4evatech Store
Claimed Business
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, 4evatech Store is a niche online tech retailer that earns strong praise for sourcing unique products unavailable elsewhere in South Africa and for warm, personalised customer service from named staff. However, a recurring pattern of severely delayed international shipments, customs complications, and communication breakdowns on problem orders significantly undermines the experience for a notable segment of customers.
Top Strengths:
- •Product Quality & Value: Customers consistently praise product durability, competitive pricing, and the ability to source niche tech items unavailable elsewhere in South Africa. Products like laser engravers and controllers are highlighted as exceeding expectations.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Online Shopping
NPS Score
42
Recommended: Likely
Review Distribution
4.3|56 Reviews
Jun '25 - May '26
5(77.8%)
4(3.7%)
3(1.9%)
2(0%)
1(16.7%)
5(77.8%)
4(3.7%)
3(1.9%)
2(0%)
1(16.7%)
Recent reviews (56)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAP
BJ
Barry J
1 reviews | Active since Jan 2020
4 Mar 2026, 11:51
Excellent Services
I bought a Neje laser head from them in 2024, the laser is still running perfectly and the issues I had with couriers outside of their control, they got involved and resolved them for me. Thanks. 4evatech Store
Helpful (0)
|Replies (0)BJ
Barry J
1 reviews | Active since Jan 2020
4 Mar 2026, 11:51
Excellent Services
I bought a Neje laser head from them in 2024, the laser is still running perfectly and the issues I had with couriers outside of their control, they got involved and resolved them for me. Thanks. 4evatech Store
0
Replies (0)MR
SB
Sasha B
1 reviews | Active since Jan 2020
3 Mar 2026, 15:22
Amazing Service from 4evatech Store
I bought a Mini PC and a rugged smartphone from 4evatech Store just over a year ago. A few months later, I contacted them to help me with one of the items. Melissa, thank you for helping me with my order every step of the way. Thank you 4evatech Store.
Helpful (0)
|Replies (0)SB
Sasha B
1 reviews | Active since Jan 2020
3 Mar 2026, 15:22
Amazing Service from 4evatech Store
I bought a Mini PC and a rugged smartphone from 4evatech Store just over a year ago. A few months later, I contacted them to help me with one of the items. Melissa, thank you for helping me with my order every step of the way. Thank you 4evatech Store.
0
Replies (0)KM
Kurt M
1 reviews | Active since Jan 2020
3 Mar 2026, 14:15
Investigation coming, no items even though I paid
I don't Know how people can rate this store or online Merchant!! I placed an order on the 3rd of February 2026 it's now 3rd March 2026 still no order, everytime I WhatsApp them because you can't call them which I think is absolute BS! You wait forever to get a single response, then on top of that they don't even understand English because you will ask a question they give an answer not relating to you question then you ask again and they answer with the same answer previously. They haven't kept me in the loop about my order I have to keep contacting them and then have to wait for a BS Answer! I am currently sending documents to CPA, Competitions Commission and the ombudsman for investigation luckily I have someone at the Ombuds that can fast-track this so they will be hearing from me with a couple of representatives they don't want in their lives!
Helpful (0)
|Replies (0)KM
Kurt M
1 reviews | Active since Jan 2020
3 Mar 2026, 14:15
Investigation coming, no items even though I paid
I don't Know how people can rate this store or online Merchant!! I placed an order on the 3rd of February 2026 it's now 3rd March 2026 still no order, everytime I WhatsApp them because you can't call them which I think is absolute BS! You wait forever to get a single response, then on top of that they don't even understand English because you will ask a question they give an answer not relating to you question then you ask again and they answer with the same answer previously. They haven't kept me in the loop about my order I have to keep contacting them and then have to wait for a BS Answer! I am currently sending documents to CPA, Competitions Commission and the ombudsman for investigation luckily I have someone at the Ombuds that can fast-track this so they will be hearing from me with a couple of representatives they don't want in their lives!
0
Replies (0)JK
Johann K
1 reviews | Active since Jan 2020
27 Feb 2026, 13:27
great service
i just want to take the time and congratulate 4evatech store on excellent service and truly amazing staff. i would recommend them to anyone and can honestly say that their service and products exceeded my expectations. well done 4evatech.
Helpful (0)
|Replies (0)JK
Johann K
1 reviews | Active since Jan 2020
27 Feb 2026, 13:27
great service
i just want to take the time and congratulate 4evatech store on excellent service and truly amazing staff. i would recommend them to anyone and can honestly say that their service and products exceeded my expectations. well done 4evatech.
0
Replies (0)JH
FL
Francois L
1 reviews | Active since Jan 2020
27 Feb 2026, 07:25
Never again
Finally received my order today, after 3 months. Communication from support was almost none, with replies taking up to a week. My order was placed on 26 Nov 2025, According to the shipping details, Shipment should've been 5-9 business day. First tracking number received didn't work at all, after complaining for more than a month (with minimum replies from the supplier) they swapped to fedex and I received a new tracking number. Within a week my parcel arrived in Cape Town where it was on hold due to customs. It took them 3 weeks to sort out customs with Fedex. I will definitely not recommend using 4evatech Store unless you have the patience of a sloth. Communications became better after writing a review on hellopeter.
Helpful (0)
|Replies (0)FL
Francois L
1 reviews | Active since Jan 2020
27 Feb 2026, 07:25
Never again
Finally received my order today, after 3 months. Communication from support was almost none, with replies taking up to a week. My order was placed on 26 Nov 2025, According to the shipping details, Shipment should've been 5-9 business day. First tracking number received didn't work at all, after complaining for more than a month (with minimum replies from the supplier) they swapped to fedex and I received a new tracking number. Within a week my parcel arrived in Cape Town where it was on hold due to customs. It took them 3 weeks to sort out customs with Fedex. I will definitely not recommend using 4evatech Store unless you have the patience of a sloth. Communications became better after writing a review on hellopeter.
0
Replies (0)