Acs Technicians ****mers

On the 18th of June I found the contact details on Google checked out their website and had amazing reviews on their site. I proceeded to contact them and received a response from Romeo who I specifically asked to send his technician to do an assessment on my gas oven and I agreed to pay the call out fee. His technician arrived after 2:13pm as I asked him to come after 2 at 2:34pm Romeo sends me a quote and advises that they've done an assessment the quote value was R3600. I immediately respond telling him noy to go ahead with the repair as I will consult eith my insurance he responds saying ok and asks if he needs to send me an incident report to which i respond yes. At 4:01 i receive an invoice advising that the repair has been done and that i need to send pop. I responded advising that i have not asked him to repair the oven and he says he misunderstood. I tell him I'll submit the docs to thr insurance and see if they'll pay the claim and he was very understanding as he said its his mistake. On the 19th my claim is rejected which I advise him of and I ask him to please collect the parts they installed and I will pay the call out he proceeds to negotiate with me as he needs to cover the cost of the very expensive parts. We then agree on R2500, and I committ to pay this that evening, I decide that I need to test the oven before I do the eft as I just had a gut feeling. The oven still had the same issue and I messaged him immediately telling him that I will not pay as the oven is not fixed and he says he will send his Tech. Fast forward I had my oven repaired by a company recommended by the manufacturer at half the cost with no issues...the part that was so expensive was some copper wires joined by a connector block covered with blue tape....don't use these ppl!!!!