Active Systems
Claimed Business
Active Systems
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Active Systems
Active Systems has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Active Systems across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSY
Santjie Y
1 reviews | Active since Jan 2020
16 Oct 2025, 09:02
Active Systems Stellenbosch
I bought Printer Cartridges (did not work on my printer) & Fan for my laptop (was faulty) - they shipped to me, I paid postage, there was an amount left which they never mentioned until I queried, and still had to wait few weeks for refund. After I returned everything I got from them. They openend the carts & printed prior to sending, I never printed 1 page. Now he claims I cannot return because it was opened, but THEY opened it. Manager does not want to refund, Gives no reason. They did get a replacement fan, which he did not want to send unless I pay for shipping. Because I a live approx 1000Km from there I preferred them to refund instead, because if anything goes wrong I struggle to get service from them. Everything was returned to them, they accepted. So he kept everything, but refuse to refund. He cannot return to me because it is not working. Sent a few emails, now he ignores me. I do not want to do any business with him again, only want my money.
Helpful (0)
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Santjie Y
1 reviews | Active since Jan 2020
16 Oct 2025, 09:02
Active Systems Stellenbosch
I bought Printer Cartridges (did not work on my printer) & Fan for my laptop (was faulty) - they shipped to me, I paid postage, there was an amount left which they never mentioned until I queried, and still had to wait few weeks for refund. After I returned everything I got from them. They openend the carts & printed prior to sending, I never printed 1 page. Now he claims I cannot return because it was opened, but THEY opened it. Manager does not want to refund, Gives no reason. They did get a replacement fan, which he did not want to send unless I pay for shipping. Because I a live approx 1000Km from there I preferred them to refund instead, because if anything goes wrong I struggle to get service from them. Everything was returned to them, they accepted. So he kept everything, but refuse to refund. He cannot return to me because it is not working. Sent a few emails, now he ignores me. I do not want to do any business with him again, only want my money.
0
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André Dorman
1 reviews | Active since Jan 2020
24 Mar 2023, 15:10
Be Warned!
On 3 March, I bought the Mecer 1200VA, 700W - Royal 1150K Deep Cycle Battery. This Will Supply a TV, Decoder, Router, Desktop computer + Small lights for 2 Hours. System gives around 700 Watt Hours Usable Capacity.. 350 Watt for 2 Hours, or 175 Watt for 4 Hours at Active Systems in Stellenbosch. On 4 March, after it was fully charged load shedding started and from the start the power jumped to 75% - 50% and it lasted 1h30min to reach the 50%-25% power. I did the same test on 5 March and it did the same thing. I had eyewitnesses with me who has the same type of setups. Once it did the same thing, I unplugged everything and did not use it again. I only plugged in my TV and it uses about 150 – 170watts. So clearly, what was advertised is not what I got. On the 7th March I returned the Inverter/Battery to Active Systems another +50km there and back. They told me they need to test it before any refunds can be done. Later on the day, I received an email of the testing the battery is 100% and there would be a possible handling fee. Now what really ****ed me off is that they did a test of the battery with a 100-watt usage so according to them it lasted 2h30min to get to 50%. Now what I asked for they did not do I told them to use the same watt as my TV. So clearly, as per adverti*****t, 175w will not last 4 hours. My wife phoned in 9 March regarding our refund and the person said we must wait 3 to 5 working days. So on 13 March I get a sms from my Bank and a refund was paid back but Active systems took 10.4 % handling fee. No one phoned us no one emailed us regarding the handling fee amount and we could not get hold of the owner Mr Riaan Lategan. The owner finally replied eventually and said he will exchange. After all this I just wanted the refund and never go back there. I feel like this money was stolen from me for a faulty battery.
Helpful (0)
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André Dorman
1 reviews | Active since Jan 2020
24 Mar 2023, 15:10
Be Warned!
