Rude ops manager

I had the most uncomfortable experience today at 86 Public Randburg. There was a staff meeting around, and I had to witness the ops manager disrespecting, belittling and swearing at the staff. He used vulgar language and shouted at them in-front of a customer. Ironically while telling them how to treat customers and how they needed to fix their attitudes, he was the one giving me the worst customer experience.

On his way out he asks them to give me a drink on the house, that’s when he must’ve realized how unprofessional he had been. Somehow he thought a free drink would make it okay.

86 Public please teach that guy how to treat and respect people, both customers and staff.