AR
Appliance Repair Hannaford Drive Phoenix
Unclaimed Business
AR
Appliance Repair Hannaford Drive Phoenix
Unclaimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
Ranked In Electronics & Technology
#9NPS Score
0Unlikely
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Violet J
1 reviews | Active since Jan 2020
21 Oct 2022, 04:19
Dishonest lady Shantal and company..
This is a very dishonest company.. They took away my dishwasher for repairs..within a week said it’s repaired we pain them Over R2000 ..shortly after repairs same issue ..I called Mervin the guy who picked my dishwasher the first time around. He said to me the lady in charge Shantal is the person who is very dishonest with clients.. But this time my dishwasher was picked up and never returned..after over 20 calls I found out the address of their workshop and went over..only to get a lady come out and say Shantal is not here..in the mean time that was Shantal..I asked what time will she be back..no Answer.. I Left and called on numurious occasions only to get more lies..to date I never got my dishwasher..she Shantal is a dishonest person never came across a woman who Lies under her breath.. Do not ever support this company..Mervin the sales guy is under her control..very much afraid of her I believe she will fire him..so he has no say even tho he was the one who took my dishwasher from my home 2years ago ...totally disgusting company.. Do not support 👎🏾👎🏾👎🏾👎🏾😡😡😡😡
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Violet J
1 reviews | Active since Jan 2020
21 Oct 2022, 04:19
Dishonest lady Shantal and company..
This is a very dishonest company.. They took away my dishwasher for repairs..within a week said it’s repaired we pain them Over R2000 ..shortly after repairs same issue ..I called Mervin the guy who picked my dishwasher the first time around. He said to me the lady in charge Shantal is the person who is very dishonest with clients.. But this time my dishwasher was picked up and never returned..after over 20 calls I found out the address of their workshop and went over..only to get a lady come out and say Shantal is not here..in the mean time that was Shantal..I asked what time will she be back..no Answer.. I Left and called on numurious occasions only to get more lies..to date I never got my dishwasher..she Shantal is a dishonest person never came across a woman who Lies under her breath.. Do not ever support this company..Mervin the sales guy is under her control..very much afraid of her I believe she will fire him..so he has no say even tho he was the one who took my dishwasher from my home 2years ago ...totally disgusting company.. Do not support 👎🏾👎🏾👎🏾👎🏾😡😡😡😡
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Marinda D
1 reviews | Active since Jan 2020
2 Aug 2021, 02:41
EXTREMELY BAD WORKMANSHIP AND CLIENT SERVICE Do not use these people!
EXTREMELY BAD WORKMANSHIP AND CLIENT SERVICE Do not use these people! Numerous complaints of victims on internet and East Coast Radio!!!! Company Appliance Repairs Claudia Pillay from 140 Hannaford Drive, Mount Edgecombe/Phoenix. They are also know as Unique Appliance Repairs. While we are strong advocates for supporting small businesses I am very disappointed with the pathetic workmanship and client service I have received from them after the dishwasher they serviced and repaired and charged almost R2000 for gave the very same problem it initially had. I cleary asked them if it would be a good idea to repair the machine which had a water leak and Claudia assured me that it would be as they would service and the machine, replace the door seal and the water tank which apparently caused the leak. 2 Technicians by the names of Mervin and Paul took the machine away from my premises to do the repairs and returned it to me within a few days. Claudia then told me that I now have a 3 year guarantee on their workmanship and that my machine was still in a very good condition. I also gave them a broken tumble dryer and told them they could use it for parts. The dishwasher only worked for less than 3 months and then gave the same problem where it was leajing at the bottom. After numerous calls Caudia sent the techs out to check and they found a rusted hole in the bottom. I realized that they only put a piece of silver tape over that same rusted hole in the bottom of the machine, which came off and that's why it was leaking again. I doubt if they ever serviced the machine or replaced the door seal and water tank. I'm sure I was taken for a ride and paid almost R2000 for a piece of silver tape. She now has long stories of rust not being covered by the guarantee but why wasn't I informed of that in the first place but I was assured that it was worthwile paying R2000 for repairs and I was told that the machine is in very good condition and would last for a long time to come. Nothing was said about a rust hole which they repaired with tape only. NEVER EVER CAME ACROSS DISHONEST PEOPLE IN BUSINESS LIKE THEM. After I told her that I'm going to lodge a complaint on all platforms she promised that they would go to repair the hole but needless to say.... AN EMPTY PROMISE AGAIN AS THEY NEVER DID!!!! Research on google is showing numerous complaints of other victims. East Coast Radio has also reported about them! DO NOT SUPPORT THIS COMPANY....NEVER EVER CAME ACROSS DIS HONEST PEOPLE IN BUSINESS LIKE THEM...ITS A DISGRACE THAT THEY SHOULD BE IN BUSINESS.
