Advantage Motor Protector
Claimed Business
|1|1 Reviews (last 12 months)|This business does not respond to reviews
Advantage Motor Protector
Claimed Business
|1
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|1 Reviews
Jul '25 - Jun '26
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAJ
Avir J
1 reviews | Active since Jan 2020
29 Apr 2026, 07:33
Terrible service and quick to reject my claim
Terrible service and poor treatment to clients. I recently experinced a mecanical failure and logged a claim with AA/advantage motor repairs. I had to call them numerous times finding out the status of my claim ams I was told today that my claim has been rejected. I spoke to the manager there who was not helpful at all. All he told me that my policy does not cover those repairs(Mechatronics unit and clutch due to wear and tear) I was not told the same by the repair workshop. They are very quick to reject my claim without even callinvg and explaining to me. I need my claim approved asap so I can get my vehicle back. I will be canceling this terrible policy soon.
Helpful (0)
|Replies (0)AJ
Avir J
1 reviews | Active since Jan 2020
29 Apr 2026, 07:33
Terrible service and quick to reject my claim
Terrible service and poor treatment to clients. I recently experinced a mecanical failure and logged a claim with AA/advantage motor repairs. I had to call them numerous times finding out the status of my claim ams I was told today that my claim has been rejected. I spoke to the manager there who was not helpful at all. All he told me that my policy does not cover those repairs(Mechatronics unit and clutch due to wear and tear) I was not told the same by the repair workshop. They are very quick to reject my claim without even callinvg and explaining to me. I need my claim approved asap so I can get my vehicle back. I will be canceling this terrible policy soon.
0
Replies (0)RL
Ruwaida L
1 reviews | Active since Jan 2020
11 Mar 2024, 15:32
AMP is too quick to reject my claim not looking at the picture as a whole
AMP rejected my claim saying that the part that had broken is not covered under my policy, however Upon reviewing the circumstances leading to the damage, The tensioner in question malfunctioned causing it to exert excessive pressure on the cambox ultimately leading to its failure. When the tensioner broke, the cambelt slip which caused the cambox components to break inside. This is a clear case of mechanical failure rather than negligence or improper maintenance on my part as this vehicle was serviced at 210 000, it also has full-service history with VW. The part that malfunctioned still had 20 000 KM to go before needing to changed as per manufacturer guidelines (VW Guidelines) Furthermore, I have consulted with certified technicians who have confirmed that the malfunctioning tensioner directly resulted in the damage to the cam box. Their professional opinion aligns with my assertion that the root cause of the issue lies with the tensioner. I think that my claim should be reconsidered due to the above appeal that I am producing
Helpful (0)
|Replies (0)RL
Ruwaida L
1 reviews | Active since Jan 2020
11 Mar 2024, 15:32
AMP is too quick to reject my claim not looking at the picture as a whole
AMP rejected my claim saying that the part that had broken is not covered under my policy, however Upon reviewing the circumstances leading to the damage, The tensioner in question malfunctioned causing it to exert excessive pressure on the cambox ultimately leading to its failure. When the tensioner broke, the cambelt slip which caused the cambox components to break inside. This is a clear case of mechanical failure rather than negligence or improper maintenance on my part as this vehicle was serviced at 210 000, it also has full-service history with VW. The part that malfunctioned still had 20 000 KM to go before needing to changed as per manufacturer guidelines (VW Guidelines) Furthermore, I have consulted with certified technicians who have confirmed that the malfunctioning tensioner directly resulted in the damage to the cam box. Their professional opinion aligns with my assertion that the root cause of the issue lies with the tensioner. I think that my claim should be reconsidered due to the above appeal that I am producing
0
Replies (0)AB
Aldo B
1 reviews | Active since Jan 2020
3 Feb 2024, 09:40
Dont buy this extended warranty
Read why I will never take an extended warranty from Advantage Motor Protector (AA Warranties) again. We bought a 2nd-hand 2017 Renault Duster 4x4 in March 2023 with 150 136km on the clock. Because it was an old vehicle, we limited the risk (we thought) by buying an extended warranty (AA Evolve Warranty 2022A Evolve Plus 8). In late December 2023 and 14 ****m later, we experienced difficulty with gear-changing and grinding. As required by the warranty, we immediately went to a garage on detection of the problem. This was a Renault dealership (they did not sell us the car). Repairs were delayed because of the time of year, and began on 8 Jan. We did not use the car over this period. AA warranties declined the claim on 16 January because it was regarded as normal wear and tear. ISSUE 1. The biggest issue. The claim was repudiated because the clutch did not actually break, and was classed as Normal Wear and Tear. I have driven an estimated 1.2 million kms over 52 years in 8 cars of 5 different make and have never replaced a clutch. My wife and two close friends of similar age have also never replaced a clutch. If there are no clutch replacements