Advertising Standards Authority of South Africa
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
<p>The service is pathetic I had to take a day off work just to go into the bank to not get any service because I did not have my latest residential address I am only staying at my new residentialaddress for 3 weeks how the hell can I provide a Address I have an investment which I wanted to reinvest but instead they transferred the money into my current account and said they cannot open a new investment because I don't have my new address this is just unacceptable why not close my account because I dont have my new address i have not received any mail to take this is just ridiculous </p>
1 reviews | Active since Jan 2020
<p>The service is pathetic I had to take a day off work just to go into the bank to not get any service because I did not have my latest residential address I am only staying at my new residentialaddress for 3 weeks how the hell can I provide a Address I have an investment which I wanted to reinvest but instead they transferred the money into my current account and said they cannot open a new investment because I don't have my new address this is just unacceptable why not close my account because I dont have my new address i have not received any mail to take this is just ridiculous </p>
1 reviews | Active since Jan 2020
<p>12/05/16 I called customer care and I requested my student loan balance Sanela sent me a statement the outstanding balance was R13161.05 as of the 11/05/16.On the 13/05/16 I paid R10000 and R664 was paid15/05/16 for interest part of this money also pays for the outstanding lump sum.On the 26/05/2016 I requested a the new balance because on the 25th interest would be added and I wanted to know the exact amount.I was surprised of the new outstanding balance which was a difference of R664 if I didn't add the monthly interest.I called Standard Bank Collection on the 27/05/16 for an explanation and Thabi and Thembi couldn't help me so I was transferred to Basani who couldn't help and she was rude and she referred me to go the closest branch.I called again and Nelisiwe tried to help me but I'm still waiting for her response,I went to a branch and I showed them the two different Statement they couldn't help.I'm unhappy with the services and I want an explanation to the added R664?</p>
1 reviews | Active since Jan 2020
<p>12/05/16 I called customer care and I requested my student loan balance Sanela sent me a statement the outstanding balance was R13161.05 as of the 11/05/16.On the 13/05/16 I paid R10000 and R664 was paid15/05/16 for interest part of this money also pays for the outstanding lump sum.On the 26/05/2016 I requested a the new balance because on the 25th interest would be added and I wanted to know the exact amount.I was surprised of the new outstanding balance which was a difference of R664 if I didn't add the monthly interest.I called Standard Bank Collection on the 27/05/16 for an explanation and Thabi and Thembi couldn't help me so I was transferred to Basani who couldn't help and she was rude and she referred me to go the closest branch.I called again and Nelisiwe tried to help me but I'm still waiting for her response,I went to a branch and I showed them the two different Statement they couldn't help.I'm unhappy with the services and I want an explanation to the added R664?</p>
1 reviews | Active since Jan 2020
<p>I logged a complaint via email to the ASASA on the 12th of May 2016 and recieved no reply, i then logged a complaint on their website on the 17th of May 2016 and to this day (25/05/2016) i have not recived any feedback from them. Not even to say they have recived my complaint and will get back to me.</p> <p> </p> <p>My complaint was about a disturbing add, that is on tv, the radio and billboards.</p> <p>My complaint: </p> <p> </p> <p>Good day</p> <p> </p> <p>I would like to log a complaint about the seat belt campaign.</p> <p>The message they are trying to give people is that you can cause more damage in not wearing your seat belt. Even cause someone to die.</p> <p> </p> <p>On the radio there is a advert of a man telling a story of how he ****ed his girlfriend, kid and the driver of the car, by not wearing his seatbelt. I think he says that he broke her skull and I’m not sure what happened to the kid. My problem is not that you put these adds on the radio, my problem is with the sound effects that goes with it. The sound of breaking bones. It’s disturbing to me and to children.</p> <p> </p> <p>Then in Stellenbosch is a billboard, also about not wearing a seatbelt. The billboard has a photo of a woman wearing her seatbelt, but she is dead. It’s a graphic photo that shows cuts in her face and blood coming from her nose. My 7 year old child saw this and for a week now she is having nightmares of this lady.</p> <p> </p> <p>Not to ,mention the first kiss ad…</p> <p> </p> <p>It just blows my mind how the ones making these adds doesn’t sit and think, wait, will this be appropriate for children?...</p> <p> </p> <p>I support the campaign for wearing seat belts, but I am sure there is another way of bringing the message across to people, one less graphic and disturbing.</p> <p> </p> <p>The soapy 7de Laan was fined R15 000 for a violent scene and yet they show an age restriction of 13V before the soapy starts. I understand that the 13V was not on the screen when that scene was showing but a parent is not supposed to let their children watch the show if they are under 13 because it says at the beginning that there may be violent scenes.</p> <p>That was a man strangling a woman and wanting to through her off a building, compared to a disturbing picture of a dead woman or a violent accident or cracking sound of someone’s skull breaking?</p> <p>What’s the age restriction on billboards? Are we as parents supposed to close our children’s eyes every time we see a billboard coming up?</p>
1 reviews | Active since Jan 2020
<p>I logged a complaint via email to the ASASA on the 12th of May 2016 and recieved no reply, i then logged a complaint on their website on the 17th of May 2016 and to this day (25/05/2016) i have not recived any feedback from them. Not even to say they have recived my complaint and will get back to me.</p> <p> </p> <p>My complaint was about a disturbing add, that is on tv, the radio and billboards.</p> <p>My complaint: </p> <p> </p> <p>Good day</p> <p> </p> <p>I would like to log a complaint about the seat belt campaign.</p> <p>The message they are trying to give people is that you can cause more damage in not wearing your seat belt. Even cause someone to die.</p> <p> </p> <p>On the radio there is a advert of a man telling a story of how he ****ed his girlfriend, kid and the driver of the car, by not wearing his seatbelt. I think he says that he broke her skull and I’m not sure what happened to the kid. My problem is not that you put these adds on the radio, my problem is with the sound effects that goes with it. The sound of breaking bones. It’s disturbing to me and to children.</p> <p> </p> <p>Then in Stellenbosch is a billboard, also about not wearing a seatbelt. The billboard has a photo of a woman wearing her seatbelt, but she is dead. It’s a graphic photo that shows cuts in her face and blood coming from her nose. My 7 year old child saw this and for a week now she is having nightmares of this lady.</p> <p> </p> <p>Not to ,mention the first kiss ad…</p> <p> </p> <p>It just blows my mind how the ones making these adds doesn’t sit and think, wait, will this be appropriate for children?...</p> <p> </p> <p>I support the campaign for wearing seat belts, but I am sure there is another way of bringing the message across to people, one less graphic and disturbing.</p> <p> </p> <p>The soapy 7de Laan was fined R15 000 for a violent scene and yet they show an age restriction of 13V before the soapy starts. I understand that the 13V was not on the screen when that scene was showing but a parent is not supposed to let their children watch the show if they are under 13 because it says at the beginning that there may be violent scenes.</p> <p>That was a man strangling a woman and wanting to through her off a building, compared to a disturbing picture of a dead woman or a violent accident or cracking sound of someone’s skull breaking?</p> <p>What’s the age restriction on billboards? Are we as parents supposed to close our children’s eyes every time we see a billboard coming up?</p>
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