LS
Lebo's Soweto Backpackers
Unclaimed Business
LS
Lebo's Soweto Backpackers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTG
Thembelihle G
1 reviews | Active since Jan 2020
18 Oct 2022, 10:00
Bad refund service
Booked a room for work/business purposes on the 8th of October 2022 only to be told by the front line ladies that they don’t cater for such a booking. They then didn’t cancel my booking and told me me I’ll receive a full refund which till this day I am waiting for. The workers lack professionalism in terms of dealing with refund matters. Been calling the property begging them to refund me my money back. They promise to call back which they haven’t till this day, they don’t even respond to emails and when you call they tell you they still have to talk to their manager. Hire people that are qualified and know the hotel business . It is frustrating as a returning customer to get such treatment.
Helpful (0)
|Replies (0)TG
Thembelihle G
1 reviews | Active since Jan 2020
18 Oct 2022, 10:00
Bad refund service
Booked a room for work/business purposes on the 8th of October 2022 only to be told by the front line ladies that they don’t cater for such a booking. They then didn’t cancel my booking and told me me I’ll receive a full refund which till this day I am waiting for. The workers lack professionalism in terms of dealing with refund matters. Been calling the property begging them to refund me my money back. They promise to call back which they haven’t till this day, they don’t even respond to emails and when you call they tell you they still have to talk to their manager. Hire people that are qualified and know the hotel business . It is frustrating as a returning customer to get such treatment.
0
Replies (0)JD
Joy D
1 reviews | Active since Jan 2020
25 Jan 2022, 12:01
GREAT WEEKEND AT LEBO'S SOWETO BACKPACKERS
Spent 2 x nights here with my family. The hospitality was exceptional and everyone connected with the business was friendly and fabulous ... reception, the chefs, the tuk tuk drivers, bar attendants, et al. We went up the Soweto towers - what an experience with amazing views. Did a 2 hour tuk tuk tour - very interesting and informative, giving us a great overview of Soweto, its history and inhabitants. Locals, experience this for yourself - don't let it just be the tourists who have a great time! We will be back!
Helpful (0)
|Replies (0)JD
Joy D
1 reviews | Active since Jan 2020
25 Jan 2022, 12:01
GREAT WEEKEND AT LEBO'S SOWETO BACKPACKERS
Spent 2 x nights here with my family. The hospitality was exceptional and everyone connected with the business was friendly and fabulous ... reception, the chefs, the tuk tuk drivers, bar attendants, et al. We went up the Soweto towers - what an experience with amazing views. Did a 2 hour tuk tuk tour - very interesting and informative, giving us a great overview of Soweto, its history and inhabitants. Locals, experience this for yourself - don't let it just be the tourists who have a great time! We will be back!
0
Replies (0)BN
Bakhalipicebo N
1 reviews | Active since Jan 2020
30 Dec 2017, 08:57
Failure to refund me my money
I booked a one day stay at Soweto Lebo Backpackers via Agoda online services. The booking was for the 23rd until the 24th of December. The booking was done on the 22nd of December. The room I booked was going to charge me R450. Within an hour of booking, due to unforeseen circumstances, I cancelled my booking but still Soweto Lebo Backpackers debited the money from my account. I raised the issue with both services (AGODA and Soweto Lebo Backpackers ). The property owners claim they have refunded me back my money but my bank statement says otherwise. I haven't received it back. In essence, I haven't received my refund.
Helpful (0)
|Replies (0)BN
Bakhalipicebo N
1 reviews | Active since Jan 2020
30 Dec 2017, 08:57
Failure to refund me my money
I booked a one day stay at Soweto Lebo Backpackers via Agoda online services. The booking was for the 23rd until the 24th of December. The booking was done on the 22nd of December. The room I booked was going to charge me R450. Within an hour of booking, due to unforeseen circumstances, I cancelled my booking but still Soweto Lebo Backpackers debited the money from my account. I raised the issue with both services (AGODA and Soweto Lebo Backpackers ). The property owners claim they have refunded me back my money but my bank statement says otherwise. I haven't received it back. In essence, I haven't received my refund.
0
Replies (0)