How does Atomic Access compare to other Internet & Telecoms companies?

Atomic Access scores 4.9 out of 5 on Hellopeter's AI analysis of service quality in Internet & Telecoms, compared to the Internet & Telecoms industry average of 1.9. Their strongest theme is Customer Service (4.9); their weakest is Communication (4.8). The top AI-rated Internet & Telecoms business on Hellopeter is Atomic Access (4.9). How is the AI Score calculated? →

Is Atomic Access trustworthy?

Atomic Access has a TrustIndex of 10 out of 10 on Hellopeter, based on 65 reviews in the last 12 months. Hellopeter has tracked Atomic Access across 5 total reviews. How is the TrustIndex calculated? →

Atomic Access Reviews | 10 TrustIndex

Atomic Access Reviews | 10 TrustIndex | Hellopeter

Frequently Asked Questions About Atomic Access

What do customers say about Atomic Access?

Based on recent customer reviews, Atomic Access is described as the standout fibre ISP in South Africa, delivering exceptional support, rock-solid network performance, and seamless onboarding. Customers consistently praise the technically knowledgeable team, named founders and agents who go above and beyond, ultra-low latency, and proactive communication. Long-tenured clients and recent switchers alike report effortless experiences that surpass every other ISP they have used.

What is Atomic Access's biggest strength?

Atomic Access's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Support Quality. Customer Service & Support Quality (4.9). Customers repeatedly highlight named staff such as Nick, Bryan, Stewart, and Logan for genuine, technically expert support. Real humans answer the phone fast, handoffs are smooth, and resolutions happen on the first interaction without scripted call centre friction.

Recent reviews (65)

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Popular mentions

best ISP great support low latency reliable fibre fast speeds knowledgeable team zero downtime smooth onboarding upstream issues FNO delays

Anonymous

1 reviews | Active since Jan 2020

9 Oct 2023, 14:01

****med by Atomic Range Stores

Are they still in business or have we lost our money ?

Helpful (0)

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Anonymous

1 reviews | Active since Jan 2020

9 Oct 2023, 14:01

****med by Atomic Range Stores

Are they still in business or have we lost our money ?

Replies (0)

Anonymous

1 reviews | Active since Jan 2020

4 Oct 2023, 12:01

Order outstanding since March 2023 despite promises of credit

Your Atomic Range- online store account has been created! • Inbox L Atomic Range Online Store 06 Mar to me v Welcome to Atomic Range-on ine store Hi gerhard.geldenhuys, Thanks for creating an account on Atomic Range- online store. Your username is gerhard.geldenhuys. You can access your account area to view orders, change your password, and more at: https://atomicrange.co.za/account/ Your password has been automatically generated: c3tRF*X1KJHw We look forward to seeing you soon. Product Qua ntit Price У 1 Ecoflow River Pro Ext Battery Subtotal: Shipping: Payment method: Total: Note: R8,246.44 R8,246.44 Free Shipping Yoco - Debit and Credit Card R8,246.44 (includes R1,075.62 VAT) Please advise Billing address Gerhard Geldenhuys Private pensioner House 159 Mosselbay Lifestyle and Retirement Estate Dana Bay Western Cape 6510 +27 828804264 gerhardusgeldenhuys18@gmail.com

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Anonymous

1 reviews | Active since Jan 2020

4 Oct 2023, 12:01

Order outstanding since March 2023 despite promises of credit

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Anonymous

1 reviews | Active since Jan 2020

11 Jul 2023, 14:50

ARTOMIC RANGE NOT TRUSTWORTHY ONLINE STORE

I paid R4200.00 for an extra battery for an ecoflow inverter. I purchased it as it was recommended by ecoflow customer support claiming that Atomic Range was their re seller. I paid in February and received an order number. But subsequently customer support at Atomic Range doesn't respond to emails. The website cannot be accessed because it is not a secure site and the phone calls end immediately. Support at ecoflow customer services suggests that I report the matter to the police. They are based in China and can do nothing about it.

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Anonymous

1 reviews | Active since Jan 2020

11 Jul 2023, 14:50

ARTOMIC RANGE NOT TRUSTWORTHY ONLINE STORE

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Anonymous

1 reviews | Active since Jan 2020

18 Apr 2023, 09:58

Is Atomic range still trading

Is this entity still trading ? Can Hello Peter please establish if this business still trades. Have we lost our money ?

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Anonymous

1 reviews | Active since Jan 2020

18 Apr 2023, 09:58

Is Atomic range still trading

Is this entity still trading ? Can Hello Peter please establish if this business still trades. Have we lost our money ?

Replies (0)

Anonymous

1 reviews | Active since Jan 2020

14 Apr 2023, 07:37

No response from Aromic Range

Order paid for on the 6th March 2023. The order is for an Echo Flow spare battery. Getting no response. Live chat is not being attended to. No response on contact number . It would appear that the store has closed or has gone bankrupt.? Also would appear that we are over R8000 down the drain. Can somebody please advise.

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Anonymous

1 reviews | Active since Jan 2020

14 Apr 2023, 07:37

No response from Aromic Range

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Top Strengths:

Frequently Asked Questions About Atomic Access

What do customers say about Atomic Access?

What is Atomic Access's biggest strength?

Recent reviews (65)

****med by Atomic Range Stores

****med by Atomic Range Stores

Order outstanding since March 2023 despite promises of credit

Order outstanding since March 2023 despite promises of credit

ARTOMIC RANGE NOT TRUSTWORTHY ONLINE STORE

ARTOMIC RANGE NOT TRUSTWORTHY ONLINE STORE

Is Atomic range still trading

Is Atomic range still trading

No response from Aromic Range

No response from Aromic Range

How does Atomic Access compare to other Internet & Telecoms companies?

Is Atomic Access trustworthy?