

ARA Group
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2021
Gud day,i want to thank helo peter for this platform, Ara group has come forth,and they even changed me extra money they say is for calls and smses, which was me who would call them and email them without help,but ive got the settlement letter and im happy
1 reviews | Active since Nov 2021
Gud day,i want to thank helo peter for this platform, Ara group has come forth,and they even changed me extra money they say is for calls and smses, which was me who would call them and email them without help,but ive got the settlement letter and im happy
1 reviews | Active since Feb 2021
Utterly nonsense company with *********** staff!!! To have required docs or information, you need to at least make 3 to 4 calls and the last one being dropped on your ear. A better replacement company to reduce my nightmare!!!!!
1 reviews | Active since Feb 2021
Utterly nonsense company with *********** staff!!! To have required docs or information, you need to at least make 3 to 4 calls and the last one being dropped on your ear. A better replacement company to reduce my nightmare!!!!!
1 reviews | Active since Mar 2021
Im not sure why the staff of this company are so arrogant. Rcs handed me over and I made an arrangement to settle the account on the 10th March 2026. I have been waiting for the settlement letter with the banking details to make payment since Friday 6 March! According to Nasiphi and her Supervisor Amanda/Amanda the settlement letter was sent on Saturday. All im getting are smses stating I failed to pay and even those smses don't have banking details !! Nasiphi did NOT handle this well as im still waiting for the email with name details. Seems like this company does not wane money. My settlement offer has apparently since expired and I dnt qualify anymore. Please can these employees test their emails to see if they get delivered. My email address is *** incase I got it wrong coz thats what I suspect but the level of patience I received from the employees is pathetic.
1 reviews | Active since Mar 2021
Im not sure why the staff of this company are so arrogant. Rcs handed me over and I made an arrangement to settle the account on the 10th March 2026. I have been waiting for the settlement letter with the banking details to make payment since Friday 6 March! According to Nasiphi and her Supervisor Amanda/Amanda the settlement letter was sent on Saturday. All im getting are smses stating I failed to pay and even those smses don't have banking details !! Nasiphi did NOT handle this well as im still waiting for the email with name details. Seems like this company does not wane money. My settlement offer has apparently since expired and I dnt qualify anymore. Please can these employees test their emails to see if they get delivered. My email address is *** incase I got it wrong coz thats what I suspect but the level of patience I received from the employees is pathetic.
1 reviews | Active since Mar 2026
Absolutely pathetic service. I got handed over for recovery on my FNB credit card due to loss of income. We made payment arrangements and I stuck to the agreement and upheld my end and settled the outstanding ballance in November 2025. Since then I have been trying to get a letter confirming that I have done so with no results. Numerus emails sent with absolute silence from there end. I call them and get told that i will have the letter by 7pm the afternoon just to receive nothing from them. I can not do any aplication for credit and everything on my end is on hold because of this. My account is in a possitive at this stage yet im still charged interest on my own money. DO NOT go into a payment arrangement with these people. Shocking service for people that work in the legal space!
1 reviews | Active since Mar 2026
Absolutely pathetic service. I got handed over for recovery on my FNB credit card due to loss of income. We made payment arrangements and I stuck to the agreement and upheld my end and settled the outstanding ballance in November 2025. Since then I have been trying to get a letter confirming that I have done so with no results. Numerus emails sent with absolute silence from there end. I call them and get told that i will have the letter by 7pm the afternoon just to receive nothing from them. I can not do any aplication for credit and everything on my end is on hold because of this. My account is in a possitive at this stage yet im still charged interest on my own money. DO NOT go into a payment arrangement with these people. Shocking service for people that work in the legal space!
Hellopeter has tracked ARA Group across 78 reviews. ARA Group hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used ARA Group? Write a review to help others decide.