Unprofessional and unethical !

Unethical and unprofessional. After reviewing an assessment 4 times due to what seems to be an inexperienced assessor, Sean, their manager Gary seems to be just as behind by implying that work be done for free. Furthermore, they request a vehicle be delivered to a customer without a rear bumper corner and that the insurance will pay the client out the R700 odd rand. What kind of fly by night company would allow a vehicle to be delivered without a bumper corner to a customer????? Shocking and unacceptable!