AK
Animal Kingdom
Unclaimed Business
AK
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Laura-Leece Knight
1 reviews | Active since Jan 2020
17 Dec 2024, 13:16
ABSOLUTELY DISGUSTING ANIMAL ABUSE AND EXPLOITATION!!!
Wanneer dit by diere-MISHANDELING kom, val daar n tor in my breinselle af en word ek n monster. ☠️💀👹 Ekt geen simpatie, empatie, genade!!!! Soms loop jy jouself vas teen hartelose bestuurders.....eienaars......en dan neem ek lot in eie hande......maar mens kan soms ook net soveel doen op n oomblik.....tot eie frustrasie😡😡😡😡😡😡😡 Animal Kingdom Pet Store Hillfox : Toe ek vandag daar instap slaan die hitte my en eerste ding wat ek dink is hoe warm kry die diere!!!!!!!!!!!!!!!! Ekt na al die hokke gegaan en my hart het GEBREEK vir elke liewe dier ~ rotte, hamsters, guinea ***s, muise, hase....en ARME chinchilla!!!!!!!!!!!!!!!😭😭😭😭😭😭😭😭 Ekt na die bestuurder gegaan wat heel gemaklik voor aircon sit, en gevra om saam my te kom kyk na my complaint..... Ekt hom na elke hok gevat en gese kan hy sien hoe die hase hiperventileer. Die rotte, muise, guinea ***s spartel om te probeer kyk waar die "minder kokende" areas is....... druk hulle hele lyfie teen rubber om net koeler te kry......maar tot geen verligting. Die rotte (sonder hare) lê plat op hulle magies op yster-deeltjies om te probeer "koeler" kry......wat nog van die MET hare!!!! Hy het saamgestem elke keer en gesê hy sien........ Nou ja, ek DEMAND toe dat hulle die fans en staande 2 aircons wat vir kliënte se sogenaamde "gerief" is voor die hokke gaan sit......... dit kon nie by al die hokke ventileer maar sommiges. Die rotte en muise se hokke is toe glas en n deksel op met dik mesh!!!!!!!!!!!! I mean🔫🔫🔫🔫🔫🔫🔫🔫!!!!!!! Ek pluk toe al die deksels af!!!!!!! Nie dat dit die 32° binne die pet shop sal minder maak nie.....!! Ek vra vir die bestuurder of hy al gedink het die diere kry warm.......ja, hy het al gesit en dink daaraan. Ek se en ~~~~~🤔🤔niks daaraan gedoen??!!!!!!🤔🤔🤔🤔🤔 Geen antwoord!!!!!!!!! Die chinchilla lê op sterwe as gevolg van HEAT STROKE (lees gerus oor chinchilla temperature en sien hulle kry heat stroke van 25° boontoe)😭😭😭😭😭😭😭😭 Ek vra toe kan ek die chinchilla koop asb? [Ek moet hom uit hierdie omstandighede kry]. Tot my GROOTSTE frustrasie sê die bestuurder ~ NEE hulle het dit as n "gift" gekry van iemand.😭😭😭😭😭😭😭😭😭 Hoe F*K*N (excuse the French!!!!) stupid en ongevoelig is jy???????????? Gee net die ding en laat toe dat hy gered word en beter omstandighede!!!!!!!?? Die bestuurder het ook n baba hamster laat val voor my ~ dink hy was gestres by my, maar MOENIE n DIER LAAT VAL NIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 🔊🔊📣📣📣📣Hierdie pet shop is die SENTRUM van diere-mishandeling!!!!!!! Ekt 2 jaar terug ook gekla oor die temperatuur ~ epos gestuur...... en daar sou daarna ingekyk word. Ekt nou reviews gelees en 11 maande terug het iemand ook gekla oor die ventilasie...........nou ook...... Dis n moerawiese issue!!!! Dis al gemeld by SPCA Roodepoort Krugersdorp maar niks word gedoen blykbaar....! Daars ook ander reviews van mishandeling en n corn snake wat se spine gebreek is maar steeds op vloer te koop was.....😰😨😰😨 en visse wat vinnig doodgaan wanneer gekoop is en onderstebo swem.....? Ek wou vir my guinea ***s speelgoed gaan koop, maar ek sal NIE diere-mishandeling ondersteun nie!!!!!! Ekt leë hande uitgestap........ Die glasdeure word nou 17:00 toegemaak. Dan is daar GEEN deur oop nie. Dit maak my MAL en absoluut niks word gedoen nie Ek sal na vandag seker maak ~ hierdie MISHANDELING word GESTOP!!!!!! Asap!!!!!!! I will forever be a voice to the voiceless!!!!!!!!!!!! Ps: die bestuurder het genoem dat die eienaar al begin kyk het na aircon opsies maar dit is geweldig duur.......🙈🙈🙈🙈🙈🙈 GEEN woorde sal die situasie beter maak ~ maak n freaking plan solank. Sit die hokke by die deur-ingang vir meer ventilasie. Iets!!!!??????? Maar niks....... Toe ons dié goed voorstel........buite wag en later weer teruggaan om te sien of aksie geneem word.......toe sit hy weer gemaklik voor sy aircon...... 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 Hulle voel n VEER!!!!!!!!!!!
