Terrible, bad service from Amigo fisheries in vantage mall

a minute ago I visited Amigo Fisheries outlet in Vantage Mall, purchased a HAKE PARCEL it include HAKE fish and chips. Upon my arrival at home, I realized that they only provided me with chips, No Fish. I then drove back to the store to report the mistake. To my surprise, I was attended by unprofessional, rude and extremely arrogant staff members, who were very disrespectful and Inconsiderate. They uttered racial and humiliating words. I then reminded them to look at the footage, to see if I was given the right order and I wouldn't drive all the way from home (more than 13 k)m) just to complain about a fish that was given to me. The parcel handler mistakenly gave me a wrong parcel, which is not the one I ordered. I have never received any apology instead they were making a terrible noise in front of other patrons. I then ordered them to apologize. Well a little friendly teller, prepared my order but the parcel was less chips and she chose the smallest fish every. I'm not a regular client at Amigo but it's not my first time with them and every time I get there I was attended in the presence of a white man who always optimal and friendlier to customers. Terrible experience and I didn't even enjoy my fish.