The worst service in my life and biased assesment

This has to be the worst insurer out there on the market. i am covered with them through a broker Runis Campher brokers and they are pathetic. firstly customer service is non existent here and their claims team are out to make sure their company never pays any claims. i have waited two weeks for feedback on a claim for a laptop and then they tell me its rejected as their assesor said the laptop was purposefully damaged by hand. i am not satisfied at all PLEASE DO NOT JOIN THIS COMPANY they are running a mickey mouse operation.