AP
Africa Paradise
Unclaimed Business
AP
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDZ
Duduzile Z
1 reviews | Active since Jan 2020
22 Oct 2024, 22:03
Bad service
I've never seen a place so filthy as this one, the staff was friendly but the manager had attitude. Worse part we had our own speaker box but she will only allow us to use it for a fee or R290. Our hubbly can be used if we pop out R200. She kept our things and gave a room with broken beds. We paid R150 per day fog breakfast we nearly cried seeing what we should eat and the cuppachino was cold. Our stay was unpleasant and we were not allowed to have fun
Helpful (0)
|Replies (0)DZ
Duduzile Z
1 reviews | Active since Jan 2020
22 Oct 2024, 22:03
Bad service
I've never seen a place so filthy as this one, the staff was friendly but the manager had attitude. Worse part we had our own speaker box but she will only allow us to use it for a fee or R290. Our hubbly can be used if we pop out R200. She kept our things and gave a room with broken beds. We paid R150 per day fog breakfast we nearly cried seeing what we should eat and the cuppachino was cold. Our stay was unpleasant and we were not allowed to have fun
0
Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
28 Apr 2024, 12:27
Horrible experience at Africa Paradise!
Oh what a horrible experience we had at Africa Paradise. Went there for my mother’s 60th birthday celebration. I had booked a room for my parents as well. The room was small and cupboards were broken, the toilet was tiny and had started to mould around the silicone by the basin. Moving to the birthday celebration, Africa Paradise literally had 4 parties going on at once in the same area and each had their own speaker blasting music. Mind you, my parents and other older people were attending my function, but when they arrived, there were half naked people from another party, in their bikinis dancing and swimming by the pool. My guests felt so appalled by the sight because they believed that they were going to have a private, sophisticated event. Africa Paradise was so *********** and had us sitting in the dark, when I went to ask for lights or candles the workers took their precious time setting up and I was given endless excuses as to why I waited so long for light by the management crew. Did they not know that guests need lights when they are sitting outside in the evening? Food was mixed up and we had an incident where some of our guests did not receive food and decided to leave. I was extremely upset and took it upon myself to take on Janette and her crew. As per usual, Janette was very defensive and made excuses for everything that went wrong. Then another guy from management had the nerve to ask me to come talk to him outside the building away from all the people, when I was addressing issues in the reception area. Thank goodness my male cousin was there and told him that I won’t go anywhere with him. The management guy angrily walked away. I am not even surprised reading through the other reviews and seeing Africa Paradise respond in a disgusting way. They really know nothing about business etiquette, and do not know how to handle patrons. That place is seriously falling apart. When my parents were going to have breakfast today, they found one of the female workers with her bags causing a scene in the reception area - she was so fed up with the management at Africa Paradise that she was resigning publicly while patrons were around. That tells you a whole lot about how that place is run. Rather find somewhere else to go, spare yourself and avoid Africa Paradise at all costs! The bad reviews on this page are really genuine!
Helpful (0)
|Replies (0)PM
Palesa M
1 reviews | Active since Jan 2020
28 Apr 2024, 12:27
Horrible experience at Africa Paradise!
Oh what a horrible experience we had at Africa Paradise. Went there for my mother’s 60th birthday celebration. I had booked a room for my parents as well. The room was small and cupboards were broken, the toilet was tiny and had started to mould around the silicone by the basin. Moving to the birthday celebration, Africa Paradise literally had 4 parties going on at once in the same area and each had their own speaker blasting music. Mind you, my parents and other older people were attending my function, but when they arrived, there were half naked people from another party, in their bikinis dancing and swimming by the pool. My guests felt so appalled by the sight because they believed that they were going to have a private, sophisticated event. Africa Paradise was so *********** and had us sitting in the dark, when I went to ask for lights or candles the workers took their precious time setting up and I was given endless excuses as to why I waited so long for light by the management crew. Did they not know that guests need lights when they are sitting outside in the evening? Food was mixed up and we had an incident where some of our guests did not receive food and decided to leave. I was extremely upset and took it upon myself to take on Janette and her crew. As per usual, Janette was very defensive and made excuses for everything that went wrong. Then another guy from management had the nerve to ask me to come talk to him outside the building away from all the people, when I was addressing issues in the reception area. Thank goodness my male cousin was there and told him that I won’t go anywhere with him. The management guy angrily walked away. I am not even surprised reading through the other reviews and seeing Africa Paradise respond in a disgusting way. They really know nothing about business etiquette, and do not know how to handle patrons. That place is seriously falling apart. When my parents were going to have breakfast today, they found one of the female workers with her bags causing a scene in the reception area - she was so fed up with the management at Africa Paradise that she was resigning publicly while patrons were around. That tells you a whole lot about how that place is run. Rather find somewhere else to go, spare yourself and avoid Africa Paradise at all costs! The bad reviews on this page are really genuine!
