Bad experience
Unclaimed Business
|1.4|8 Reviews (last 12 months)|This business does not respond to reviews
Bad experience
Unclaimed Business
|1.4
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-67Unlikely
NPS Score
-67
Recommended: Unlikely
Review Distribution
1.4|8 Reviews
Apr '26 - Aug '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
BP
BASETSANA P
1 reviews | Active since Feb 2023
26 May 2026, 12:02
The worst
Disappointment, no respect of clients. They even our cards with no reason
Helpful (0)
|Replies (0)BP
BASETSANA P
1 reviews | Active since Feb 2023
26 May 2026, 12:02
The worst
Disappointment, no respect of clients. They even our cards with no reason
0
Replies (0)P
P
PhathiswaQimngqoshe
1 reviews | Active since Jun 2025
11 May 2026, 19:32
Hi everyone
Hi everyone.i am a new member at PMD. I am happy to be their client. It's so easy to communicate with them. I recommend them even to my friends and family.keep it Up PMD!
Helpful (0)
|Replies (0)P
PhathiswaQimngqoshe
1 reviews | Active since Jun 2025
11 May 2026, 19:32
Hi everyone
Hi everyone.i am a new member at PMD. I am happy to be their client. It's so easy to communicate with them. I recommend them even to my friends and family.keep it Up PMD!
0
Replies (0)mM
monde M
1 reviews | Active since Dec 2019
4 May 2026, 16:42
I would like to send a HUGE thank you to Athabile Z who was able to help me today after I have been chatting with the agents and the senior for the past few days and they were unable to help me and their service was very bad
I would like to send a HUGE thank you to Athabile Z who was able to help me today after I have been chatting with the agents and the senior for the past few days and they were unable to help me and their service was very bad. But Athabile Z managed to assist me in just a few hours and she was so patient with me. Well done Athabile Z and I wish WebAfrica notice your potential and you should get a raise and promotion you are very good with your client🙏🏾🙏🏾🙏🏾❤️❤️❤️ because of you I'm back online and able to catch up with my emails.
Helpful (0)
|Replies (0)mM
monde M
1 reviews | Active since Dec 2019
4 May 2026, 16:42
I would like to send a HUGE thank you to Athabile Z who was able to help me today after I have been chatting with the agents and the senior for the past few days and they were unable to help me and their service was very bad
I would like to send a HUGE thank you to Athabile Z who was able to help me today after I have been chatting with the agents and the senior for the past few days and they were unable to help me and their service was very bad. But Athabile Z managed to assist me in just a few hours and she was so patient with me. Well done Athabile Z and I wish WebAfrica notice your potential and you should get a raise and promotion you are very good with your client🙏🏾🙏🏾🙏🏾❤️❤️❤️ because of you I'm back online and able to catch up with my emails.
0
Replies (0)A
L
Lee
1 reviews | Active since Apr 2025
17 Apr 2026, 08:57
Very Bad
Dear Cartrack, I am extremely dissatisfied with the level of service I have been receiving. This has been an ongoing issue, and I can confidently say it is the worst service experience I have had. The problems extend not only to your support but also to the app and camera system, which are unreliable and often not functioning as expected. I recently sold two vehicles and purchased two new ones. I requested, already last week, that the devices be deinstalled and reinstalled. Despite being promised that the necessary forms would be sent to me, I never received them. This forced me to travel to your Rustenburg office at my own expense, where a staff member assisted us in completing the forms. Even then, head office only contacted us on Monday after we had already requested urgent assistance. On Thursday, a technician contacted me to arrange the deinstallation. We provided all the required information, including the vehicle location and contact details. However, during the deinstallation process, I continued to receive unnecessary calls—even while the battery was disconnected and the technician was clearly busy on-site. This lack of coordination is unacceptable. Today, the installation was scheduled, yet again the technician was not given the correct information. This raises a serious concern: why are we required to complete detailed documentation if the information is not being used? Furthermore, the camera system is highly unreliable. It is often inaccessible, and when it does work, there is no audio unless you speak directly into it, which defeats the purpose. I am paying for a service that consistently fails to deliver. I would like to know the process for cancelling this service with immediate effect. This is not my first complaint, and I no longer have confidence in your ability to provide an acceptable level of service. Kind regards,
Helpful (0)
|Replies (0)L
Lee
1 reviews | Active since Apr 2025
17 Apr 2026, 08:57
Very Bad
Dear Cartrack, I am extremely dissatisfied with the level of service I have been receiving. This has been an ongoing issue, and I can confidently say it is the worst service experience I have had. The problems extend not only to your support but also to the app and camera system, which are unreliable and often not functioning as expected. I recently sold two vehicles and purchased two new ones. I requested, already last week, that the devices be deinstalled and reinstalled. Despite being promised that the necessary forms would be sent to me, I never received them. This forced me to travel to your Rustenburg office at my own expense, where a staff member assisted us in completing the forms. Even then, head office only contacted us on Monday after we had already requested urgent assistance. On Thursday, a technician contacted me to arrange the deinstallation. We provided all the required information, including the vehicle location and contact details. However, during the deinstallation process, I continued to receive unnecessary calls—even while the battery was disconnected and the technician was clearly busy on-site. This lack of coordination is unacceptable. Today, the installation was scheduled, yet again the technician was not given the correct information. This raises a serious concern: why are we required to complete detailed documentation if the information is not being used? Furthermore, the camera system is highly unreliable. It is often inaccessible, and when it does work, there is no audio unless you speak directly into it, which defeats the purpose. I am paying for a service that consistently fails to deliver. I would like to know the process for cancelling this service with immediate effect. This is not my first complaint, and I no longer have confidence in your ability to provide an acceptable level of service. Kind regards,
0
Replies (0)M