

ARA Group
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Gud day,i want to thank helo peter for this platform, Ara group has come forth,and they even changed me extra money they say is for calls and smses, which was me who would call them and email them without help,but ive got the settlement letter and im happy
1 reviews | Active since Jan 2020
Gud day,i want to thank helo peter for this platform, Ara group has come forth,and they even changed me extra money they say is for calls and smses, which was me who would call them and email them without help,but ive got the settlement letter and im happy
1 reviews | Active since Jan 2020
Gud day,I've been sending emails and calling the company, no one is answering, all I need is a settlement letter, cause I want to pay my account, they r busy harassing me ,their email is Info@aragroup.co.za
1 reviews | Active since Jan 2020
Utterly nonsense company with *********** staff!!! To have required docs or information, you need to at least make 3 to 4 calls and the last one being dropped on your ear. A better replacement company to reduce my nightmare!!!!!
1 reviews | Active since Jan 2020
Utterly nonsense company with *********** staff!!! To have required docs or information, you need to at least make 3 to 4 calls and the last one being dropped on your ear. A better replacement company to reduce my nightmare!!!!!
1 reviews | Active since Jan 2020
Im not sure why the staff of this company are so arrogant. Rcs handed me over and I made an arrangement to settle the account on the 10th March 2026. I have been waiting for the settlement letter with the banking details to make payment since Friday 6 March! According to Nasiphi and her Supervisor Amanda/Amanda the settlement letter was sent on Saturday. All im getting are smses stating I failed to pay and even those smses don't have banking details !! Nasiphi did NOT handle this well as im still waiting for the email with name details. Seems like this company does not wane money. My settlement offer has apparently since expired and I dnt qualify anymore. Please can these employees test their emails to see if they get delivered. My email address is antheaoneill2@gmail.com incase I got it wrong coz thats what I suspect but the level of patience I received from the employees is pathetic.
1 reviews | Active since Jan 2020
Im not sure why the staff of this company are so arrogant. Rcs handed me over and I made an arrangement to settle the account on the 10th March 2026. I have been waiting for the settlement letter with the banking details to make payment since Friday 6 March! According to Nasiphi and her Supervisor Amanda/Amanda the settlement letter was sent on Saturday. All im getting are smses stating I failed to pay and even those smses don't have banking details !! Nasiphi did NOT handle this well as im still waiting for the email with name details. Seems like this company does not wane money. My settlement offer has apparently since expired and I dnt qualify anymore. Please can these employees test their emails to see if they get delivered. My email address is antheaoneill2@gmail.com incase I got it wrong coz thats what I suspect but the level of patience I received from the employees is pathetic.
1 reviews | Active since Jan 2020
Absolutely pathetic service. I got handed over for recovery on my FNB credit card due to loss of income. We made payment arrangements and I stuck to the agreement and upheld my end and settled the outstanding ballance in November 2025. Since then I have been trying to get a letter confirming that I have done so with no results. Numerus emails sent with absolute silence from there end. I call them and get told that i will have the letter by 7pm the afternoon just to receive nothing from them. I can not do any aplication for credit and everything on my end is on hold because of this. My account is in a possitive at this stage yet im still charged interest on my own money. DO NOT go into a payment arrangement with these people. Shocking service for people that work in the legal space!
1 reviews | Active since Jan 2020
Absolutely pathetic service. I got handed over for recovery on my FNB credit card due to loss of income. We made payment arrangements and I stuck to the agreement and upheld my end and settled the outstanding ballance in November 2025. Since then I have been trying to get a letter confirming that I have done so with no results. Numerus emails sent with absolute silence from there end. I call them and get told that i will have the letter by 7pm the afternoon just to receive nothing from them. I can not do any aplication for credit and everything on my end is on hold because of this. My account is in a possitive at this stage yet im still charged interest on my own money. DO NOT go into a payment arrangement with these people. Shocking service for people that work in the legal space!
1 reviews | Active since Jan 2020
If I could give minus 5 starts I would. This company is unprofessional, rude and not helpful at all. Despite trying to make an arrangement that they refused, getting send back and forth between them and Makro - I managed to resolve the issue with Makro and pay the outstanding balance on this account. I get 25 missed calls from ARA on a daily basis and again tried to contact them to inform them that I made payment in full. 3 calls later which was transferred to 6 different agents and then dropped, I gave up - I made payment so I have nothing to hide from them! My next step is to report them to the Debt Collectors Ombud because they are extremely inefficient! How this company still exists is beyond me.
1 reviews | Active since Jan 2020
If I could give minus 5 starts I would. This company is unprofessional, rude and not helpful at all. Despite trying to make an arrangement that they refused, getting send back and forth between them and Makro - I managed to resolve the issue with Makro and pay the outstanding balance on this account. I get 25 missed calls from ARA on a daily basis and again tried to contact them to inform them that I made payment in full. 3 calls later which was transferred to 6 different agents and then dropped, I gave up - I made payment so I have nothing to hide from them! My next step is to report them to the Debt Collectors Ombud because they are extremely inefficient! How this company still exists is beyond me.
Hellopeter has tracked ARA Group across 78 reviews. ARA Group hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used ARA Group? Write a review to help others decide.