0
Replies (0)CS
Chevonne S
1 reviews | Active since Jan 2020
12 Jun 2023, 07:47
Disappointed! Daylight *******!
Terrible! Very disappointed! I want the OWNERS contact details and I want a full refund. The only part thing of our brief stay last night that was alright was Brendin at reception - he was good in terms of customer service. The rest was ATROCIOUS. We arrived at the accommodation at 20h00 and left just after at around 23H30. I booked a room with a jacuzzi bath as this was the attraction - we drove from the other side of jhb for this reason. We could've booked into a place closer to home... In hindsight this is what we should've done! I opted to change my room on arrival during the book-in process to a slightly more expensive room that had garden access. Room #1 had issues with the TV and light connections, there was only 1 towel, the floating shelf was loose & the TV bracket is not secure. The hanging chair is in the walkway by the bed - so inconvenient. I went to reception and asked if I can have the other room rather. Room #2 - the bedding had dirty marks and again only 1 towel. I asked reception for more towels. They delivered - 1 was tattered and both had dirty brown marks on them. The blinds couldn't close, we had to manually close each individual blind panel for privacy! The water was running cold but there was a sign on the wall that we need to wait for the water to run hot. While waiting we tried to make the room more comfortable & fix things. The water was only luke warm, it never got hot, but we filled the jacuzzi. We wanted to start up the jacuzzi so we could get in and actually start relaxing - we put the jets on - the water sprayed EVERYWHERE in the room - having to turn it off immediately. I had to take the towels to mop up the floor. I did not think of messaging reception at that point, as I was more concerned with trying to mop up the flood of water! I messaged straight after I got it under control and then packed my bags. I was told by whoever was messaging me back that I should've complained immediately and not only after using the room for 3 hours and how can I want a refund now, we didn't even get to "use" the room. In the 3.5 hours spent there - we booked-in, changed rooms, tried to fix things, waited for the water and cleaned up, and discussed issues with reception... We never got a chance to use anything! Ridiculous. I was told the room & jacuzzi were checked. There were petals everywhere after the spray, old debris - we never ordered the romantic package with rose petals etc. The jacuzzi hasn't been serviced/checked nor the room - OR if it was then the standards are very low! Bredin was still at reception when I went downstairs, luckily, as it was after hours, they close at 21h00. I took him to the room to show him the issues, said I was leaving and wanted my money back. He called the general manager and I was told that the GM said they have a no refund policy rule and I won't be refunded! Daylight *******! Under the circumstances, they should take more care! Clearly customer service & reputation is not top of mind at this place. If other customers had a good experience, good for you! Customers with high standards be aware & know what you're paying for & be cautious as there is a "no refund policy"! So tough for you if your stay is unsatisfactory. I would not recommend that anyone stays at this place. I honestly believe you would get better service, working facilities, and a better attitude at a brothel. This was not worth the money paid. I want a full refund because this is not what I paid for & there was no service delivered. I had a bad experience from the 1st room until the moment I had enough & left. I would never recommend this place, I will never go back! If I could give zero stars I would! The place needs some major maintenence and upgrades - attitudes needs to change. Shocking to think this place is still open. I guess the no-refund policy is what keeps doors open, nevermind if customers aren't happy - they will keep your money. As I said daylight *******. I feel completely done--in and date night was totally ruined - in fact it never happened. I wonder if the owner even knows what state the lodge is in! If yes, then that is unacceptable. There is no care attitude - as long as they get their money. Like everything else in SA - a money making scheme & no service delivery.
Helpful (0)
|Replies (0)CS
Chevonne S
1 reviews | Active since Jan 2020
12 Jun 2023, 07:47
Disappointed! Daylight *******!
