1 reviews | Active since Member
Worst client service ever. Our broker also a new Director cant even get back to you on your policy deduction queries. They have been deducting money which does not even indicate to the policies that was mailed to us.
They do NOT take things off in time as per your requests. They do not refund you as per your REQUEST. They only do as they please, and when you ask them to give you a breakdown on how policy payment - they ignore your emails. Today had to send them another request 4th one by the way which I am pretty sure, I will also get no feedback on.
STAY AWAY, FROM APBCO AS A BROKER. YOUR BETTER OFF WITH ANOTHER COMPANY THAT TAKES CLIENT SERVICE SERIOUS. FEEL LIKE I AM DEALING WITH A CIRCUS.