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Marinda D
1 reviews | Active since Jan 2020
2 Aug 2021, 02:41
EXTREMELY BAD WORKMANSHIP AND CLIENT SERVICE Do not use these people!
EXTREMELY BAD WORKMANSHIP AND CLIENT SERVICE Do not use these people! Numerous complaints of victims on internet and East Coast Radio!!!! Company Appliance Repairs Claudia Pillay from 140 Hannaford Drive, Mount Edgecombe/Phoenix. They are also know as Unique Appliance Repairs. While we are strong advocates for supporting small businesses I am very disappointed with the pathetic workmanship and client service I have received from them after the dishwasher they serviced and repaired and charged almost R2000 for gave the very same problem it initially had. I cleary asked them if it would be a good idea to repair the machine which had a water leak and Claudia assured me that it would be as they would service and the machine, replace the door seal and the water tank which apparently caused the leak. 2 Technicians by the names of Mervin and Paul took the machine away from my premises to do the repairs and returned it to me within a few days. Claudia then told me that I now have a 3 year guarantee on their workmanship and that my machine was still in a very good condition. I also gave them a broken tumble dryer and told them they could use it for parts. The dishwasher only worked for less than 3 months and then gave the same problem where it was leajing at the bottom. After numerous calls Caudia sent the techs out to check and they found a rusted hole in the bottom. I realized that they only put a piece of silver tape over that same rusted hole in the bottom of the machine, which came off and that's why it was leaking again. I doubt if they ever serviced the machine or replaced the door seal and water tank. I'm sure I was taken for a ride and paid almost R2000 for a piece of silver tape. She now has long stories of rust not being covered by the guarantee but why wasn't I informed of that in the first place but I was assured that it was worthwile paying R2000 for repairs and I was told that the machine is in very good condition and would last for a long time to come. Nothing was said about a rust hole which they repaired with tape only. NEVER EVER CAME ACROSS DISHONEST PEOPLE IN BUSINESS LIKE THEM. After I told her that I'm going to lodge a complaint on all platforms she promised that they would go to repair the hole but needless to say.... AN EMPTY PROMISE AGAIN AS THEY NEVER DID!!!! Research on google is showing numerous complaints of other victims. East Coast Radio has also reported about them! DO NOT SUPPORT THIS COMPANY....NEVER EVER CAME ACROSS DIS HONEST PEOPLE IN BUSINESS LIKE THEM...ITS A DISGRACE THAT THEY SHOULD BE IN BUSINESS.
0
Replies (0)VJ
Violet J
1 reviews | Active since Jan 2020
15 Jul 2020, 19:15
DISHWASHER ..
THIS COMPANY IS A TOTAL RIPOFF... I HAVE READ THE OTHER REVIEW...HAD THE SAME EXPERIENCE WITH THEM. BEGINNING OF LAST YEAR...IS WHEN MERVIN PICKED MY DISHWASHER..I PAID R1750..TO HAVE A NEW MOTHER BOARD FITTED ON MY DISHWASHER.. IT WORKED FOR 2WASHES ONLY ..WITH SAME ISSUE...MEANING THEY NEVER REPAIRED THE DISHWASHER...NEVER PUT A NEW MOTHER BOARD.. AFTER MANY CALLS...I SPEAK TO A VERY RUDE LADY SHANTAL..I BELIEVE SHE IS IN CHARGE...SHE WOULD PROMISE TO SEND SOMEONE TO SORT MY DISHWASHER...BUT NEVER KEPT TO HER WORD. FINALLY I GOT HOLD OF MERVIN...WHO TOOK MT DISHWASHER TO THE WORKSHOP...I AM STILL AWAITING MY DISHWASHER...AFTER 5 MTS... DO NOT SUPPORT THIS COMPANY....NEVER EVER CAME ACROSS DIS HONEST PEOPLE IN BUSINESS LIKE THEM...ITS A DISGRACE THAT THEY SHOULD BE IN BUSINESS....THIEVES...DO NOT GET CAUGHT.
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Violet J
1 reviews | Active since Jan 2020
15 Jul 2020, 19:15
DISHWASHER ..
