Anthea O

Active since Mar 2021

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Reviews

13 reviews

3 months ago

Unauthorized debit orders *****sters!!!

Please beware they registered a mandate on my capitec account which I declined !!!! I have absolutely NO dealings with this *****ulent company!!!

0 replies

MTN South Africa

4 months ago

MTN TOOK ROUTER BUT NOT CANCELLING

I made a big mistake taking a 5g home router from MTN. I was told its unlimited data and that I can use my 2 TV and cellphones. Only to find out I can only use 1 TV on the router and it has a limit of 100g. The router also overheats from day 1. And I was also sent from call centre to store to Rica the Sim when I received the router. MTN has no structure. There is a BIG DISCONNECT and it affects us as clients the most. Reason for my complaint is that I CANCELLED contract with mtn ,I was advised to call mtn and cancel, when I called in I was told to go to the store with the router and I went. I went to mtn beacon bay retail park east london store. They gave me a form to fill in and took the router. I was then told to by the store to call customer service again to "confirm cancellation" I did that and was told to go back to the store coz theres nothing on the system. Im so tired of this place. Currently they billing me for March and April bt I don't even have the router anymore. I just want to get out of this mess im in with mtn and for them to update my credit report. Please help me a nice guy names Caleb at mtn retention tried to assist me and opened a SR Service Request Number: ***. Please can someone sort this out for me as I have ZERO direction.MTN NEVEEAGAIN! My id number is *** 087

0 replies

Sanlam

5 months ago

Sanlam personal loans harassing me but i SETTLED ON THE 9 MARCH 2026

I've had a personal loan with sanlam that i was paying off for 24months. I settled the account on the 9 March 2026 with the FNB banking details they sent to me. Sanlam has been calling me since then and when I answer I speak to a robot. They send non payment smses non stop even though the account is settled. Please update your records as I even sent the proof of payment to *** on 17 March 2026 at 14:11. Please i DO NOT WANT sanlam to deduct on my next pay day for me to struggle again to get my refund. Please sort this out urgently and CANCEL the debit order also update credit report. Your urgent assistance will be appreciated.

2 replies

ARA Group

5 months ago

Still waiting for banking details and settlement letter wow!!!

Im not sure why the staff of this company are so arrogant. Rcs handed me over and I made an arrangement to settle the account on the 10th March 2026. I have been waiting for the settlement letter with the banking details to make payment since Friday 6 March! According to Nasiphi and her Supervisor Amanda/Amanda the settlement letter was sent on Saturday. All im getting are smses stating I failed to pay and even those smses don't have banking details !! Nasiphi did NOT handle this well as im still waiting for the email with name details. Seems like this company does not wane money. My settlement offer has apparently since expired and I dnt qualify anymore. Please can these employees test their emails to see if they get delivered. My email address is *** incase I got it wrong coz thats what I suspect but the level of patience I received from the employees is pathetic.

0 replies

RCS

5 months ago

Rcs cards settlement request not helpful

Hi im a sanlam money saver client. I have an outstanding balance that I would like to settle. I have been receiving calls from ARA debt management. The account was handed over. Im getting sms from RCS on a daily basis also. I would like to settle my sanlam money saver account and request a 50% discount. ARA debt management has been no help to me at all. I am still waiting for the settlement letter from them. Rcs please help me. I called the customer care bt never get transferred to a human. Help! I want to settle and my credit profile to be updated.

1 reply

PrimeLoans

8 months ago

Prime loans ****

Primes loans is fast with debi check and dont pay. Im going to the bank to cancel the debit check fast I hope they allow me. I think this is a ****.

0 replies

Vodacom

11 months ago

VODACOM PAY MY REFUND!!

Vodacom please pay my refund. My reference is EC-21MY-1VJGMG. Iv waited over 14 days. This company is useless. No proper processes in place. Employees in the refund department are so relaxed. No sense of urgency and very very poor customer service. Im so disappointed.

2 replies

Vodacom

11 months ago

URGENT REFUND REQUEST.

Vodacom owes me a refund. They double deducted from my account and said the money will be paid within 7-14 days. Im desperately needing the money and am not getting straight answers from vodacom. Iv submitted all the docs and today is day 16 since iv requested for the refund. Ref EC-21MY-1VJGMG. PLEASE SEND MY MONEY AS ANOTHER DEBIT ORDER WILL GO OFF ON THE 25TH ADDING TO WHAT YOU ALREADY OWE ME.

3 replies

Absa

18 months ago

Absa not updating credit profiles!

Absa. Please update my credit profile. I have paid up the vehicle 6 months ago and on my credit record the account is still 150+ days overdue and there's still an outstanding balance. I have sent emails numerous times. This account is affecting my livelihood and it's settled!!!

1 reply

Lewis Stores

19 months ago

Sick of LEWIS AND THEIR DESPERATE CONSULTANTS

This is my second review. I logged a complaint with lewis on the 16 jan 2025 via their customer care line and I wrote a BaD review on hello peter. Lewis management is so useless !! I explained to them that on the 15 jan 2025 someone from Lewis Oxford Street did an enquiry on My credit profile without my consent! I qualified on 31 Oct 2024 for R21000 and I wasn't interested in taking any furniture. Since then the sales guy I forgot his name but I will go there tomorrow has been sending my information almost every 2 weeks to see if I still have a good score so that he can get a sale! It's the 28 jan 2025 today and just yesterday another enquiry was made on my credit profile and this is decreasing my credit score drastically!!! LEWIS PLEASE STOP THIS NONSENSE YOU ARE RUINING MY PLANS I DONT NEED FURNITURE OR APPLICANCES. I WILL SUE AS I HAVE TO APPLY FOR MY CHILDS HIGH SCHOOL AND MY SCORE IS DROPPING COZ OF LEWIS' STUPID STAFF ! I AM TAKING THIS UP WITH THE NCR WOW WHAT THE HELL IS THIS. PLEASE ASK YVONNE RUITERS AT THE OXFORD STREET BRANCH WHO IS THE SALES GUY WHO ASSISTED ME. I KNOW YVONNE WE WORKED TOGETHER YEARS AGO BUT I CAN REMEMBER THE GUYS NAME. IM SO SO DISAPPOINTED. I HOPE THESE ENQUIRIES GET REMOVED FROM MY NAME

4 replies

Review Distribution

5 Star

0 (0%)

4 Star

0 (0%)

3 Star

1 (7.7%)

2 Star

3 (23.1%)

1 Star

9 (69.2%)

Anthea O

Reviews

Unauthorized debit orders *****sters!!!

MTN TOOK ROUTER BUT NOT CANCELLING

Sanlam personal loans harassing me but i SETTLED ON THE 9 MARCH 2026

Still waiting for banking details and settlement letter wow!!!

Rcs cards settlement request not helpful

Prime loans ****

VODACOM PAY MY REFUND!!

URGENT REFUND REQUEST.

Absa not updating credit profiles!

Sick of LEWIS AND THEIR DESPERATE CONSULTANTS

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