Stale burger rolls

I was there on the 22nd May 2023 to buy lunch. I got myself a beef burger meal. First of all the food looked delicious, until bit the burger to my surprise it was hard as a rock, and I had to remove it and just ate the beef patty and chips because I was super hungry. After all I was disgusted by such, it was a Monday and they should be selling freshest food ever. And I did tell one of their employees, she then responded very rudely. I was so annoyed but I was rushing somewhere