Africa Paradise
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Africa Paradise
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDZ
Duduzile Z
1 reviews | Active since Jan 2020
22 Oct 2024, 22:03
Bad service
I've never seen a place so filthy as this one, the staff was friendly but the manager had attitude. Worse part we had our own speaker box but she will only allow us to use it for a fee or R290. Our hubbly can be used if we pop out R200. She kept our things and gave a room with broken beds. We paid R150 per day fog breakfast we nearly cried seeing what we should eat and the cuppachino was cold. Our stay was unpleasant and we were not allowed to have fun
Helpful (0)
|Replies (0)DZ
Duduzile Z
1 reviews | Active since Jan 2020
22 Oct 2024, 22:03
Bad service
I've never seen a place so filthy as this one, the staff was friendly but the manager had attitude. Worse part we had our own speaker box but she will only allow us to use it for a fee or R290. Our hubbly can be used if we pop out R200. She kept our things and gave a room with broken beds. We paid R150 per day fog breakfast we nearly cried seeing what we should eat and the cuppachino was cold. Our stay was unpleasant and we were not allowed to have fun
0
Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
28 Apr 2024, 12:27
Horrible experience at Africa Paradise!
Oh what a horrible experience we had at Africa Paradise. Went there for my mother’s 60th birthday celebration. I had booked a room for my parents as well. The room was small and cupboards were broken, the toilet was tiny and had started to mould around the silicone by the basin. Moving to the birthday celebration, Africa Paradise literally had 4 parties going on at once in the same area and each had their own speaker blasting music. Mind you, my parents and other older people were attending my function, but when they arrived, there were half naked people from another party, in their bikinis dancing and swimming by the pool. My guests felt so appalled by the sight because they believed that they were going to have a private, sophisticated event. Africa Paradise was so *********** and had us sitting in the dark, when I went to ask for lights or candles the workers took their precious time setting up and I was given endless excuses as to why I waited so long for light by the management crew. Did they not know that guests need lights when they are sitting outside in the evening? Food was mixed up and we had an incident where some of our guests did not receive food and decided to leave. I was extremely upset and took it upon myself to take on Janette and her crew. As per usual, Janette was very defensive and made excuses for everything that went wrong. Then another guy from management had the nerve to ask me to come talk to him outside the building away from all the people, when I was addressing issues in the reception area. Thank goodness my male cousin was there and told him that I won’t go anywhere with him. The management guy angrily walked away. I am not even surprised reading through the other reviews and seeing Africa Paradise respond in a disgusting way. They really know nothing about business etiquette, and do not know how to handle patrons. That place is seriously falling apart. When my parents were going to have breakfast today, they found one of the female workers with her bags causing a scene in the reception area - she was so fed up with the management at Africa Paradise that she was resigning publicly while patrons were around. That tells you a whole lot about how that place is run. Rather find somewhere else to go, spare yourself and avoid Africa Paradise at all costs! The bad reviews on this page are really genuine!
Helpful (0)
|Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
28 Apr 2024, 12:27
Horrible experience at Africa Paradise!
Oh what a horrible experience we had at Africa Paradise. Went there for my mother’s 60th birthday celebration. I had booked a room for my parents as well. The room was small and cupboards were broken, the toilet was tiny and had started to mould around the silicone by the basin. Moving to the birthday celebration, Africa Paradise literally had 4 parties going on at once in the same area and each had their own speaker blasting music. Mind you, my parents and other older people were attending my function, but when they arrived, there were half naked people from another party, in their bikinis dancing and swimming by the pool. My guests felt so appalled by the sight because they believed that they were going to have a private, sophisticated event. Africa Paradise was so *********** and had us sitting in the dark, when I went to ask for lights or candles the workers took their precious time setting up and I was given endless excuses as to why I waited so long for light by the management crew. Did they not know that guests need lights when they are sitting outside in the evening? Food was mixed up and we had an incident where some of our guests did not receive food and decided to leave. I was extremely upset and took it upon myself to take on Janette and her crew. As per usual, Janette was very defensive and made excuses for everything that went wrong. Then another guy from management had the nerve to ask me to come talk to him outside the building away from all the people, when I was addressing issues in the reception area. Thank goodness my male cousin was there and told him that I won’t go anywhere with him. The management guy angrily walked away. I am not even surprised reading through the other reviews and seeing Africa Paradise respond in a disgusting way. They really know nothing about business etiquette, and do not know how to handle patrons. That place is seriously falling apart. When my parents were going to have breakfast today, they found one of the female workers with her bags causing a scene in the reception area - she was so fed up with the management at Africa Paradise that she was resigning publicly while patrons were around. That tells you a whole lot about how that place is run. Rather find somewhere else to go, spare yourself and avoid Africa Paradise at all costs! The bad reviews on this page are really genuine!
0
Replies (0)SV
SM
Siwe M
1 reviews | Active since Jan 2020
29 Apr 2023, 20:40
Poor service
This is one of the worst place to book, my parents ordered coffee it was served cold imagine, the food is also terrible plus the lack of communication they have and poor service to accommodate their customers.
