Apex Travel Club
Claimed Business
Apex Travel Club
Claimed Business
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Apex Travel Club receives overwhelmingly negative feedback from customers. Reviewers consistently report empty promises made during high-pressure sales presentations, followed by an inability to access promised services or vouchers. Refund requests are reportedly ignored or met with repeated delays, and several customers describe agents who disappear after payment is collected. Ongoing unauthorized debit order deductions after cancellation are also a recurring complaint. The one positive review acknowledged helpful service from a specific staff member but noted the savings were not as significant as presented.
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|15 Reviews
Jun '25 - May '26
5(0%)
4(7.7%)
3(0%)
2(0%)
1(92.3%)
5(0%)
4(7.7%)
3(0%)
2(0%)
1(92.3%)
Frequently Asked Questions About Apex Travel Club
Based on recent customer reviews, Apex Travel Club receives overwhelmingly negative feedback from customers. Reviewers consistently report empty promises made during high-pressure sales presentations, followed by an inability to access promised services or vouchers. Refund requests are reportedly ignored or met with repeated delays, and several customers describe agents who disappear after payment is collected. Ongoing unauthorized debit order deductions after cancellation are also a recurring complaint. The one positive review acknowledged helpful service from a specific staff member but noted the savings were not as significant as presented.
Apex Travel Club has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked Apex Travel Club across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Sarah N
1 reviews | Active since Jan 2020
11 Mar 2026, 07:05
Lies and ****
I signed up with Apex Travel Club after attending an in-person presentation where I was promised access to exclusive travel deals and told the membership required only a once-off fee. Based on what was explained to me at the time, it sounded like a great opportunity and I agreed to sign up. However, after joining I started being charged monthly fees, which was not what I understood from the presentation. I also found that the “amazing deals” that were promised were either not available or not nearly what was described when I asked to use them. The presentation was done in person and I was strongly encouraged to sign the agreement on the spot, which makes it difficult to prove what was said verbally. Looking back, I wish I had taken more time to review everything carefully before signing. My experience has been extremely disappointing and very costly. I’m sharing this so that others do their research and read all terms carefully before committing, especially if they are being asked to sign during a presentation.
Helpful (0)
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Sarah N
1 reviews | Active since Jan 2020
11 Mar 2026, 07:05
Lies and ****
I signed up with Apex Travel Club after attending an in-person presentation where I was promised access to exclusive travel deals and told the membership required only a once-off fee. Based on what was explained to me at the time, it sounded like a great opportunity and I agreed to sign up. However, after joining I started being charged monthly fees, which was not what I understood from the presentation. I also found that the “amazing deals” that were promised were either not available or not nearly what was described when I asked to use them. The presentation was done in person and I was strongly encouraged to sign the agreement on the spot, which makes it difficult to prove what was said verbally. Looking back, I wish I had taken more time to review everything carefully before signing. My experience has been extremely disappointing and very costly. I’m sharing this so that others do their research and read all terms carefully before committing, especially if they are being asked to sign during a presentation.
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Replies (0)EG
Emma G
1 reviews | Active since Jan 2020
21 Nov 2025, 14:38
Apex Travel Club – Please be cautious
I’m posting this to warn others. We attended a presentation from Apex Travel Club and were convinced to sign up based on promises that didn’t match what we later experienced. After joining, we realised the service and value we were told about were not delivered, and we were unable to recover the money we paid. I don’t want anyone else to go through the same situation. Please take time to read reviews and double-check all details before committing to anything. I wish we had been better informed before attending.
Helpful (0)
|Replies (0)EG
Emma G
1 reviews | Active since Jan 2020
21 Nov 2025, 14:38
Apex Travel Club – Please be cautious
I’m posting this to warn others. We attended a presentation from Apex Travel Club and were convinced to sign up based on promises that didn’t match what we later experienced. After joining, we realised the service and value we were told about were not delivered, and we were unable to recover the money we paid. I don’t want anyone else to go through the same situation. Please take time to read reviews and double-check all details before committing to anything. I wish we had been better informed before attending.
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Replies (0)EH
Esti H
1 reviews | Active since Jan 2020
1 Oct 2025, 22:54
****MERS
Horrible! We attended a presentation in March in Newcastle kzn and was promised the moon and the stars by this agent and paid a lot of money to this guy sivhu and now? Now nothing we have not received anything, he has gone of with out free vouchers and my personal document info and the company, we'll they just say he doesn't work for them so they are not liable, which is VERY funny because he was talking to one of the managers and they knew him very well. SUCH ****MERS SO BEWARE. I am definitely taking this further. I won't leave it here
Helpful (0)
|Replies (0)EH
Esti H
1 reviews | Active since Jan 2020
1 Oct 2025, 22:54
****MERS
Horrible! We attended a presentation in March in Newcastle kzn and was promised the moon and the stars by this agent and paid a lot of money to this guy sivhu and now? Now nothing we have not received anything, he has gone of with out free vouchers and my personal document info and the company, we'll they just say he doesn't work for them so they are not liable, which is VERY funny because he was talking to one of the managers and they knew him very well. SUCH ****MERS SO BEWARE. I am definitely taking this further. I won't leave it here
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Replies (0)AS
Allister S
1 reviews | Active since Jan 2020
22 Sept 2025, 13:47
This *** must stop!!!