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Laura-Leece Knight
1 reviews | Active since Jan 2020
17 Dec 2024, 13:16
ABSOLUTELY DISGUSTING ANIMAL ABUSE AND EXPLOITATION!!!
Wanneer dit by diere-MISHANDELING kom, val daar n tor in my breinselle af en word ek n monster. ☠️💀👹 Ekt geen simpatie, empatie, genade!!!! Soms loop jy jouself vas teen hartelose bestuurders.....eienaars......en dan neem ek lot in eie hande......maar mens kan soms ook net soveel doen op n oomblik.....tot eie frustrasie😡😡😡😡😡😡😡 Animal Kingdom Pet Store Hillfox : Toe ek vandag daar instap slaan die hitte my en eerste ding wat ek dink is hoe warm kry die diere!!!!!!!!!!!!!!!! Ekt na al die hokke gegaan en my hart het GEBREEK vir elke liewe dier ~ rotte, hamsters, guinea ***s, muise, hase....en ARME chinchilla!!!!!!!!!!!!!!!😭😭😭😭😭😭😭😭 Ekt na die bestuurder gegaan wat heel gemaklik voor aircon sit, en gevra om saam my te kom kyk na my complaint..... Ekt hom na elke hok gevat en gese kan hy sien hoe die hase hiperventileer. Die rotte, muise, guinea ***s spartel om te probeer kyk waar die "minder kokende" areas is....... druk hulle hele lyfie teen rubber om net koeler te kry......maar tot geen verligting. Die rotte (sonder hare) lê plat op hulle magies op yster-deeltjies om te probeer "koeler" kry......wat nog van die MET hare!!!! Hy het saamgestem elke keer en gesê hy sien........ Nou ja, ek DEMAND toe dat hulle die fans en staande 2 aircons wat vir kliënte se sogenaamde "gerief" is voor die hokke gaan sit......... dit kon nie by al die hokke ventileer maar sommiges. Die rotte en muise se hokke is toe glas en n deksel op met dik mesh!!!!!!!!!!!! I mean🔫🔫🔫🔫🔫🔫🔫🔫!!!!!!! Ek pluk toe al die deksels af!!!!!!! Nie dat dit die 32° binne die pet shop sal minder maak nie.....!! Ek vra vir die bestuurder of hy al gedink het die diere kry warm.......ja, hy het al gesit en dink daaraan. Ek se en ~~~~~🤔🤔niks daaraan gedoen??!!!!!!🤔🤔🤔🤔🤔 Geen antwoord!!!!!!!!! Die chinchilla lê op sterwe as gevolg van HEAT STROKE (lees gerus oor chinchilla temperature en sien hulle kry heat stroke van 25° boontoe)😭😭😭😭😭😭😭😭 Ek vra toe kan ek die chinchilla koop asb? [Ek moet hom uit hierdie omstandighede kry]. Tot my GROOTSTE frustrasie sê die bestuurder ~ NEE hulle het dit as n "gift" gekry van iemand.😭😭😭😭😭😭😭😭😭 Hoe F*K*N (excuse the French!!!!) stupid en ongevoelig is jy???????????? Gee net die ding en laat toe dat hy gered word en beter omstandighede!!!!!!!?? Die bestuurder het ook n baba hamster laat val voor my ~ dink hy was gestres by my, maar MOENIE n DIER LAAT VAL NIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 🔊🔊📣📣📣📣Hierdie pet shop is die SENTRUM van diere-mishandeling!!!!!!! Ekt 2 jaar terug ook gekla oor die temperatuur ~ epos gestuur...... en daar sou daarna ingekyk word. Ekt nou reviews gelees en 11 maande terug het iemand ook gekla oor die ventilasie...........nou ook...... Dis n moerawiese issue!!!! Dis al gemeld by SPCA Roodepoort Krugersdorp maar niks word gedoen blykbaar....! Daars ook ander reviews van mishandeling en n corn snake wat se spine gebreek is maar steeds op vloer te koop was.....😰😨😰😨 en visse wat vinnig doodgaan wanneer gekoop is en onderstebo swem.....? Ek wou vir my guinea ***s speelgoed gaan koop, maar ek sal NIE diere-mishandeling ondersteun nie!!!!!! Ekt leë hande uitgestap........ Die glasdeure word nou 17:00 toegemaak. Dan is daar GEEN deur oop nie. Dit maak my MAL en absoluut niks word gedoen nie Ek sal na vandag seker maak ~ hierdie MISHANDELING word GESTOP!!!!!! Asap!!!!!!! I will forever be a voice to the voiceless!!!!!!!!!!!! Ps: die bestuurder het genoem dat die eienaar al begin kyk het na aircon opsies maar dit is geweldig duur.......🙈🙈🙈🙈🙈🙈 GEEN woorde sal die situasie beter maak ~ maak n freaking plan solank. Sit die hokke by die deur-ingang vir meer ventilasie. Iets!!!!??????? Maar niks....... Toe ons dié goed voorstel........buite wag en later weer teruggaan om te sien of aksie geneem word.......toe sit hy weer gemaklik voor sy aircon...... 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 Hulle voel n VEER!!!!!!!!!!!
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Jeanne T