THIS COMPANY IS A TOTAL RIPOFF... I HAVE READ THE OTHER REVIEW...HAD THE SAME EXPERIENCE WITH THEM. BEGINNING OF LAST YEAR...IS WHEN MERVIN PICKED MY DISHWASHER..I PAID R1750..TO HAVE A NEW MOTHER BOARD FITTED ON MY DISHWASHER.. IT WORKED FOR 2WASHES ONLY ..WITH SAME ISSUE...MEANING THEY NEVER REPAIRED THE DISHWASHER...NEVER PUT A NEW MOTHER BOARD.. AFTER MANY CALLS...I SPEAK TO A VERY RUDE LADY SHANTAL..I BELIEVE SHE IS IN CHARGE...SHE WOULD PROMISE TO SEND SOMEONE TO SORT MY DISHWASHER...BUT NEVER KEPT TO HER WORD. FINALLY I GOT HOLD OF MERVIN...WHO TOOK MT DISHWASHER TO THE WORKSHOP...I AM STILL AWAITING MY DISHWASHER...AFTER 5 MTS... DO NOT SUPPORT THIS COMPANY....NEVER EVER CAME ACROSS DIS HONEST PEOPLE IN BUSINESS LIKE THEM...ITS A DISGRACE THAT THEY SHOULD BE IN BUSINESS....THIEVES...DO NOT GET CAUGHT.
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Rivani M
1 reviews | Active since Jan 2020
29 Jan 2020, 07:28
Applicance Repairs Hannaford Drive Mervyn Fraud
Contacted Mervyn from Appliance repair on Hannaford Road phoenix on mervynnaidoo354@gmail.com and 0658698018, to repair a door handle on our dish washer and repair a leaking aircon. On the first day Jay comes to our property and says the dishwasher needs a new motherboard which will cost R1400. Which we rejected as only the handle was broken. Within a few hours the motherboard price changed to R750. which we agreed on the condition that the give us back the motherboard that they have taken out. The aircon they stated required a service which they charged us R650 for. We agreed. the next day the air con is not working at all. A guy by the name of Melvyn drops of the dish washer and rushes of because he has a flat tyre and apparently the motherboard is in the other vehicle. The dishwasher door handle was not repaired. Upon numerous phone calls from Thursday we eventually email Mervyn on Monday. As both Jay and Melvyn started ignoring all calls. When we advise them that they have contacted fraud and we have phone call recordings, video evidence and watsapp message as proof, Jay denies even working for the company. Mervyn responds stating these guys no longer work for him and he was not even aware of the aircon service. He stated on email that he will sort the problem out personally in two weeks. We requested that he sorts the problem out the next day. Till today nobody has contacted us to rectify the problem. Upon research we have seen that many people have had problems with this same company. The have basically robbed us of R1580 including a call out fee, and now we have to pay someone else to correct the damages they have created. We have sent one voice recording to Mervyn and since then he has been avoiding us as well. Other numbers include 067 076 7361, and 0813739737. If they do not contact me and rectify problems we will use all evidence and press fraud charges.
Helpful (0)
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Rivani M
1 reviews | Active since Jan 2020
29 Jan 2020, 07:28
Applicance Repairs Hannaford Drive Mervyn Fraud
Contacted Mervyn from Appliance repair on Hannaford Road phoenix on mervynnaidoo354@gmail.com and 0658698018, to repair a door handle on our dish washer and repair a leaking aircon. On the first day Jay comes to our property and says the dishwasher needs a new motherboard which will cost R1400. Which we rejected as only the handle was broken. Within a few hours the motherboard price changed to R750. which we agreed on the condition that the give us back the motherboard that they have taken out. The aircon they stated required a service which they charged us R650 for. We agreed. the next day the air con is not working at all. A guy by the name of Melvyn drops of the dish washer and rushes of because he has a flat tyre and apparently the motherboard is in the other vehicle. The dishwasher door handle was not repaired. Upon numerous phone calls from Thursday we eventually email Mervyn on Monday. As both Jay and Melvyn started ignoring all calls. When we advise them that they have contacted fraud and we have phone call recordings, video evidence and watsapp message as proof, Jay denies even working for the company. Mervyn responds stating these guys no longer work for him and he was not even aware of the aircon service. He stated on email that he will sort the problem out personally in two weeks. We requested that he sorts the problem out the next day. Till today nobody has contacted us to rectify the problem. Upon research we have seen that many people have had problems with this same company. The have basically robbed us of R1580 including a call out fee, and now we have to pay someone else to correct the damages they have created. We have sent one voice recording to Mervyn and since then he has been avoiding us as well. Other numbers include 067 076 7361, and 0813739737. If they do not contact me and rectify problems we will use all evidence and press fraud charges.
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