On 3 March, I bought the Mecer 1200VA, 700W - Royal 1150K Deep Cycle Battery. This Will Supply a TV, Decoder, Router, Desktop computer + Small lights for 2 Hours. System gives around 700 Watt Hours Usable Capacity.. 350 Watt for 2 Hours, or 175 Watt for 4 Hours at Active Systems in Stellenbosch. On 4 March, after it was fully charged load shedding started and from the start the power jumped to 75% - 50% and it lasted 1h30min to reach the 50%-25% power. I did the same test on 5 March and it did the same thing. I had eyewitnesses with me who has the same type of setups. Once it did the same thing, I unplugged everything and did not use it again. I only plugged in my TV and it uses about 150 – 170watts. So clearly, what was advertised is not what I got. On the 7th March I returned the Inverter/Battery to Active Systems another +50km there and back. They told me they need to test it before any refunds can be done. Later on the day, I received an email of the testing the battery is 100% and there would be a possible handling fee. Now what really ****ed me off is that they did a test of the battery with a 100-watt usage so according to them it lasted 2h30min to get to 50%. Now what I asked for they did not do I told them to use the same watt as my TV. So clearly, as per adverti*****t, 175w will not last 4 hours. My wife phoned in 9 March regarding our refund and the person said we must wait 3 to 5 working days. So on 13 March I get a sms from my Bank and a refund was paid back but Active systems took 10.4 % handling fee. No one phoned us no one emailed us regarding the handling fee amount and we could not get hold of the owner Mr Riaan Lategan. The owner finally replied eventually and said he will exchange. After all this I just wanted the refund and never go back there. I feel like this money was stolen from me for a faulty battery.
0
Replies (0)bB
bettie B
1 reviews | Active since Jan 2020
18 May 2022, 12:48
ACTIVE SYSTEMS SELLS OLD PRODUCTS AND TURNS THEIR BACKS
Totally untrustworthy. Selling OLD inverter batteries, and then the owner is to **** scared to even answer emails, or he has no manners, who knows. i only got feedback from the front desk that my battery, after 6 months, purchased in 2021, was made in 2015. **** you goodbye. But i have given him more than a month to get back to me before i go public with this - he ignored 3x emails. ACTIVE SYSTEMS STELLENBOSCH stay away they are not honest in their business dealings. Very bad. my 18 years of business and reference with and to them just stopped and i will do everything to inform people of skelms
Helpful (0)
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bettie B
1 reviews | Active since Jan 2020
18 May 2022, 12:48
ACTIVE SYSTEMS SELLS OLD PRODUCTS AND TURNS THEIR BACKS
Totally untrustworthy. Selling OLD inverter batteries, and then the owner is to **** scared to even answer emails, or he has no manners, who knows. i only got feedback from the front desk that my battery, after 6 months, purchased in 2021, was made in 2015. **** you goodbye. But i have given him more than a month to get back to me before i go public with this - he ignored 3x emails. ACTIVE SYSTEMS STELLENBOSCH stay away they are not honest in their business dealings. Very bad. my 18 years of business and reference with and to them just stopped and i will do everything to inform people of skelms
0
Replies (0)KK
RM
Recia M
1 reviews | Active since Jan 2020
3 Sept 2019, 18:04
EXTREMELY DISAPPOINTED HOW I WAS TREATED AS A CLIENT
I took my Asus laptop in for repairs to the Active Systems shop in Stellenbosch. Besides the fact that it took 4 months to get it fixed, not being kept up to date on the progress of the repair and us having to follow up with them all the time. I was also accused of screaming and swearing at the receptionist (which wasn't the fact) when I dared inquire about a discrepancy on the invoice. I now have a faulty computer and do not have the freedom to go back to ask them to see what the problem is. I am extremely disappointed.
Helpful (0)
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Recia M
1 reviews | Active since Jan 2020
3 Sept 2019, 18:04
EXTREMELY DISAPPOINTED HOW I WAS TREATED AS A CLIENT
I took my Asus laptop in for repairs to the Active Systems shop in Stellenbosch. Besides the fact that it took 4 months to get it fixed, not being kept up to date on the progress of the repair and us having to follow up with them all the time. I was also accused of screaming and swearing at the receptionist (which wasn't the fact) when I dared inquire about a discrepancy on the invoice. I now have a faulty computer and do not have the freedom to go back to ask them to see what the problem is. I am extremely disappointed.
0
Replies (0)DJ
BB
Bennie B
1 reviews | Active since Jan 2020
2 Jul 2015, 12:53
Selling damage/bad quality goods.
I bought a video cable to connect my laptop to my tv. It work only twice. Active Systems refuse to refund or replace the cable. I handed the cable in and waited more than 2 months for feedback. Went there today to find out what is the holdup, only to be told the warranty is voided. There was no manager/owner or \big boss"as the employees refer to him"
Helpful (0)
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Bennie B
1 reviews | Active since Jan 2020
2 Jul 2015, 12:53
Selling damage/bad quality goods.
I bought a video cable to connect my laptop to my tv. It work only twice. Active Systems refuse to refund or replace the cable. I handed the cable in and waited more than 2 months for feedback. Went there today to find out what is the holdup, only to be told the warranty is voided. There was no manager/owner or \big boss"as the employees refer to him"
0
Replies (0)