1 reviews | Active since Jan 2020
19 Feb 2024, 11:28
Sick animals and unplanned pregnancies
Hillfox Animal Kingdom is ********* and not worth your support. They have female and male rodents in one cage, so if you decide take pet rats home you might end up with babies. They have the means to separate the animals, but do not care and even said so themselves. The store smells like animal urine and the smell from the cages made my eye water. All the rats were sneezing too, so expect to pay a hefty vet bill if you decide to support them! The other animals looked just as bad, if not worse
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Jeanne T
1 reviews | Active since Jan 2020
19 Feb 2024, 11:28
Sick animals and unplanned pregnancies
Hillfox Animal Kingdom is ********* and not worth your support. They have female and male rodents in one cage, so if you decide take pet rats home you might end up with babies. They have the means to separate the animals, but do not care and even said so themselves. The store smells like animal urine and the smell from the cages made my eye water. All the rats were sneezing too, so expect to pay a hefty vet bill if you decide to support them! The other animals looked just as bad, if not worse
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Anika L
1 reviews | Active since Jan 2020
20 Dec 2023, 18:46
Handling of Fish
Honestly very disappointed. Bought 4 Hillstream Loaches yesterday and 2 died because of physical injuries from the guy forcing them off of the glass. One was little and had a mark on it's back from the net, the second one was bigger and when flipped onto it's back had internal bleeding and had very obviously been crushed. He was very impatient and very hard-handed with these fish, we wanted to help catch them safely but he was adamant on doing it himself and this caused two fish to sadly lose their lives because of someones ignorance. The other two are fine because they were sitting on a small stump inside the tank and he easily got them from the stump. He also has zero disregard for other fish in the tank and I've seen him squash them and pin them way too hard with the net. Very unprofessional. I do not recommend buying fish here, and these people won't be seeing me again. Animal Kingdom, do better and please teach your employees that fish are FRAGILE.
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Anika L
1 reviews | Active since Jan 2020
20 Dec 2023, 18:46
Handling of Fish
Honestly very disappointed. Bought 4 Hillstream Loaches yesterday and 2 died because of physical injuries from the guy forcing them off of the glass. One was little and had a mark on it's back from the net, the second one was bigger and when flipped onto it's back had internal bleeding and had very obviously been crushed. He was very impatient and very hard-handed with these fish, we wanted to help catch them safely but he was adamant on doing it himself and this caused two fish to sadly lose their lives because of someones ignorance. The other two are fine because they were sitting on a small stump inside the tank and he easily got them from the stump. He also has zero disregard for other fish in the tank and I've seen him squash them and pin them way too hard with the net. Very unprofessional. I do not recommend buying fish here, and these people won't be seeing me again. Animal Kingdom, do better and please teach your employees that fish are FRAGILE.
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Riaan G
1 reviews | Active since Jan 2020
6 Oct 2023, 19:57
Awesome staff
The service that I receive from Animal Kingdom Hillfox I must say is time after time the best. If its just my normal weekly visit to get my things or questions I ask regarding my pets, I always feel welcome and important. They have patience when you are inexperienced and asked questions and take you through everything you need to know about your pets needs. From the kind cashier ladies, general staff assisting and the manager. Keep up the good work guys! Sidenote: there is atleast 3 petshops I know that is closer to me, but I'd rather pass them and know service is guaranteed.
