Autosure and Genric insurance

Purchasing a second-hand vehicle and signing an insurance contract with Genric Insurance company and Autosure is nothing other than an ******ion **** mandated by South African law. On my recently purchased vehicle, I had a "covered" part repaired at an "approved dealership", on the vehicle that is supposedly "covered" by these companies. I received a huge middle-finger, covered in insurance jargon, as their collective response. Don't even bother to contact them or deal with them, EVER.