Terrible! Very disappointed! I want the OWNERS contact details and I want a full refund. The only part thing of our brief stay last night that was alright was Brendin at reception - he was good in terms of customer service. The rest was ATROCIOUS. We arrived at the accommodation at 20h00 and left just after at around 23H30. I booked a room with a jacuzzi bath as this was the attraction - we drove from the other side of jhb for this reason. We could've booked into a place closer to home... In hindsight this is what we should've done! I opted to change my room on arrival during the book-in process to a slightly more expensive room that had garden access. Room #1 had issues with the TV and light connections, there was only 1 towel, the floating shelf was loose & the TV bracket is not secure. The hanging chair is in the walkway by the bed - so inconvenient. I went to reception and asked if I can have the other room rather. Room #2 - the bedding had dirty marks and again only 1 towel. I asked reception for more towels. They delivered - 1 was tattered and both had dirty brown marks on them. The blinds couldn't close, we had to manually close each individual blind panel for privacy! The water was running cold but there was a sign on the wall that we need to wait for the water to run hot. While waiting we tried to make the room more comfortable & fix things. The water was only luke warm, it never got hot, but we filled the jacuzzi. We wanted to start up the jacuzzi so we could get in and actually start relaxing - we put the jets on - the water sprayed EVERYWHERE in the room - having to turn it off immediately. I had to take the towels to mop up the floor. I did not think of messaging reception at that point, as I was more concerned with trying to mop up the flood of water! I messaged straight after I got it under control and then packed my bags. I was told by whoever was messaging me back that I should've complained immediately and not only after using the room for 3 hours and how can I want a refund now, we didn't even get to "use" the room. In the 3.5 hours spent there - we booked-in, changed rooms, tried to fix things, waited for the water and cleaned up, and discussed issues with reception... We never got a chance to use anything! Ridiculous. I was told the room & jacuzzi were checked. There were petals everywhere after the spray, old debris - we never ordered the romantic package with rose petals etc. The jacuzzi hasn't been serviced/checked nor the room - OR if it was then the standards are very low! Bredin was still at reception when I went downstairs, luckily, as it was after hours, they close at 21h00. I took him to the room to show him the issues, said I was leaving and wanted my money back. He called the general manager and I was told that the GM said they have a no refund policy rule and I won't be refunded! Daylight *******! Under the circumstances, they should take more care! Clearly customer service & reputation is not top of mind at this place. If other customers had a good experience, good for you! Customers with high standards be aware & know what you're paying for & be cautious as there is a "no refund policy"! So tough for you if your stay is unsatisfactory. I would not recommend that anyone stays at this place. I honestly believe you would get better service, working facilities, and a better attitude at a brothel. This was not worth the money paid. I want a full refund because this is not what I paid for & there was no service delivered. I had a bad experience from the 1st room until the moment I had enough & left. I would never recommend this place, I will never go back! If I could give zero stars I would! The place needs some major maintenence and upgrades - attitudes needs to change. Shocking to think this place is still open. I guess the no-refund policy is what keeps doors open, nevermind if customers aren't happy - they will keep your money. As I said daylight *******. I feel completely done--in and date night was totally ruined - in fact it never happened. I wonder if the owner even knows what state the lodge is in! If yes, then that is unacceptable. There is no care attitude - as long as they get their money. Like everything else in SA - a money making scheme & no service delivery.
0
Replies (0)SV
SM
Siwe M
1 reviews | Active since Jan 2020
29 Apr 2023, 20:40
Poor service
This is one of the worst place to book, my parents ordered coffee it was served cold imagine, the food is also terrible plus the lack of communication they have and poor service to accommodate their customers.
Helpful (0)
|Replies (0)IM
Inam M
1 reviews | Active since Jan 2020
29 Apr 2023, 20:31
Bad services
My family and I booked here, we were only told that the music stops at 22h00 but the switching off of the light at 21h00 was never communicated to us, let's talk about the food the rolls could use some butter, crispy chips instead of the slap chips we were served for starters we served half of a wing.
Helpful (0)
|Replies (0)IM
Inam M
1 reviews | Active since Jan 2020
29 Apr 2023, 20:31
Bad services
My family and I booked here, we were only told that the music stops at 22h00 but the switching off of the light at 21h00 was never communicated to us, let's talk about the food the rolls could use some butter, crispy chips instead of the slap chips we were served for starters we served half of a wing.