Helpful (0)
|Replies (0)IM
Inam M
1 reviews | Active since Jan 2020
29 Apr 2023, 20:31
Bad services
My family and I booked here, we were only told that the music stops at 22h00 but the switching off of the light at 21h00 was never communicated to us, let's talk about the food the rolls could use some butter, crispy chips instead of the slap chips we were served for starters we served half of a wing.
Helpful (0)
|Replies (0)IM
Inam M
1 reviews | Active since Jan 2020
29 Apr 2023, 20:31
Bad services
My family and I booked here, we were only told that the music stops at 22h00 but the switching off of the light at 21h00 was never communicated to us, let's talk about the food the rolls could use some butter, crispy chips instead of the slap chips we were served for starters we served half of a wing.
0
Replies (0)JP
Juan P
1 reviews | Active since Jan 2020
3 Jul 2022, 09:29
PATHETIC SERVICE
To whom it may concern: My wife and I made a booking through booking.com.. We received confirmation from the hotel to say I booking was confirmed I have all emails and messages to confirm what I'm saying is true. I think the service is pathetic and you made it a big inconvenience for my wife and I at 7pm at night to look for another place. I think the service between booking.com and Africa Paradise - OR Tambo Airport Boutique Hotel was pathetic... We were then told to go to some low class B&B down the road... Africa Paradise - OR Tambo Airport Boutique Hotel blames booking.com and then the cheek to send me a email this morning to say I was a no show... PATHETIC SERVICE
Helpful (0)
|Replies (0)JP
Juan P
1 reviews | Active since Jan 2020
3 Jul 2022, 09:29
PATHETIC SERVICE
To whom it may concern: My wife and I made a booking through booking.com.. We received confirmation from the hotel to say I booking was confirmed I have all emails and messages to confirm what I'm saying is true. I think the service is pathetic and you made it a big inconvenience for my wife and I at 7pm at night to look for another place. I think the service between booking.com and Africa Paradise - OR Tambo Airport Boutique Hotel was pathetic... We were then told to go to some low class B&B down the road... Africa Paradise - OR Tambo Airport Boutique Hotel blames booking.com and then the cheek to send me a email this morning to say I was a no show... PATHETIC SERVICE
0
Replies (0)kJ
kenronique J
1 reviews | Active since Jan 2020
28 Dec 2021, 14:00
Africa Paradise
Jacuzzi was cold could not bath the evening of arrival and again same thing in the morning, had to check out without a bath (How nice), Food was not nice Dinner and breakfast. I would definitely not recommend.
Helpful (0)
|Replies (0)kJ
kenronique J
1 reviews | Active since Jan 2020
28 Dec 2021, 14:00
Africa Paradise
Jacuzzi was cold could not bath the evening of arrival and again same thing in the morning, had to check out without a bath (How nice), Food was not nice Dinner and breakfast. I would definitely not recommend.
0
Replies (0)SN
Sthe N
1 reviews | Active since Jan 2020
31 May 2021, 06:49
HORRIBLE
HORRIBLE OWNER HORRIBLE EXPERIENCE HORRENDOUS SERVICE BOOKED FOR 13 people 3 weeks in advance paid up everything. On the day of the function we arrived 30 minutes early chilled by the pool. No problem. 14:00 check in time the rooms were still being cleaned and not ready. We were patient. 17:30 supper served, rooms still not ready. 18:00 we told they don’t have enough rooms to accommodate us because they have student. *** , how is that our problem when our booking was confirmed and paid for. The entire week leading to the booked date the manager was assuring us that all is sorted and ready. We were cooped in the admin office for 2 hours requesting a refund because they wanted to send us to another hotel and split the group. As for the owner she did not bother answering my calls and WhatsApp texts. She ended up switching off her phone. 21:00 we ended up going to another hotel . She refused to refund us and had her worker come with us to that hotel and pay for the booking
Helpful (0)
|Replies (0)SN
Sthe N
1 reviews | Active since Jan 2020
31 May 2021, 06:49
HORRIBLE
HORRIBLE OWNER HORRIBLE EXPERIENCE HORRENDOUS SERVICE BOOKED FOR 13 people 3 weeks in advance paid up everything. On the day of the function we arrived 30 minutes early chilled by the pool. No problem. 14:00 check in time the rooms were still being cleaned and not ready. We were patient. 17:30 supper served, rooms still not ready. 18:00 we told they don’t have enough rooms to accommodate us because they have student. *** , how is that our problem when our booking was confirmed and paid for. The entire week leading to the booked date the manager was assuring us that all is sorted and ready. We were cooped in the admin office for 2 hours requesting a refund because they wanted to send us to another hotel and split the group. As for the owner she did not bother answering my calls and WhatsApp texts. She ended up switching off her phone. 21:00 we ended up going to another hotel . She refused to refund us and had her worker come with us to that hotel and pay for the booking
0
Replies (0)