Based on recent customer reviews, Autogate delivers an overwhelmingly positive customer experience, with nearly every reviewer awarding 5 stars. Customers consistently praise the speed of response, after-hours availability, and the professionalism of named technicians. Communication via WhatsApp and phone is frequently highlighted as seamless, and staff members such as Kobus, Moses, and Benjamin are regularly commended by name for exceptional service.
Top Strengths:
- •Customer Service & Communication: Customers consistently report immediate WhatsApp and phone responses, proactive updates throughout the repair process, and after-hours availability that exceeds expectations.
TrustIndex
0.0
Score
Ranking
#129
in Electronics & Technology
NPS Score
76
Recommended: Very Likely
May '25 - Apr '26
Recent reviews (50)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Had brilliant service from Autogate
Had brilliant service from Autogate. We had been having problems with our 1 garage door motor whereby the garage door would randomly open of its own accord. I enquired of their services on a Wednesday and new motors were installed the next day. Quick. Reliable. And efficient. Judi was amazing. Communication between myself and her was ongoing during the process. Definitely recommend them.
1 reviews | Active since Jan 2020
Had brilliant service from Autogate
Had brilliant service from Autogate. We had been having problems with our 1 garage door motor whereby the garage door would randomly open of its own accord. I enquired of their services on a Wednesday and new motors were installed the next day. Quick. Reliable. And efficient. Judi was amazing. Communication between myself and her was ongoing during the process. Definitely recommend them.
1 reviews | Active since Jan 2020
Autogate ⭐⭐⭐⭐⭐ Wow....
Autogate ⭐⭐⭐⭐⭐ Wow.....what fantastic service. Our garage door got stuck on Sunday due to a snapped cable, and it was unable to be opened in any way. Went randomly looking at websites and happened across Autogate. They had a watsapp message system, which I rolled my eyes at but gave it a go. To my amazement, I received a response immediately. They were totally happy to send a technician then and there. We realised that we weren't going to use the car that day and made an arrangement for first thing Monday morning. Sure thing. Monday morning, a technician arrived recabled the door, and we were back on the road. They also kept in touch with me right through the process. Great service all the way. If you need emergency garage door help, you know where to go. Autogate.👏
1 reviews | Active since Jan 2020
Autogate ⭐⭐⭐⭐⭐ Wow....
Autogate ⭐⭐⭐⭐⭐ Wow.....what fantastic service. Our garage door got stuck on Sunday due to a snapped cable, and it was unable to be opened in any way. Went randomly looking at websites and happened across Autogate. They had a watsapp message system, which I rolled my eyes at but gave it a go. To my amazement, I received a response immediately. They were totally happy to send a technician then and there. We realised that we weren't going to use the car that day and made an arrangement for first thing Monday morning. Sure thing. Monday morning, a technician arrived recabled the door, and we were back on the road. They also kept in touch with me right through the process. Great service all the way. If you need emergency garage door help, you know where to go. Autogate.👏
1 reviews | Active since Jan 2020
I am very impressed by quality of service given to me by Autogate Cape
I am very impressed by quality of service given to me by Autogate Cape. Kobus was very helpful in ascertaining exactly what I needed for installing a keypad remote outside garage and a manual press button opener in the garage. Judi followed up with pertinent questions to add a rain cover and also for electrical installation, not battery operated. Moses, the technician was friendly, very professional and helpful. He did an awesome job, making everything very neat and tidy. I would certainly highly recommend this company. Communication with them was very easy too. The work was done the very next day. Thanks guys, a very happy customer.
1 reviews | Active since Jan 2020
I am very impressed by quality of service given to me by Autogate Cape
I am very impressed by quality of service given to me by Autogate Cape. Kobus was very helpful in ascertaining exactly what I needed for installing a keypad remote outside garage and a manual press button opener in the garage. Judi followed up with pertinent questions to add a rain cover and also for electrical installation, not battery operated. Moses, the technician was friendly, very professional and helpful. He did an awesome job, making everything very neat and tidy. I would certainly highly recommend this company. Communication with them was very easy too. The work was done the very next day. Thanks guys, a very happy customer.
1 reviews | Active since Jan 2020
Loved the service from Kobus and Benjamin the response was quick and took them 1 day to install the motor gate
Loved the service from Kobus and Benjamin the response was quick and took them 1 day to install the motor gate. Happy customer.
1 reviews | Active since Jan 2020
Loved the service from Kobus and Benjamin the response was quick and took them 1 day to install the motor gate
Loved the service from Kobus and Benjamin the response was quick and took them 1 day to install the motor gate. Happy customer.
1 reviews | Active since Jan 2020
AutoGate delivers ou...
AutoGate delivers outstanding professional service; Kobus and Nigel go extra-mile.
1 reviews | Active since Jan 2020
AutoGate delivers ou...
AutoGate delivers outstanding professional service; Kobus and Nigel go extra-mile.