over more 4 million kms driven, is clutch replacement Normal Wear and Tear? Yes, the contract fine print states the part must actually break. Bottom line, we now understand (and not explained at purchase) that defective parts is not the same as breakage – a sudden catastrophic break is required. It is important to understand if you do not take the car to a service centre on detection of a problem, then the warranty is voided anyway. So, you cannot drive until it breaks because your claim will be repudiated anyway. This was not explained on purchase of the warranty, and yes, we should have read 17 pages of fine print and asked questions. We now clearly understand the scope of coverage is far less than our expectations. ISSUE NO. 2. The extended warranty cost R15 995, and the repair cost R42 000. Even if AA warranties did pay out, they would have paid a maximum of R9000, leaving a shortfall of R29 460. Is it reasonable to expect average purchasers of an extended warranty to know the cost of the 45 classes of repairs listed, to assess whether listed payouts are adequate? Issue No. 3. It took AA Warranties a week to resolve the issue. The claim was submitted to AA warranties who confirmed receipt on 12 January. On 16 Jan, when McCarthy Renault said there was no response from AA warranties, I phoned to query progress. AA warranties blamed the dealership for not submitting all photos required, and we received a decision late on 16 January. We submitted a longer version of this letter to AA warranties as an appeal. Their reply stated that the criterion of breakage was not meant and did not comment on Issues 2 and 3. Our advice to anyone buying a 2nd-hand vehicle is get your vehicle inspected by third parties before purchase as a superior route to peace of mind.
Helpful (0)
|Replies (0)AB
Aldo B
1 reviews | Active since Jan 2020
3 Feb 2024, 09:40
Dont buy this extended warranty
Read why I will never take an extended warranty from Advantage Motor Protector (AA Warranties) again. We bought a 2nd-hand 2017 Renault Duster 4x4 in March 2023 with 150 136km on the clock. Because it was an old vehicle, we limited the risk (we thought) by buying an extended warranty (AA Evolve Warranty 2022A Evolve Plus 8). In late December 2023 and 14 ****m later, we experienced difficulty with gear-changing and grinding. As required by the warranty, we immediately went to a garage on detection of the problem. This was a Renault dealership (they did not sell us the car). Repairs were delayed because of the time of year, and began on 8 Jan. We did not use the car over this period. AA warranties declined the claim on 16 January because it was regarded as normal wear and tear. ISSUE 1. The biggest issue. The claim was repudiated because the clutch did not actually break, and was classed as Normal Wear and Tear. I have driven an estimated 1.2 million kms over 52 years in 8 cars of 5 different make and have never replaced a clutch. My wife and two close friends of similar age have also never replaced a clutch. If there are no clutch replacements over more 4 million kms driven, is clutch replacement Normal Wear and Tear? Yes, the contract fine print states the part must actually break. Bottom line, we now understand (and not explained at purchase) that defective parts is not the same as breakage – a sudden catastrophic break is required. It is important to understand if you do not take the car to a service centre on detection of a problem, then the warranty is voided anyway. So, you cannot drive until it breaks because your claim will be repudiated anyway. This was not explained on purchase of the warranty, and yes, we should have read 17 pages of fine print and asked questions. We now clearly understand the scope of coverage is far less than our expectations. ISSUE NO. 2. The extended warranty cost R15 995, and the repair cost R42 000. Even if AA warranties did pay out, they would have paid a maximum of R9000, leaving a shortfall of R29 460. Is it reasonable to expect average purchasers of an extended warranty to know the cost of the 45 classes of repairs listed, to assess whether listed payouts are adequate? Issue No. 3. It took AA Warranties a week to resolve the issue. The claim was submitted to AA warranties who confirmed receipt on 12 January. On 16 Jan, when McCarthy Renault said there was no response from AA warranties, I phoned to query progress. AA warranties blamed the dealership for not submitting all photos required, and we received a decision late on 16 January. We submitted a longer version of this letter to AA warranties as an appeal. Their reply stated that the criterion of breakage was not meant and did not comment on Issues 2 and 3. Our advice to anyone buying a 2nd-hand vehicle is get your vehicle inspected by third parties before purchase as a superior route to peace of mind.
0
Replies (0)CD
Christine D
1 reviews | Active since Jan 2020
7 Nov 2023, 14:15
Great service and gr...
Great service and great communication throughout the process
Helpful (0)
|Replies (0)CD
Christine D
1 reviews | Active since Jan 2020
7 Nov 2023, 14:15
Great service and gr...
Great service and great communication throughout the process
0
Replies (0)K
Kurisani
1 reviews | Active since Jan 2020
15 Aug 2023, 08:00
Big ****mers
One of the biggest ****mers in the entire continent, I wish someone had told me about them before I joined, I wouldn't even wish what I went through with this bunch of ****mers to my worst enemy - please if you looking for a warranty look somewhere else not this guys.
