AM
Advance Motor Protector (AMP)
Unclaimed Business
AM
Advance Motor Protector (AMP)
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Themba T
1 reviews | Active since Jan 2020
23 May 2023, 09:08
AMP a ****
ABSOLUTELY LOST FAITH! on our first claim on a R7 000 part they fail cover and a manager was not interested on reviewing the matter as their warranty policy is misleading. HE WAS A VERY ERROGANT Afrikaans guy! When I raised an issue of a part number that needs to be replaced as it's the same part in their policy wording that the say they cover ,he then was dismissive and arrogant and refused to aknowledge that the part number has anything to do with what they cover. If then AMP does not recognize part numbers to settle disputes and claims then that how do they distinguish between the parts from manufactures. That means they can repudiate claims as they want, OEM parts are named by using part numbers. they turned and told me they won't cover my claim because the part the named on their policy didn't fail, but it's cable did. BUT my issue is if then the manufacture says the specific part numbered component needs to be replaced then should that not be a valid claim? as the cable is attached and labeled under that part number as it's supp**** and manufactured as a single unit. Any company that does not value good customer experience over a R7 000 claim reviews and rather have bad experiences claim and win arguments by telling you that they will not settle no matter the reasoning or facts one tables is definately a money making scheme not a reputable service provider. Which again means we should not buy extended non manufacture warranty covers and also avoid used car dealers that sell vehicles that are out of manufacture plans . These claims are not backed by dealers that sell these warranties when you purchase a vehicle which means the dealers are perpetuators of these false and unreputable AMP warranty providers as they also will not attend to your claim even a month after something goes wrong on the vehicle they sell as the point you to the warranty provider that will repudiate your claim.
Helpful (0)
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Themba T
1 reviews | Active since Jan 2020
23 May 2023, 09:08
AMP a ****
ABSOLUTELY LOST FAITH! on our first claim on a R7 000 part they fail cover and a manager was not interested on reviewing the matter as their warranty policy is misleading. HE WAS A VERY ERROGANT Afrikaans guy! When I raised an issue of a part number that needs to be replaced as it's the same part in their policy wording that the say they cover ,he then was dismissive and arrogant and refused to aknowledge that the part number has anything to do with what they cover. If then AMP does not recognize part numbers to settle disputes and claims then that how do they distinguish between the parts from manufactures. That means they can repudiate claims as they want, OEM parts are named by using part numbers. they turned and told me they won't cover my claim because the part the named on their policy didn't fail, but it's cable did. BUT my issue is if then the manufacture says the specific part numbered component needs to be replaced then should that not be a valid claim? as the cable is attached and labeled under that part number as it's supp**** and manufactured as a single unit. Any company that does not value good customer experience over a R7 000 claim reviews and rather have bad experiences claim and win arguments by telling you that they will not settle no matter the reasoning or facts one tables is definately a money making scheme not a reputable service provider. Which again means we should not buy extended non manufacture warranty covers and also avoid used car dealers that sell vehicles that are out of manufacture plans . These claims are not backed by dealers that sell these warranties when you purchase a vehicle which means the dealers are perpetuators of these false and unreputable AMP warranty providers as they also will not attend to your claim even a month after something goes wrong on the vehicle they sell as the point you to the warranty provider that will repudiate your claim.
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Anonymous
1 reviews | Active since Jan 2020
17 May 2022, 14:38
Worse of the worse
How the AA can link their name to this company blows my mind and how they can still exits is like unreal, the assessors they use don't know anything about cars they don't send people out to come and check the damage, Never will i use the people or recommend people to take out a police with them
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Anonymous
1 reviews | Active since Jan 2020
17 May 2022, 14:38
Worse of the worse
How the AA can link their name to this company blows my mind and how they can still exits is like unreal, the assessors they use don't know anything about cars they don't send people out to come and check the damage, Never will i use the people or recommend people to take out a police with them
0
Replies (0)JP
Justin P
1 reviews | Active since Jan 2020
8 Jul 2019, 13:37
AMP warranty misleading
AA warranties are misleading. My car went in for fuel gauge that is not working. Claim were sent in by Ford and AA did not approve the claim. The fuel sender unit is faulty and that is the cause of the gauge not working. Phoned the claims department and they said that it is not part of the covered parts. In their policy wording they do not state that this part is excluded from the list. The consultant that I spoke to said that they do not specify every item that they do not cover, just some of them. They are misleading their customers and when claims come they do not approve. Why pay for a warranty that you can not use? Completely useless warranty.
Helpful (0)
|Replies (0)JP
Justin P
1 reviews | Active since Jan 2020
8 Jul 2019, 13:37
AMP warranty misleading
AA warranties are misleading. My car went in for fuel gauge that is not working. Claim were sent in by Ford and AA did not approve the claim. The fuel sender unit is faulty and that is the cause of the gauge not working. Phoned the claims department and they said that it is not part of the covered parts. In their policy wording they do not state that this part is excluded from the list. The consultant that I spoke to said that they do not specify every item that they do not cover, just some of them. They are misleading their customers and when claims come they do not approve. Why pay for a warranty that you can not use? Completely useless warranty.
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