BS
Babyhood SA
Unclaimed Business
BS
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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MOHAMMAD O
1 reviews | Active since Jan 2020
24 Jul 2024, 17:09
BabyHood SA
Very bad customer service, sent my chair in for making a noise they sent it back saying there's no issues. Sent them many records of the noise still they did not come and fix it. Used the excuse that warranty is over but from before the warranty was over I had been complaining.
Helpful (0)
|Replies (0)MO
MOHAMMAD O
1 reviews | Active since Jan 2020
24 Jul 2024, 17:09
BabyHood SA
Very bad customer service, sent my chair in for making a noise they sent it back saying there's no issues. Sent them many records of the noise still they did not come and fix it. Used the excuse that warranty is over but from before the warranty was over I had been complaining.
0
Replies (0)MO
MOHAMMAD O
1 reviews | Active since Jan 2020
12 Mar 2022, 14:11
Squeaking chair
Pathetic service from babyhood SA I bought this glider chair in 2020 few months later the chair started squeaking I complained so it was collected by babyhood SA, few later it was returned with no a note saying no fault found. I was unable to use it as I had moved to kzn but the chair was still in my house in gp. When I got back to gp we used the chair and we had the exact same problem during that time I complained to babyhood SA and there after moved to kzn and took the chair with me. Babyhood SA responds to me and says I DAMAGED THE CHAIR DURING transit and unfortunately they will not replace it, I eventually spoke to the manager and he send me a bar to replace which I was replaced and unfortunately to no avail as I have the same problem. This chair is designed to rock a child so if it is squeaking how will be good for the parent or trying to calm a child off to sleep? We are now in 2022 and still no replacement and still sitting with a squeaking chair.
Helpful (0)
|Replies (0)MO
MOHAMMAD O
1 reviews | Active since Jan 2020
12 Mar 2022, 14:11
Squeaking chair
Pathetic service from babyhood SA I bought this glider chair in 2020 few months later the chair started squeaking I complained so it was collected by babyhood SA, few later it was returned with no a note saying no fault found. I was unable to use it as I had moved to kzn but the chair was still in my house in gp. When I got back to gp we used the chair and we had the exact same problem during that time I complained to babyhood SA and there after moved to kzn and took the chair with me. Babyhood SA responds to me and says I DAMAGED THE CHAIR DURING transit and unfortunately they will not replace it, I eventually spoke to the manager and he send me a bar to replace which I was replaced and unfortunately to no avail as I have the same problem. This chair is designed to rock a child so if it is squeaking how will be good for the parent or trying to calm a child off to sleep? We are now in 2022 and still no replacement and still sitting with a squeaking chair.
0
Replies (0)MT
Melita-Violet Tlou
1 reviews | Active since Jan 2020
1 Sept 2021, 16:32
Terrible customer services and bad product fabric quality
Very unimpressed with the after-sales services from Babyhood consultant. I purchased a glider from them but the fabric is peeling and I have been trying to get information about how they can assist and the consultant was everything but useful after ignoring my requests on their business whatsapp. I’m very unimpressed with the service and can not recommend their PU gliders that are’nt cheap by the way.
Helpful (0)
|Replies (0)MT
Melita-Violet Tlou
1 reviews | Active since Jan 2020
1 Sept 2021, 16:32
Terrible customer services and bad product fabric quality
Very unimpressed with the after-sales services from Babyhood consultant. I purchased a glider from them but the fabric is peeling and I have been trying to get information about how they can assist and the consultant was everything but useful after ignoring my requests on their business whatsapp. I’m very unimpressed with the service and can not recommend their PU gliders that are’nt cheap by the way.
0
Replies (0)