BT
B2E Technologies
Unclaimed Business
BT
B2E Technologies
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJT
Jane T
1 reviews | Active since Jan 2020
19 Nov 2022, 20:32
More than the very BEST!
B2E Technologies (Pty) Ltd (Active Fibre) I've been with Active Fibre for a year now and they have always been easy to contact and friendly with their services. I made a mistake and instead of signing a debit order I put my payment on a repeat payment on my bank account. It expired and I did not notice the e-mails and sms's from Active Fibre. After 2 months not paying, they cut my internet... I was in a fit of rage, not knowing it was all my own fault... EMBARRISING! but the poor technical guy that helped me stayed calm and continue to assist me. Even though I kept fighting with him. I found out I had no internet at about 20h00 on a Friday evening...it was late. I don't think there is any other company that would have helped me at this time of night and after me fighting with them, but Active Viber Technical Guy gave me time to make the payment and ensured that I was turned back on, before he finished his shift. It didn't take long. I paid. He phoned me back, verified the payment and turned me back on, almost immediately. I am beyond impressed and incredible thankful. I cannot go without my Wi-Fi, my TV and my cellphone depends on it.
Helpful (0)
|Replies (0)JT
Jane T
1 reviews | Active since Jan 2020
19 Nov 2022, 20:32
More than the very BEST!
B2E Technologies (Pty) Ltd (Active Fibre) I've been with Active Fibre for a year now and they have always been easy to contact and friendly with their services. I made a mistake and instead of signing a debit order I put my payment on a repeat payment on my bank account. It expired and I did not notice the e-mails and sms's from Active Fibre. After 2 months not paying, they cut my internet... I was in a fit of rage, not knowing it was all my own fault... EMBARRISING! but the poor technical guy that helped me stayed calm and continue to assist me. Even though I kept fighting with him. I found out I had no internet at about 20h00 on a Friday evening...it was late. I don't think there is any other company that would have helped me at this time of night and after me fighting with them, but Active Viber Technical Guy gave me time to make the payment and ensured that I was turned back on, before he finished his shift. It didn't take long. I paid. He phoned me back, verified the payment and turned me back on, almost immediately. I am beyond impressed and incredible thankful. I cannot go without my Wi-Fi, my TV and my cellphone depends on it.
0
Replies (0)kM
kabeer M
1 reviews | Active since Jan 2020
25 Feb 2021, 09:12
Best service from B2E technologies and Thato.
I would like to take this time to give compliments to B2E active fiber, I am not a customer of theirs, however, the assistance they gave me is incomparable. I recently moved into a new home, which already had a fiber line installed, the pervious owner had not canceled the line, so the line was block and the useless ISP Mweb I have couldn't even advise me what needs to be done, till Vumatel told me, I contacted B2E and the then unblock the line the same day, the next morning I contacted them again and they gave me confirmation of the line being cleared, I was not their customer, however they knew that was happening the moment I mentioned my name. Mweb is unfortunately my ISP the worst most pathetic service ever, they are miles away from B2E, Mweb took weeks to get my fiber up and running, after calling numerous times, emails never get a response, and gents never know what on earth is going on. Thato Mahlangu-Mbambo from B2E is very efficient, friendly and extremely helpful, I will advise any one to give B2E a call and see what service really is, ask to speak with Thato and see how fast you can get fiber sorted.
Helpful (0)
|Replies (0)kM
kabeer M
1 reviews | Active since Jan 2020
25 Feb 2021, 09:12
Best service from B2E technologies and Thato.
I would like to take this time to give compliments to B2E active fiber, I am not a customer of theirs, however, the assistance they gave me is incomparable. I recently moved into a new home, which already had a fiber line installed, the pervious owner had not canceled the line, so the line was block and the useless ISP Mweb I have couldn't even advise me what needs to be done, till Vumatel told me, I contacted B2E and the then unblock the line the same day, the next morning I contacted them again and they gave me confirmation of the line being cleared, I was not their customer, however they knew that was happening the moment I mentioned my name. Mweb is unfortunately my ISP the worst most pathetic service ever, they are miles away from B2E, Mweb took weeks to get my fiber up and running, after calling numerous times, emails never get a response, and gents never know what on earth is going on. Thato Mahlangu-Mbambo from B2E is very efficient, friendly and extremely helpful, I will advise any one to give B2E a call and see what service really is, ask to speak with Thato and see how fast you can get fiber sorted.
0
Replies (0)YB
Yolandi B
1 reviews | Active since Jan 2020
13 Aug 2020, 08:39
Great Service
I had upgraded my fibre line beginning of August but saw no difference in the speed. I then logged a ticket on their website. A young gentleman Jerome Veeras assisted me in upgrading the line, he was constantly keeping me in the loop with the progress and I appreciated his patience when I had to reset things my side. Thank you Jerome for going above and beyond and ensuring my line was as fast as possible :)
Helpful (0)
|Replies (0)YB
Yolandi B
1 reviews | Active since Jan 2020
13 Aug 2020, 08:39
Great Service
I had upgraded my fibre line beginning of August but saw no difference in the speed. I then logged a ticket on their website. A young gentleman Jerome Veeras assisted me in upgrading the line, he was constantly keeping me in the loop with the progress and I appreciated his patience when I had to reset things my side. Thank you Jerome for going above and beyond and ensuring my line was as fast as possible :)
0
Replies (0)