AF
African footprint lodge bloemfontein
Unclaimed Business
AF
African footprint lodge bloemfontein
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Desiree P
1 reviews | Active since Jan 2020
7 Apr 2021, 15:59
Noisy lodge interested only in making money
Extremely noisy lodge with no respect for people staying over and paying good money for their stay. The TV does not work in the family room, guests are noisy and drinking outside whereafter they threw their bottles in the garden under the trees. After paying for two nights I advised the manager I am leaving after the first night of 12 March 2021. I requested a refund of for the second night. I was told that it could not be done on my credit card and that accounts would attend to this on the monday. I have sent various emails and many excuses come up the latest of where are the photos. Luckily I did take photos which I have placed on their website. I intend suing this facility for my hard earned cash. Nobody cares. You cannot speak to the manager (never there as she is always "on Lunch") and you are not allowed to receive any mobile nubmer. This is certainly not a 4 star lodge and should be reviewed again. What a scam!
Helpful (0)
|Replies (0)DP
Desiree P
1 reviews | Active since Jan 2020
7 Apr 2021, 15:59
Noisy lodge interested only in making money
Extremely noisy lodge with no respect for people staying over and paying good money for their stay. The TV does not work in the family room, guests are noisy and drinking outside whereafter they threw their bottles in the garden under the trees. After paying for two nights I advised the manager I am leaving after the first night of 12 March 2021. I requested a refund of for the second night. I was told that it could not be done on my credit card and that accounts would attend to this on the monday. I have sent various emails and many excuses come up the latest of where are the photos. Luckily I did take photos which I have placed on their website. I intend suing this facility for my hard earned cash. Nobody cares. You cannot speak to the manager (never there as she is always "on Lunch") and you are not allowed to receive any mobile nubmer. This is certainly not a 4 star lodge and should be reviewed again. What a scam!
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madikwana C
1 reviews | Active since Jan 2020
27 Jun 2019, 06:31
Poor service
My company booked for me at the venue on the 24 and 25 june 2019,i get at the venue and i get shown to my room without being orrientated.The guy that took me to my Room had a bery bad smell.its like he slept with clothers and worked with them over n over again. The chef was wearing dirty white top.Water in the shower was a problem.the pipes were making noice.nobody seems to care at all.i was never provided with Towels at all.i had to beg for a towel.They need to decide if they want to Run a BnB or a ****a shop.my two days seemed very long,i dont think i would ever allow someone i know to go through the trauma i went through.and the rules at the BnB are like for kids at pre-school. You are hosting adults.your rules are more like orders.please review them.its like you dont wana run a buisness at all.try to make those rules be more respectful. Ask someone who's mentally stable to re-write those rules. Kind regards
Helpful (0)
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madikwana C
1 reviews | Active since Jan 2020
27 Jun 2019, 06:31
Poor service
My company booked for me at the venue on the 24 and 25 june 2019,i get at the venue and i get shown to my room without being orrientated.The guy that took me to my Room had a bery bad smell.its like he slept with clothers and worked with them over n over again. The chef was wearing dirty white top.Water in the shower was a problem.the pipes were making noice.nobody seems to care at all.i was never provided with Towels at all.i had to beg for a towel.They need to decide if they want to Run a BnB or a ****a shop.my two days seemed very long,i dont think i would ever allow someone i know to go through the trauma i went through.and the rules at the BnB are like for kids at pre-school. You are hosting adults.your rules are more like orders.please review them.its like you dont wana run a buisness at all.try to make those rules be more respectful. Ask someone who's mentally stable to re-write those rules. Kind regards
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Replies (0)