0
Replies (0)JP
Juan P
1 reviews | Active since Jan 2020
3 Jul 2022, 09:29
PATHETIC SERVICE
To whom it may concern: My wife and I made a booking through booking.com.. We received confirmation from the hotel to say I booking was confirmed I have all emails and messages to confirm what I'm saying is true. I think the service is pathetic and you made it a big inconvenience for my wife and I at 7pm at night to look for another place. I think the service between booking.com and Africa Paradise - OR Tambo Airport Boutique Hotel was pathetic... We were then told to go to some low class B&B down the road... Africa Paradise - OR Tambo Airport Boutique Hotel blames booking.com and then the cheek to send me a email this morning to say I was a no show... PATHETIC SERVICE
Helpful (0)
|Replies (0)JP
Juan P
1 reviews | Active since Jan 2020
3 Jul 2022, 09:29
PATHETIC SERVICE
To whom it may concern: My wife and I made a booking through booking.com.. We received confirmation from the hotel to say I booking was confirmed I have all emails and messages to confirm what I'm saying is true. I think the service is pathetic and you made it a big inconvenience for my wife and I at 7pm at night to look for another place. I think the service between booking.com and Africa Paradise - OR Tambo Airport Boutique Hotel was pathetic... We were then told to go to some low class B&B down the road... Africa Paradise - OR Tambo Airport Boutique Hotel blames booking.com and then the cheek to send me a email this morning to say I was a no show... PATHETIC SERVICE
0
Replies (0)RXBF
Retro X Brain Focus
1 reviews | Active since Jan 2020
6 Apr 2022, 06:18
Retro X Brain Focus Active Ingredients List: Real Users Reviews
The substances in Retro X Focus are totally home grown, which makes caring for your careless confounded. Since, regarding the matter of helping your memory, you don't require fake substances on your casing. Those substances will just reason additional psyche mist or even harm your contemplations withinside the procedure. Since, your psyche wants to be arranged with so much things as nutrients, cancer prevention agents, and nootropics. What's more, the ones are definitively the issues you'll find on this plan. In particular, nootropics develop your psyche power normally, and they're the celebrity of this supplement. That is the reason you could in the end acknowledgment and remember matters while you are taking this tablet. Also, there aren't any articulated viewpoint outcomes of Retro X Brain Focus appropriate now due to the home grown nature of this tablet. Visit Retro X Focus Nootropic Brain Booster Official Website In USA & To Know More Click Here: https://healthnsupplements.com/retro-x-focus-nootropic-brain-booster-usa/ https://freetrailhealth.com/retro-x-brain-focus-usa/ https://www.emailmeform.com/builder/emf/reviews2020/retro-x-focus-nootropic-brain-booster-usa/ https://lexcliq.com/retro-x-focus-usa-reviews-official-website-free-trials-cost-in-united-states/
Helpful (0)
|Replies (0)RXBF
Retro X Brain Focus
1 reviews | Active since Jan 2020
6 Apr 2022, 06:18
Retro X Brain Focus Active Ingredients List: Real Users Reviews
The substances in Retro X Focus are totally home grown, which makes caring for your careless confounded. Since, regarding the matter of helping your memory, you don't require fake substances on your casing. Those substances will just reason additional psyche mist or even harm your contemplations withinside the procedure. Since, your psyche wants to be arranged with so much things as nutrients, cancer prevention agents, and nootropics. What's more, the ones are definitively the issues you'll find on this plan. In particular, nootropics develop your psyche power normally, and they're the celebrity of this supplement. That is the reason you could in the end acknowledgment and remember matters while you are taking this tablet. Also, there aren't any articulated viewpoint outcomes of Retro X Brain Focus appropriate now due to the home grown nature of this tablet. Visit Retro X Focus Nootropic Brain Booster Official Website In USA & To Know More Click Here: https://healthnsupplements.com/retro-x-focus-nootropic-brain-booster-usa/ https://freetrailhealth.com/retro-x-brain-focus-usa/ https://www.emailmeform.com/builder/emf/reviews2020/retro-x-focus-nootropic-brain-booster-usa/ https://lexcliq.com/retro-x-focus-usa-reviews-official-website-free-trials-cost-in-united-states/
0
Replies (0)