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Riaan G
1 reviews | Active since Jan 2020
6 Oct 2023, 19:57
Awesome staff
The service that I receive from Animal Kingdom Hillfox I must say is time after time the best. If its just my normal weekly visit to get my things or questions I ask regarding my pets, I always feel welcome and important. They have patience when you are inexperienced and asked questions and take you through everything you need to know about your pets needs. From the kind cashier ladies, general staff assisting and the manager. Keep up the good work guys! Sidenote: there is atleast 3 petshops I know that is closer to me, but I'd rather pass them and know service is guaranteed.
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Eden R
1 reviews | Active since Jan 2020
1 May 2023, 17:10
Dishonest people who just wants your money
I am very disappointed I will never shop there again I went there to buy a lovebird on the 9th of April 2023 and they only had one left so I asked if it's handreared and I was **** to by being told yes it is but u can clearly see it wasn't handreared I will never ever buy from them again they lie to u just to take ur money they are dishonest people and I will never support them again I have wasted R450 on handreared bird that is not handreared at all
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Eden R
1 reviews | Active since Jan 2020
1 May 2023, 17:10
Dishonest people who just wants your money
I am very disappointed I will never shop there again I went there to buy a lovebird on the 9th of April 2023 and they only had one left so I asked if it's handreared and I was **** to by being told yes it is but u can clearly see it wasn't handreared I will never ever buy from them again they lie to u just to take ur money they are dishonest people and I will never support them again I have wasted R450 on handreared bird that is not handreared at all
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Anonymous
1 reviews | Active since Jan 2020
30 Sept 2020, 12:16
Pathetic service
Just sad to know that Animal Kingdom do not cater for everyone. I have an American express card.. the only card I have with money on and could not purchase cat food for my hedgehog there because a big company like you do not accept American express. I've always supported Animal kingdom and have spend alot there in the past but will rather support our local SMALL pet store that do. Pathetic to say the least. At least you can just apply for it for a speed point.
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Anonymous
1 reviews | Active since Jan 2020
30 Sept 2020, 12:16
Pathetic service
Just sad to know that Animal Kingdom do not cater for everyone. I have an American express card.. the only card I have with money on and could not purchase cat food for my hedgehog there because a big company like you do not accept American express. I've always supported Animal kingdom and have spend alot there in the past but will rather support our local SMALL pet store that do. Pathetic to say the least. At least you can just apply for it for a speed point.
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Rebecca P
1 reviews | Active since Jan 2020
5 Aug 2019, 09:35
Animal kingdom Hilfox
Do not go to this petshop, bought three rats here they all died after a few days of getting them, tried to phone the Petshop afterwards to complain but no one picks up, I do not recommend this pet store if you want your animals to live don't buy them here if it was possible to give a no-start review that's what I would give On a side note while we were there all the manager wanted to do was sit and talk to us about bull**** while we were talking to her if she was telling us how she just sweep the dirty floors and dust under the displays the food displays and how she really didn't want to be there and she didn't want to be working and she made it look like she was working so that she wouldn't get into trouble also there's like nobody looks like they're actually doing their job she only complained to the people on the floor because we were standing in front of them that the rat cages all the rat tanks first eruption be kept in a tank but the writers had not been cleaned in a week and a half and they don't take the animals out of the tanks when they clean the tongue they just push them aside and clean around them this is not a good pet store do not go here by any means please
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Rebecca P
1 reviews | Active since Jan 2020
5 Aug 2019, 09:35
Animal kingdom Hilfox
Do not go to this petshop, bought three rats here they all died after a few days of getting them, tried to phone the Petshop afterwards to complain but no one picks up, I do not recommend this pet store if you want your animals to live don't buy them here if it was possible to give a no-start review that's what I would give On a side note while we were there all the manager wanted to do was sit and talk to us about bull**** while we were talking to her if she was telling us how she just sweep the dirty floors and dust under the displays the food displays and how she really didn't want to be there and she didn't want to be working and she made it look like she was working so that she wouldn't get into trouble also there's like nobody looks like they're actually doing their job she only complained to the people on the floor because we were standing in front of them that the rat cages all the rat tanks first eruption be kept in a tank but the writers had not been cleaned in a week and a half and they don't take the animals out of the tanks when they clean the tongue they just push them aside and clean around them this is not a good pet store do not go here by any means please
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