Andre Groenewald Motors Cc
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
These people are all about the money/sale and don’t give a heck about the kind of service thereafter. I purchased a car and within 6 weeks, I had to have vehicle seen to twice for 2 different issues! How ridiculous is that! Absolutely NO assistance from anyone, even after almost being hit because brake lights stopped working all of a sudden! Emailing owner explaining situation, no response! 3 days later, answer from his partner ‘we suggest take it to Nissan agency’…::::Clearly the client is of no importance, it’s about the money
1 reviews | Active since Jan 2020
These people are all about the money/sale and don’t give a heck about the kind of service thereafter. I purchased a car and within 6 weeks, I had to have vehicle seen to twice for 2 different issues! How ridiculous is that! Absolutely NO assistance from anyone, even after almost being hit because brake lights stopped working all of a sudden! Emailing owner explaining situation, no response! 3 days later, answer from his partner ‘we suggest take it to Nissan agency’…::::Clearly the client is of no importance, it’s about the money
1 reviews | Active since Jan 2020
I purchased a Chev Trailblazer in July 2021 from Andre Groenewald Motors. Being a 2nd hand vehicle, there are always the associated worries with a purchsae, but the car looked solid. When I collected it, the check engine light was illuminated and I pointed this out to the sales guy. I took the vehicle anyway and returned it a week later for diagnostics. Long story short, they have checked and changed the timing belt, the timing sensors, relays etc and the light stays on. They then had Reeds remove the gearbox to check if the sender unit for the sensor was faulty, no issue there. Then, with gearbox out, they checked the engine and noticed the reluctor wheel (timing wheel) was rubbing up against the block, This indicates bearing wear, which means engine needs to be opened up and bearings done. All of this is not cheap. Andre Groenewald not only approved the work to be carried out at their expense, but provided me with a loan vehicle for the whole period of being without my car. As it stands now the job is almost complete, but I feel that a solid 5 stars goes to all at Andre Groenewald Motors. Such unbelievable service from these guys - especially Andre. You all have been an absolute pleasure to deal with and certainly have a customer for life. Well done guys...
1 reviews | Active since Jan 2020
I purchased a Chev Trailblazer in July 2021 from Andre Groenewald Motors. Being a 2nd hand vehicle, there are always the associated worries with a purchsae, but the car looked solid. When I collected it, the check engine light was illuminated and I pointed this out to the sales guy. I took the vehicle anyway and returned it a week later for diagnostics. Long story short, they have checked and changed the timing belt, the timing sensors, relays etc and the light stays on. They then had Reeds remove the gearbox to check if the sender unit for the sensor was faulty, no issue there. Then, with gearbox out, they checked the engine and noticed the reluctor wheel (timing wheel) was rubbing up against the block, This indicates bearing wear, which means engine needs to be opened up and bearings done. All of this is not cheap. Andre Groenewald not only approved the work to be carried out at their expense, but provided me with a loan vehicle for the whole period of being without my car. As it stands now the job is almost complete, but I feel that a solid 5 stars goes to all at Andre Groenewald Motors. Such unbelievable service from these guys - especially Andre. You all have been an absolute pleasure to deal with and certainly have a customer for life. Well done guys...
1 reviews | Active since Jan 2020
My vrou het n BMW E320I gekoop teen R118 OOO. Hulle waarborg behels 1 kalender maand of n afstand van 2000 km. Hulle het die voertuig verkoop met n spaar sleutel wat nie gewrk het nie, toe ons hulle nader word gese sleutels word nie gewaarborg nie. Na n maand oorverhit die voertuig, kontak hulle weer ,kan nie help nie die maand waarborg was verstryk. Die voertuig was kontant aangekoop. Wil graag net almal waarsku , koop maar by n ander handelaar n voertuig. Diens pateties swak en is nie van enige hulp nie. moes skade self herstel.
1 reviews | Active since Jan 2020
My vrou het n BMW E320I gekoop teen R118 OOO. Hulle waarborg behels 1 kalender maand of n afstand van 2000 km. Hulle het die voertuig verkoop met n spaar sleutel wat nie gewrk het nie, toe ons hulle nader word gese sleutels word nie gewaarborg nie. Na n maand oorverhit die voertuig, kontak hulle weer ,kan nie help nie die maand waarborg was verstryk. Die voertuig was kontant aangekoop. Wil graag net almal waarsku , koop maar by n ander handelaar n voertuig. Diens pateties swak en is nie van enige hulp nie. moes skade self herstel.
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