Arrogant and unbothered Tsholofelo

Too bad I can’t write a review without a star, I wasn’t going to give them anyway. The arrogance and I Tsholo when I asked them to cancel my policy. She promised to cancel the policy and said that there we will definitely be a refund which I’m still waiting for it till today. The document she sent me is password protected she just forwarded it to me and did not tell me me what to use for the password she said ID number after telling she bluntly ignored me and was unbothered. Rooks brokers is this how you train your stuff on how to act when one no longer is your client. And by the way the agent is Tsholofelo