A
ASCC
Unclaimed Business
A
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCG
Christo G
1 reviews | Active since Jan 2020
30 Jan 2025, 13:18
Great service from Lester at ASCC (car sales)
I bought a 2nd hand Kia Sportage from Lester at ASCC, he was very friendly and professional, I enquired thru cars.co.za and he returned a call very quickly. I was a bit surprised when their offices was in a business park and not a street address, but I actually liked it that way. All thru our dealings he was very friendly and helpful. After paying the amount owing for the car - as it was a cash deal - I saw a previous review where ASCC was only given a 1 star and issues was mentioned with service... I called Lester and he assured me that everything is above board and there will be no problems. My car was delivered a few days later as promised and I have not had any problems with the car itself. There was some problem getting the registration papers and I was getting very worried as it seems there is an issue that no one was telling me. Lester always answered when I called to hear what the progress is. Eventually the issue was sorted out and Lester even did the registration for me (free of charge because there was such a delay) and he also made me the number plates (free of charge) and delivered it to my home. After the whole process has been done I can recommend Lester at ASCC because he gave me service above and beyond (and sorted out the issues!) It has been about 1 month since I purchased my KIA Sportage and there has no issues with the car itself. Thank you Lester for your service and always answering when I called.
Helpful (0)
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Christo G
1 reviews | Active since Jan 2020
30 Jan 2025, 13:18
Great service from Lester at ASCC (car sales)
I bought a 2nd hand Kia Sportage from Lester at ASCC, he was very friendly and professional, I enquired thru cars.co.za and he returned a call very quickly. I was a bit surprised when their offices was in a business park and not a street address, but I actually liked it that way. All thru our dealings he was very friendly and helpful. After paying the amount owing for the car - as it was a cash deal - I saw a previous review where ASCC was only given a 1 star and issues was mentioned with service... I called Lester and he assured me that everything is above board and there will be no problems. My car was delivered a few days later as promised and I have not had any problems with the car itself. There was some problem getting the registration papers and I was getting very worried as it seems there is an issue that no one was telling me. Lester always answered when I called to hear what the progress is. Eventually the issue was sorted out and Lester even did the registration for me (free of charge because there was such a delay) and he also made me the number plates (free of charge) and delivered it to my home. After the whole process has been done I can recommend Lester at ASCC because he gave me service above and beyond (and sorted out the issues!) It has been about 1 month since I purchased my KIA Sportage and there has no issues with the car itself. Thank you Lester for your service and always answering when I called.
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Brett C
1 reviews | Active since Jan 2020
6 Aug 2024, 18:11
****mers
I paid R6500 for a high-pressure diesel pump which didn’t work.They took it back to repair said I can collect it again still didn’t work then told me to bring it back for a refund only to message me the next day saying they don’t give refunds. Now they stole R6500 for me and I don’t even have the pump. My recommendation is don’t buy anything from them as they have really bad business practice. Apparently it’s not the first time and I have heard of other people they did the same thing too. Have handed it over to my attorney in accordance to the customer protection act.
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Brett C
1 reviews | Active since Jan 2020
6 Aug 2024, 18:11
****mers
I paid R6500 for a high-pressure diesel pump which didn’t work.They took it back to repair said I can collect it again still didn’t work then told me to bring it back for a refund only to message me the next day saying they don’t give refunds. Now they stole R6500 for me and I don’t even have the pump. My recommendation is don’t buy anything from them as they have really bad business practice. Apparently it’s not the first time and I have heard of other people they did the same thing too. Have handed it over to my attorney in accordance to the customer protection act.
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MS
Marius S
1 reviews | Active since Jan 2020
6 Apr 2023, 04:31
Bad customer service by owner himself
This is the worse service i have ever had from a dealership. I bought a vehicle from Ashwin Sewpersad the owner of ASCC which had a problem with the gearbox. I phoned him in December 2022 to report the problem and he suggested that I should take it to a mechanic to have a look at it. After the mechanic had a look , he told me that the gearbox had too much as well as the wrong oil in it. I then phoned Mr.Ashwin Sewpersad how told me that I should get it fixed and he will refund me the expense. It is now April 2023 and despite asking again and again for my refund of R 6392.85, he ignores my whatsApp and emails. For someone selling hi-end vehicles this type of service is unacceptable. Attached is the whatsApp i have send him on 30 March 2023 without any response.
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Marius S
1 reviews | Active since Jan 2020
6 Apr 2023, 04:31
Bad customer service by owner himself
This is the worse service i have ever had from a dealership. I bought a vehicle from Ashwin Sewpersad the owner of ASCC which had a problem with the gearbox. I phoned him in December 2022 to report the problem and he suggested that I should take it to a mechanic to have a look at it. After the mechanic had a look , he told me that the gearbox had too much as well as the wrong oil in it. I then phoned Mr.Ashwin Sewpersad how told me that I should get it fixed and he will refund me the expense. It is now April 2023 and despite asking again and again for my refund of R 6392.85, he ignores my whatsApp and emails. For someone selling hi-end vehicles this type of service is unacceptable. Attached is the whatsApp i have send him on 30 March 2023 without any response.
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Replies (0)NK
Neil K
1 reviews | Active since Jan 2020
10 Mar 2023, 08:41
Mis-Led Business Transaction / Vehicle Purchase
I purchased a car based on offers of dekra reports and 6 month warranties. The owner, Ashwin, is a smooth salesman, I ignored requesting these docs up front. After taking ownership, the car turned out to be a lemon requiring significant repairs which after two weeks with ASCC and their suppliers, they failed to resolve many issues. A written offer of a full refund was later retracted. I hope my pain and learnings benefit those who read reviews thinking of doing business with ASCC Stellenbosch Technopark.
Helpful (0)
|Replies (0)NK
Neil K
1 reviews | Active since Jan 2020
10 Mar 2023, 08:41
Mis-Led Business Transaction / Vehicle Purchase
I purchased a car based on offers of dekra reports and 6 month warranties. The owner, Ashwin, is a smooth salesman, I ignored requesting these docs up front. After taking ownership, the car turned out to be a lemon requiring significant repairs which after two weeks with ASCC and their suppliers, they failed to resolve many issues. A written offer of a full refund was later retracted. I hope my pain and learnings benefit those who read reviews thinking of doing business with ASCC Stellenbosch Technopark.
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Replies (0)