Ambledown
1.6|218 reviews
Responds in 309 hours 60 min
PN
Poppy N
1 reviews | Active since Member
05 Oct 2025, 08:52
Declining a claim with incorrect information
Delay in processing gap cover claim, declining claim with incorrect information, call centre agents are not helpful.
Helpful (0)
Replies (53)0
Replies (53)Ambledown's replyOfficial
28 Oct 2025, 12:31Dear Poppy N,
I trust that this reply will find you well.
Thank you for the review submitted.
We sincerely empathise with and apologise for the challenges you encountered during the claims process.
Several claims have been paid to date; we are however reviewing the submissions to ensure that all valid claims are paid.
We truly appreciate your patience, understanding, and continued support throughout this journey.
We look forward to a more positive experience in our future interactions.
Yours Sincerely
Paul Makwea
compliance@ambledown.co.za
Ambledown Financial Services (Pty) Ltd
I trust that this reply will find you well.
Thank you for the review submitted.
We sincerely empathise with and apologise for the challenges you encountered during the claims process.
Several claims have been paid to date; we are however reviewing the submissions to ensure that all valid claims are paid.
We truly appreciate your patience, understanding, and continued support throughout this journey.
We look forward to a more positive experience in our future interactions.
Yours Sincerely
Paul Makwea
compliance@ambledown.co.za
Ambledown Financial Services (Pty) Ltd
Best regards,
Ambledown's reply28 Oct 2025, 12:31
Official
Dear Poppy N,
I trust that this reply will find you well.
Thank you for the review submitted.
We sincerely empathise with and apologise for the challenges you encountered during the claims process.
Several claims have been paid to date; we are however reviewing the submissions to ensure that all valid claims are paid.
We truly appreciate your patience, understanding, and continued support throughout this journey.
We look forward to a more positive experience in our future interactions.
Yours Sincerely
Paul Makwea
compliance@ambledown.co.za
Ambledown Financial Services (Pty) Ltd
I trust that this reply will find you well.
Thank you for the review submitted.
We sincerely empathise with and apologise for the challenges you encountered during the claims process.
Several claims have been paid to date; we are however reviewing the submissions to ensure that all valid claims are paid.
We truly appreciate your patience, understanding, and continued support throughout this journey.
We look forward to a more positive experience in our future interactions.
Yours Sincerely
Paul Makwea
compliance@ambledown.co.za
Ambledown Financial Services (Pty) Ltd
Best regards,