Someone has to stop these ****mers, the amount of complaints I am seeing after my previous, indicates that they are still very much active and *****ing peoples money. They are ****mers and run ***** presentations in lifestyle lodges posing as a legit business and **** they gone!!!!
Helpful (0)
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Allister S
1 reviews | Active since Jan 2020
22 Sept 2025, 13:47
This *** must stop!!!
Someone has to stop these ****mers, the amount of complaints I am seeing after my previous, indicates that they are still very much active and *****ing peoples money. They are ****mers and run ***** presentations in lifestyle lodges posing as a legit business and **** they gone!!!!
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Replies (0)IW
Ingrid W
1 reviews | Active since Jan 2020
10 Sept 2025, 06:31
Apex travel club ****
They are ****s. They charge you a joining fee on the same day I tried to cancel and get my money back They refused. They promis u a earning potential to rent out your profile discounts and you never get anything. I'm battling to cancel my contract. It states one month deduction and they have billed me every month. Dont sign up You can google and get your own holidays booked at there prices. I was investing in returns and still no pay outs to me. They ****
Helpful (0)
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Ingrid W
1 reviews | Active since Jan 2020
10 Sept 2025, 06:31
Apex travel club ****
They are ****s. They charge you a joining fee on the same day I tried to cancel and get my money back They refused. They promis u a earning potential to rent out your profile discounts and you never get anything. I'm battling to cancel my contract. It states one month deduction and they have billed me every month. Dont sign up You can google and get your own holidays booked at there prices. I was investing in returns and still no pay outs to me. They ****
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Replies (0)EH
Esti H
1 reviews | Active since Jan 2020
16 Aug 2025, 21:51
Apex total ****!
Horrible. What a total ****. Still waiting on my refund. I was ****med through someone that worked under their name, we literally met the guy at a conference meeting where they did a presentation and he was the agent talking to us. Sivuyile is his name, he is also no longer responding. I paid him a total of R2000..... Sivuyile did have contact with other agents there so he was or is definitely connected and they are now denying it. I went to the police. They suggested we give some time for the company to investigate as this is what I was told but till this day nothing so I am now taking drastic measures. Sivuyile operates under Apex and the way Apex is handling this just shows they are in partnership with this **** so I will not just leave it. The police will prosede this week. R2000 to me and my family is A LOT of money and I won't just leave it. I have refrained now to contact the company as they are TOTALLY USELESS and keep giving me the same answers "we are investigating" "they not liable" this is total nonsense, my neighbor is a loyer and he has advised me also and told me they ARE INDEED liable . This Sivhu had taken copies of my ID and my husband's and my sons birth certificate..... I will not leave this I will fight this. I will coment on every platform! Do not fall for this! We supposedly had to go in to claim a voucher. That voucher is Gone, also used by Sivhu , not us! We have received nothing.
Helpful (0)
|Replies (0)EH
Esti H
1 reviews | Active since Jan 2020
16 Aug 2025, 21:51
Apex total ****!
Horrible. What a total ****. Still waiting on my refund. I was ****med through someone that worked under their name, we literally met the guy at a conference meeting where they did a presentation and he was the agent talking to us. Sivuyile is his name, he is also no longer responding. I paid him a total of R2000..... Sivuyile did have contact with other agents there so he was or is definitely connected and they are now denying it. I went to the police. They suggested we give some time for the company to investigate as this is what I was told but till this day nothing so I am now taking drastic measures. Sivuyile operates under Apex and the way Apex is handling this just shows they are in partnership with this **** so I will not just leave it. The police will prosede this week. R2000 to me and my family is A LOT of money and I won't just leave it. I have refrained now to contact the company as they are TOTALLY USELESS and keep giving me the same answers "we are investigating" "they not liable" this is total nonsense, my neighbor is a loyer and he has advised me also and told me they ARE INDEED liable . This Sivhu had taken copies of my ID and my husband's and my sons birth certificate..... I will not leave this I will fight this. I will coment on every platform! Do not fall for this! We supposedly had to go in to claim a voucher. That voucher is Gone, also used by Sivhu , not us! We have received nothing.
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Replies (0)EG
WP
Werna P
1 reviews | Active since Jan 2020
4 Aug 2025, 07:25
Furious
If there was a - 100 option for stars that is what i would give. False claims and empty promises to get you to buy into membership and then agent blocks you and office ignores every email I send. I hope I never have to hear that name again.
Helpful (0)
|Replies (0)WP
Werna P
1 reviews | Active since Jan 2020
4 Aug 2025, 07:25
Furious
If there was a - 100 option for stars that is what i would give. False claims and empty promises to get you to buy into membership and then agent blocks you and office ignores every email I send. I hope I never have to hear that name again.
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Replies (0)