**** ****** Runaway

Claimed for my car in January 2025 which was ****** took them 5 months to give me a verdict which was a rejection and the reason was because I did not have a specific type of tracker, I have sent communication between Quanway brokers and I discussing the tracking device I had installed and me mentioning before I even installed the tracker which device I would be installing and them confirming they were happy with the device and requesting tracker certificate, which I sent to them and my cover was active with no issues. 3 Months later I am now waiting for them to let me know what they are doing with all the evidence and information I have provided before taking this up with ombudsman and I am still waiting so between Quanway brokers, Gencom and New National someone is really bad at there Job for me to be waiting this long to be assisted with my claim.