A
Autologic
Unclaimed Business
A
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSB
Sonja B
1 reviews | Active since Jan 2020
10 Jan 2023, 09:47
Autologic = Bad service
I bought a car about a year ago, after collecting the car I realized a few problems with the car. I contacted Autologic with a list of mechanical, electrical, cosmetic and licence problems. I live in approximately 45km and work approximately 70km from Port Elizabeth making taking the car to them a little difficult. I had to take the car to Autologic and had to make other arrangement to work. After collecting the car I realized not all electrical problems has been corrected. I contacted Autologic and they instructed that I have to bring the car back in, after it was fault on their side that not all electrical problems has been corrected. The problem has still not being corrected after I brought that under their attention again. Later I realized that the licence was 6 months behind, when querying about the licence they informed me that I said I would collect it that is was an error on my side. After sending them correspondence that the car was in their possession when I queried the licence that needed to be reviewed. They then informed me that the licence will be at the office when I am ready to collect, I informed them that this will not be possible and that they must make arrangements to get the licence to my place of residence. This was the one nice thing they have done after telling me that it was my responsibility. The mechanical has either not been fixed at all or not fixed correctly. After 8 000km the mechanical problem is back. I had the car for 1 1/2 months and the car started to idle harder than usual. I then took the care too a exhaust repair shop who quoted me R3850.00 to replace the exhaust box the other shop quoted me R4500.00. The guy at the repair shop informed me that the hole in the exhaust box was almost the size of a small side plate. When requesting to speak to the owner of Autologic, my request is being ignored. Whilst writing this review I Googled Autologic and not to my surprise there was similar not so good reviews.
Helpful (0)
|Replies (0)SB
Sonja B
1 reviews | Active since Jan 2020
10 Jan 2023, 09:47
Autologic = Bad service
I bought a car about a year ago, after collecting the car I realized a few problems with the car. I contacted Autologic with a list of mechanical, electrical, cosmetic and licence problems. I live in approximately 45km and work approximately 70km from Port Elizabeth making taking the car to them a little difficult. I had to take the car to Autologic and had to make other arrangement to work. After collecting the car I realized not all electrical problems has been corrected. I contacted Autologic and they instructed that I have to bring the car back in, after it was fault on their side that not all electrical problems has been corrected. The problem has still not being corrected after I brought that under their attention again. Later I realized that the licence was 6 months behind, when querying about the licence they informed me that I said I would collect it that is was an error on my side. After sending them correspondence that the car was in their possession when I queried the licence that needed to be reviewed. They then informed me that the licence will be at the office when I am ready to collect, I informed them that this will not be possible and that they must make arrangements to get the licence to my place of residence. This was the one nice thing they have done after telling me that it was my responsibility. The mechanical has either not been fixed at all or not fixed correctly. After 8 000km the mechanical problem is back. I had the car for 1 1/2 months and the car started to idle harder than usual. I then took the care too a exhaust repair shop who quoted me R3850.00 to replace the exhaust box the other shop quoted me R4500.00. The guy at the repair shop informed me that the hole in the exhaust box was almost the size of a small side plate. When requesting to speak to the owner of Autologic, my request is being ignored. Whilst writing this review I Googled Autologic and not to my surprise there was similar not so good reviews.
0
Replies (0)JN
Jackie N
1 reviews | Active since Jan 2020
2 Sept 2015, 10:20
What could have been a disaster ended on a good no
I bought my car at Autologic 2 years ago and being a single mom never ever expected to have to double check the spare and tools and jack, etc. Well after travelling to Cape Town and to Elliot I arrived safe at all times. Last weekend I experienced a disaster and had a flat tyre, only to discover for the first time that I had a broken jack in my boot, a spare wheel for a VW, bearing in mind I purchased a TATA from Autologic. Having to replace these, I was angry and frustrated and emailed the manager, Charl from Autologic, who apologised and promised to pay for the rim I had bought and for the tool. So I will be taking the spare (wrong on) to Autologic and Charl has promised to reimburse me for the rim and tool costs. Thanks a mil Charl. That is great service.
Helpful (0)
|Replies (0)JN
Jackie N
1 reviews | Active since Jan 2020
2 Sept 2015, 10:20
What could have been a disaster ended on a good no
I bought my car at Autologic 2 years ago and being a single mom never ever expected to have to double check the spare and tools and jack, etc. Well after travelling to Cape Town and to Elliot I arrived safe at all times. Last weekend I experienced a disaster and had a flat tyre, only to discover for the first time that I had a broken jack in my boot, a spare wheel for a VW, bearing in mind I purchased a TATA from Autologic. Having to replace these, I was angry and frustrated and emailed the manager, Charl from Autologic, who apologised and promised to pay for the rim I had bought and for the tool. So I will be taking the spare (wrong on) to Autologic and Charl has promised to reimburse me for the rim and tool costs. Thanks a mil Charl. That is great service.
0
Replies (0)