laptop my fiance msgs the owner with no luck I've never heard anybody so rude to customers pls before you buy make sure you have full access to the software cause now our machine is just standing can't even use it cause we can't get the software codes from the owner 3dcnc africa customer service are bad the owner is a very rude person and nit friendly to help will not recommend them to anyone
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Juan M
1 reviews | Active since Jan 2020
4 Mar 2024, 15:54
**** of note!
Thee biggest lair a have ever encountered in my life, this Sybrand owes me R50 000 of my hard worked money, I have waited for close to 2 years for my so called CNC, which he has promsied to deliver and made hundreds of excuses why he can't deliver. Today I asked for a REFUND, he told me he was on his way to Pta with my machine but had to give it to someone else. What can I believe after nearly 2 years of LYING! Stay away from this ****!
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Juan M
1 reviews | Active since Jan 2020
4 Mar 2024, 15:54
**** of note!
Thee biggest lair a have ever encountered in my life, this Sybrand owes me R50 000 of my hard worked money, I have waited for close to 2 years for my so called CNC, which he has promsied to deliver and made hundreds of excuses why he can't deliver. Today I asked for a REFUND, he told me he was on his way to Pta with my machine but had to give it to someone else. What can I believe after nearly 2 years of LYING! Stay away from this ****!
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Replies (0)JS
John S
1 reviews | Active since Jan 2020
10 Feb 2024, 17:05
Poor service from 3D CNC Africa
I bought a Oryx GT5 machine which was delivered in Nov/Dec 2022 while I was out of the country. I contacted Sybrand to ask him for another training appointment of which I will cover all the costs. He said he was available to come and see me in February 2023. There were also spares missing and I did not receive any software which was to be included in the kit. It is now more than a year later and I have not cut one piece of steel. On my recent rip back from the Congo, I met up with another person who had similar issues with 3D CNC. Its funny how we still have people that can brag about the excellent service they have received. Being a businessman myself, I can only say that in my case there was NO AFTER SALES service. He got my money so why would he worry.....???
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John S
1 reviews | Active since Jan 2020
10 Feb 2024, 17:05
Poor service from 3D CNC Africa
I bought a Oryx GT5 machine which was delivered in Nov/Dec 2022 while I was out of the country. I contacted Sybrand to ask him for another training appointment of which I will cover all the costs. He said he was available to come and see me in February 2023. There were also spares missing and I did not receive any software which was to be included in the kit. It is now more than a year later and I have not cut one piece of steel. On my recent rip back from the Congo, I met up with another person who had similar issues with 3D CNC. Its funny how we still have people that can brag about the excellent service they have received. Being a businessman myself, I can only say that in my case there was NO AFTER SALES service. He got my money so why would he worry.....???
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