1 reviews | Active since Member
I am frustrated with A&G. In November I reversed a debit oder as there was two debit orders from A&G. I knocked the nose of my Polo into a tow bar on the 3/12/2025. I called in to report the claim and was told I was not covered.
I would like following questions answered: When was my one policy split into two - without informing me and just actioned - causing confusion.
There is a grace period where you are still covered - I called in on the 04/12/2025 to lodge the claim and also to settle any outstanding fees as well and was informed by the team leader I am not covered but A&G gladly took the money for the rest of the month and for January 2026.
I expect the claim to be honoured as I did call in pay the outstanding balance before the grace period ended.
I so annoyed that I have moved my Short term insurance to another company,