Auto & General
4.2|26,241 reviews
LM
Lindokuhle M
1 reviews | Active since Member
06 May 2026, 12:21
Very poor service
The worst insurance company,they took my car and I could not submit a claim, the call centre agents are useless they tell you lies and you wait their empty promises, useless company to have your things for insurance and no one will help
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Replies (1)Auto & General's replyOfficial
06 May 2026, 12:30Hi Lindokuhle,
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the frustration you’ve faced with your claim and the service you received from our call centre. Your feedback is important, and I understand how upsetting this situation must be.
We will escalate your matter to our team, they will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the frustration you’ve faced with your claim and the service you received from our call centre. Your feedback is important, and I understand how upsetting this situation must be.
We will escalate your matter to our team, they will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply06 May 2026, 12:30
Official
Hi Lindokuhle,
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the frustration you’ve faced with your claim and the service you received from our call centre. Your feedback is important, and I understand how upsetting this situation must be.
We will escalate your matter to our team, they will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Thank you for reaching out and sharing your experience. We are truly sorry to hear about the frustration you’ve faced with your claim and the service you received from our call centre. Your feedback is important, and I understand how upsetting this situation must be.
We will escalate your matter to our team, they will be in touch with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Best regards,