Helpful (0)
|Replies (0)K
Kurisani
1 reviews | Active since Jan 2020
15 Aug 2023, 08:00
Big ****mers
One of the biggest ****mers in the entire continent, I wish someone had told me about them before I joined, I wouldn't even wish what I went through with this bunch of ****mers to my worst enemy - please if you looking for a warranty look somewhere else not this guys.
0
Replies (0)TK
Thabo K
1 reviews | Active since Jan 2020
22 Sept 2022, 15:09
Bad Service, Rip Off Warranties via AA (Advantage Motor Protector)
Shocking almost bordering on being skelm .They are refusing to pay for my repairs .They say they would have have paid if the turbo was broken .The car was losing power and with lots of smoke at certain periods and fixing or attending to the matter earlier lessens the serious damage that could happen to the parts of the car if not attended to.The Specialist report says the same and they say I should have waited to get stuck and have more damages to the car .This is ridiculous and wanting to rip me off after paying them for nearly 2yrs with no claim.
Helpful (0)
|Replies (0)TK
Thabo K
1 reviews | Active since Jan 2020
22 Sept 2022, 15:09
Bad Service, Rip Off Warranties via AA (Advantage Motor Protector)
Shocking almost bordering on being skelm .They are refusing to pay for my repairs .They say they would have have paid if the turbo was broken .The car was losing power and with lots of smoke at certain periods and fixing or attending to the matter earlier lessens the serious damage that could happen to the parts of the car if not attended to.The Specialist report says the same and they say I should have waited to get stuck and have more damages to the car .This is ridiculous and wanting to rip me off after paying them for nearly 2yrs with no claim.
0
Replies (0)LW
Louis W
1 reviews | Active since Jan 2020
26 Jul 2022, 09:30
Most useless aftermarket warranty in SA!!
Absolutely DISGRACEFUL and DISHONEST Company! Rejecting claims because they mislead you with information, my turbo was faulty and they advised the turbo is covered to be repaired and I just need to submit the photos, fault report, quote and service history to claims. After the turbo was sent away to the repairer to get repaired and fault report was created, the turbo was fitted and all documents was submitted to claims. Then these clowns come and say and assessor wants to see the vehicle and turbo before it is repaired, but they also want a fault report before an assessor is sent?? They reject the claim because work was done before hand, and they only advised after woods about the assessor. Will not recommend this useless service and company and will never use this service again. Just a waste of money!
Helpful (0)
|Replies (0)LW
Louis W
1 reviews | Active since Jan 2020
26 Jul 2022, 09:30
Most useless aftermarket warranty in SA!!
Absolutely DISGRACEFUL and DISHONEST Company! Rejecting claims because they mislead you with information, my turbo was faulty and they advised the turbo is covered to be repaired and I just need to submit the photos, fault report, quote and service history to claims. After the turbo was sent away to the repairer to get repaired and fault report was created, the turbo was fitted and all documents was submitted to claims. Then these clowns come and say and assessor wants to see the vehicle and turbo before it is repaired, but they also want a fault report before an assessor is sent?? They reject the claim because work was done before hand, and they only advised after woods about the assessor. Will not recommend this useless service and company and will never use this service again. Just a waste of money!
0
Replies (0)LW
Louis W
1 reviews | Active since Jan 2020
26 Jul 2022, 09:29
Most useless aftermarket warranty in SA!!
Absolutely DISGRACEFUL and DISHONEST Company! Rejecting claims because they mislead you with information, my turbo was faulty and they advised the turbo is covered to be repaired and I just need to submit the photos, fault report, quote and service history to claims. After the turbo was sent away to the repairer to get repaired and fault report was created, the turbo was fitted and all documents was submitted to claims. Then these clowns come and say and assessor wants to see the vehicle and turbo before it is repaired, but they also want a fault report before an assessor is sent?? They reject the claim because work was done before hand, and they only advised after woods about the assessor. Will not recommend this useless service and company and will never use this service again. Just a waste of money!
Helpful (0)
|Replies (0)LW
Louis W
1 reviews | Active since Jan 2020
26 Jul 2022, 09:29
Most useless aftermarket warranty in SA!!
Absolutely DISGRACEFUL and DISHONEST Company! Rejecting claims because they mislead you with information, my turbo was faulty and they advised the turbo is covered to be repaired and I just need to submit the photos, fault report, quote and service history to claims. After the turbo was sent away to the repairer to get repaired and fault report was created, the turbo was fitted and all documents was submitted to claims. Then these clowns come and say and assessor wants to see the vehicle and turbo before it is repaired, but they also want a fault report before an assessor is sent?? They reject the claim because work was done before hand, and they only advised after woods about the assessor. Will not recommend this useless service and company and will never use this service again. Just a waste of money!
0
Replies (0)