AMP a ****

ABSOLUTELY LOST FAITH! on our first claim on a R7 000 part they fail cover and a manager was not interested on reviewing the matter as their warranty policy is misleading. HE WAS A VERY ERROGANT Afrikaans guy! When I raised an issue of a part number that needs to be replaced as it's the same part in their policy wording that the say they cover ,he then was dismissive and arrogant and refused to aknowledge that the part number has anything to do with what they cover. If then AMP does not recognize part numbers to settle disputes and claims then that how do they distinguish between the parts from manufactures. That means they can repudiate claims as they want, OEM parts are named by using part numbers. they turned and told me they won't cover my claim because the part the named on their policy didn't fail, but it's cable did. BUT my issue is if then the manufacture says the specific part numbered component needs to be replaced then should that not be a valid claim? as the cable is attached and labeled under that part number as it's supp**** and manufactured as a single unit. Any company that does not value good customer experience over a R7 000 claim reviews and rather have bad experiences claim and win arguments by telling you that they will not settle no matter the reasoning or facts one tables is definately a money making scheme not a reputable service provider. Which again means we should not buy extended non manufacture warranty covers and also avoid used car dealers that sell vehicles that are out of manufacture plans . These claims are not backed by dealers that sell these warranties when you purchase a vehicle which means the dealers are perpetuators of these false and unreputable AMP warranty providers as they also will not attend to your claim even a month after something goes wrong on the vehicle they sell as the point you to the warranty provider that will repudiate your claim.