AR
ACE Refrigeration & Electrical Bloemfontein
Unclaimed Business
AR
ACE Refrigeration & Electrical Bloemfontein
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDN
DM
Dina M
1 reviews | Active since Jan 2020
26 May 2025, 10:10
Bad customer service
I sent my washing machine too them a twintub too fix my washing machine and my spinner doesn't work even I have too wash my clothes with my hand I won't prefer them for anybody they give bad customer services and doesn't do there job correct I'm very unhappy with there services and never gonna use them again
Helpful (0)
|Replies (0)DM
Dina M
1 reviews | Active since Jan 2020
26 May 2025, 10:10
Bad customer service
I sent my washing machine too them a twintub too fix my washing machine and my spinner doesn't work even I have too wash my clothes with my hand I won't prefer them for anybody they give bad customer services and doesn't do there job correct I'm very unhappy with there services and never gonna use them again
0
Replies (0)JK
Jason K
1 reviews | Active since Jan 2020
14 Nov 2023, 11:12
ACE Refrigerator and Electric Bloemfontein
Had a frontloader washing machine door clip that need to be fix after numerous calls to Johannes with one excuse after another never has parts and he placed an order we waited for a year still not fix after I told him I will pick machine up his excuse is it's in parts must first put together this went on for another 5 months today went to pick it up machine rusted, in spare parts and some parts missing and he has the audacity to scream at customer as if it is our fault he is stripping machine and not fixing it be careful when doing business with this company you will loose your money and parts.
Helpful (0)
|Replies (0)JK
Jason K
1 reviews | Active since Jan 2020
14 Nov 2023, 11:12
ACE Refrigerator and Electric Bloemfontein
Had a frontloader washing machine door clip that need to be fix after numerous calls to Johannes with one excuse after another never has parts and he placed an order we waited for a year still not fix after I told him I will pick machine up his excuse is it's in parts must first put together this went on for another 5 months today went to pick it up machine rusted, in spare parts and some parts missing and he has the audacity to scream at customer as if it is our fault he is stripping machine and not fixing it be careful when doing business with this company you will loose your money and parts.
0
Replies (0)PP
Pierre P
1 reviews | Active since Jan 2020
13 Jan 2022, 06:59
ACE Refrigeration & Electrical, Bloemfontein
ACE Bloemfontein could not fix my fridge. After three (3) failed attempts and removal damage to my fridge I had to resort to another company. Johannes at ACE throws the consumer act nomenclature at you when you request a refund. To top it all I am accused of sabotaging my own fridge. Why will I do that? It is my fresh produce rotting because of the dismal non-performance of ACE Bloemfontein.
Helpful (0)
|Replies (0)PP
Pierre P
1 reviews | Active since Jan 2020
13 Jan 2022, 06:59
ACE Refrigeration & Electrical, Bloemfontein
ACE Bloemfontein could not fix my fridge. After three (3) failed attempts and removal damage to my fridge I had to resort to another company. Johannes at ACE throws the consumer act nomenclature at you when you request a refund. To top it all I am accused of sabotaging my own fridge. Why will I do that? It is my fresh produce rotting because of the dismal non-performance of ACE Bloemfontein.
0
Replies (0)MK
Majobere K
1 reviews | Active since Jan 2020
21 Dec 2021, 08:39
Yes
Hello Peter Ace Refrigerator & Appliances Bloemfontein service is very Bad, terrible, unprofessional and they’re scammers. They collected my fridge last week of which it was still in good condition, for repairs & quotation upon collection had to pay R200, no problem I paid upfront. After inspection I was informed that it requires a thermostat refill and now I was informed that they had to fix the door of my fridge which got damaged I don’t know how. They quoted R1100.00 for all that , I made a payment and was assured that the quotation will follow.I requested a picture and quote from the owner Johannes he just blue ticked my messages and didn’t reply to any of my messages. Upon delivery my Fridge was dented and the door damaged of which these occurred while my property was under their care. I requested a refund on the door as I believe It’s company responsiblitity to be liable for any damages, that’s when the owner Mr.Johannes started giving me an attitude and refused to reimburse me for the door. I’m so furious, I hope that you’d be able to assist me. A friend highly recommended your services. Your speedy response will be highly appreciated. Thanks
Helpful (0)
|Replies (0)MK
Majobere K
1 reviews | Active since Jan 2020
21 Dec 2021, 08:39
Yes
Hello Peter Ace Refrigerator & Appliances Bloemfontein service is very Bad, terrible, unprofessional and they’re scammers. They collected my fridge last week of which it was still in good condition, for repairs & quotation upon collection had to pay R200, no problem I paid upfront. After inspection I was informed that it requires a thermostat refill and now I was informed that they had to fix the door of my fridge which got damaged I don’t know how. They quoted R1100.00 for all that , I made a payment and was assured that the quotation will follow.I requested a picture and quote from the owner Johannes he just blue ticked my messages and didn’t reply to any of my messages. Upon delivery my Fridge was dented and the door damaged of which these occurred while my property was under their care. I requested a refund on the door as I believe It’s company responsiblitity to be liable for any damages, that’s when the owner Mr.Johannes started giving me an attitude and refused to reimburse me for the door. I’m so furious, I hope that you’d be able to assist me. A friend highly recommended your services. Your speedy response will be highly appreciated. Thanks
0
Replies (0)MB
Madelein B
1 reviews | Active since Jan 2020
9 Sept 2021, 10:24
Bad service
No service , week for week an excuse . Make promises it will be ready the next week , when you phone another excuse . Been 3 weeks already waiting for my washing machine ... no client service. And you have to pay full amount .
Helpful (0)
|Replies (0)MB
Madelein B
1 reviews | Active since Jan 2020
9 Sept 2021, 10:24
Bad service
No service , week for week an excuse . Make promises it will be ready the next week , when you phone another excuse . Been 3 weeks already waiting for my washing machine ... no client service. And you have to pay full amount .
0
Replies (0)ER