Apex Motor Warranty
2.1|72 reviews
mV
monde V
1 reviews | Active since Member
12 May 2023, 12:17
VERY BAD SERVICE
Good day,
Thank you for your enquiry regarding the claim.
Please note the outcome of the claim is in line with the Terms and Conditions of the plan.
Please note the Water pump is new, of which the other components idler puller and belt are not covered by the plan, please refer to the policy wording for components covered 15 and 16 of 33.
The information provided concludes that the idle pulley is defective and not the water pump. The idle pulley once again is not a covered component, and therefore the outcome remains unchanged.
Regards,
Claims Admin | E: claimsadmin@mvia.insure GOOD DAY
I'M NOT SATTISFIED ABOUT YOUR RESPONSE BECAUSE ACCORDING TO THE DIOGNISIS REPORT THERE IS NOTHING SAYING THAT MY WATER PUMP IS NEW AND ALSO I'M NOT STUPID I TOLD YOU THAT I EVEN BOUGHT AND REPLACE MY WATER PUMP AFTER YOU HAVE REJECTED MY CLAIM,I HAVE ALSO GOT PROOF THAT I BOUGHT THE WATER PUMP WITH THE BANK CARD,DO YOU THINK I COULD WASTE MY TIME AND MONEY BOUGHT A NEW WATERPUMP?
I WON'T EVEN RECCOMMEND SOMEONE TO HAVE A WARRANTY WITH YOU,YOU ARE HAVING A SUCH BAD SERVICE.
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Replies (53)Apex Motor Warranty 's replyOfficial
12 May 2023, 13:17Dear Monde, thank you for reaching out to us. We apologize that the outcome of the claim was not favorable to you, however if you would like to dispute it further you can contact Motorvaps on 087 2323 494 they will be able to assist you further with your complaint. Regards, Apex Team
Best regards,
Apex Motor Warranty 's reply12 May 2023, 13:17
Official
Dear Monde, thank you for reaching out to us. We apologize that the outcome of the claim was not favorable to you, however if you would like to dispute it further you can contact Motorvaps on 087 2323 494 they will be able to assist you further with your complaint. Regards, Apex Team
Best regards,