DG
Deon G
Active since Jul 2011
37
Reviews
0
Industries
Reviews
37 reviews2 months ago
Discovery Insure
Brilliant Service from Portia. Knowledgeable, efficient and professional - please reward her. she is a true brand ambassador! One thing though - can Discovery please answer queries on IG? actually all social platforms?
53 replies
3 months ago
Please call member
I have contacted the medical aid three times for a call back and each time the call centre agent says to my mother please email us. She is a 75 year old woman with no access to email. She needs someone from the spinal and orthopaedic department to call her soonest. Her name is Ruth Groenewald and her contact number is 073 007 0640 Please!
56 replies
3 months ago
A&G honour my claim:
I am frustrated with A&G. In November I reversed a debit oder as there was two debit orders from A&G. I knocked the nose of my Polo into a tow bar on the 3/12/2025. I called in to report the claim and was told I was not covered. I would like following questions answered: When was my one policy split into two - without informing me and just actioned - causing confusion. There is a grace period where you are still covered - I called in on the 04/12/2025 to lodge the claim and also to settle any outstanding fees as well and was informed by the team leader I am not covered but A&G gladly took the money for the rest of the month and for January 2026. I expect the claim to be honoured as I did call in pay the outstanding balance before the grace period ended. I so annoyed that I have moved my Short term insurance to another company,
0 replies
9 months ago
Please resolve with SARS
I am attempting to file my tax return and I am unable to due to an incorrect directive filed /app**** for by Momentum. Please can Momentum apply for a new directive from SARS as instructed by the SARS call centre agent so that I can complete my filing. This must be concluded by this week ending the 1st of August. My ID number is 750518 5020 089 and my contact number is 079 246 0936 I have spent in total 4 hours on the phone with SARS to resolve this. Thank you
53 replies
18 months ago
Disgusting Service
If I could give Fedhealth a negative score I would. I called into the call centre and tried to explain to the call centre agent that I am calling on behalf of my mother who is a pensioner. She is not pc savvy and has a basic cellphone… Fedhealth has also changed their FB messaging platform with an absolutely useless bot. The call centre agent was rude and it was like she 2as doing us a favour… I hate to break to you Fedhealth your benefits are ****e and the attitude of some of your call centre agents is shocking… can someone please call my mother on 073 007 0640 to discuss her remaining benefits
53 replies
21 months ago
Too many options on Facebook messenger now
I always use Facebook messenger to contact the call centre- straightforward. Now there is a whole lot of options except contact t the call centre… not user friendly. Can someone please call my mom a Fedhealth member and pensioner) on 073 007 0640 to resolve a query…
116 replies
22 months ago
Ex Gratia Declined
If i could Fedhealth a negative score I would. My mother has been a member of Fedhealth Medical Aid for the past 25 years without any major medical incidents. In. 2023 she needed 2 back operations and is now sitting with an approx bill of R60 000 that she needs to pay the hospital as Fedhealth refuses to pay for these expenses. She app**** for an ex gratia and was denied. Now as a loyal member I disgusted that the ex gratia was declined. Please as a matter of urgency can the ex gratia application be reviewed. The details are are as follows: Her membership number is 802 00 111 094 EX Gratia # is as follows: 130 624 Q7FBKJ Her contact number is 073 007 0640 WE expect a favourable response re the ex gratia outcome
318 replies
25 months ago
No response from momentum re RAs
I want to combine my Momentum RA with my Old Mutual RA. I am still waiting for Momentum to tell me the value of the RAs and the process for combining them. I want nothing more than Momentum to release the funds into my Old Mutual RA soonest
0 replies
25 months ago
Fedhealth is a disgusting medical aid
If I could give Fedhealth a zero or negative rating I would! My mother is a pensioner who went for an operation. Fedhealth refused to pay R40 000 after the operation.considering that my mother is a pensioner - where is she supposed to get these funds. She app**** for an Ex Gratia and was declined. Each year the fees increase and the benefits become less. Fedhealth is a disgusting medical aid
0 replies
38 months ago
No feedback or traction re two claims
I had an accident on 23/02 to date the two claims I have lodged no feedback.I have called in and all I am getting is the message desk.I am running out of time with the rental car period and expect that the rental period be extended until my car is repaired. Momentum is so quick to deduct their debit orders but no customer service
53 replies
Review Distribution
5 Star
1 (2.7027027027027026%)
4 Star
0 (0%)
3 Star
1 (2.7027027027027026%)
2 Star
23 (62.16216216216216%)
1 Star
12 (32.432432432432435%)