B
Ballbreakers
Unclaimed Business
B
Ballbreakers
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Entertainment & Gaming
#13NPS Score
100Very Likely
Ranking
#13
in Entertainment & Gaming
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
12 Aug 2017, 23:33
There'
<p>I watched a staff member remove my white ball from the pool table. When I ask him for it he got aggressive and said he didn't but take It. Once I went to the lead bar men he got very aggressive with me and threatened to break a glass over my head if I didn't shut up about about the situation. I'm off to Douglas dale to lay charges as this was an extremely scary situation I delt with. And as a company owner I will never incorage any person to set foot in side that constant theif feeding ground. Worst of all the boucncers are in on it</p>
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Anonymous
1 reviews | Active since Jan 2020
12 Aug 2017, 23:33
There'
<p>I watched a staff member remove my white ball from the pool table. When I ask him for it he got aggressive and said he didn't but take It. Once I went to the lead bar men he got very aggressive with me and threatened to break a glass over my head if I didn't shut up about about the situation. I'm off to Douglas dale to lay charges as this was an extremely scary situation I delt with. And as a company owner I will never incorage any person to set foot in side that constant theif feeding ground. Worst of all the boucncers are in on it</p>
0
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Anonymous
1 reviews | Active since Jan 2020
9 Aug 2017, 12:12
Aggressive staff, Manager NOT helpful
<p>I honestly do not have any words besides ***. What the hell is wrong with the staff at ballbreakers Devon Valley? Threatening to kick my partner out for wearing a hoodie, and refuses to apologise for anything, including rudely interrupting me in the middle of my sentance. He made a complete fool out of us by confronting us outside while we are having drinks, screaming on the top of his lungs. Spoke to the manager, he apologised but got nothing out of his staff, only dirty looks. The bouncers have absolutely no respect for customers, but i can tell you one thing. What goes around comes around, karma will come and bite you wear the sun dont shine one day. </p>
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Anonymous
1 reviews | Active since Jan 2020
9 Aug 2017, 12:12
Aggressive staff, Manager NOT helpful
<p>I honestly do not have any words besides ***. What the hell is wrong with the staff at ballbreakers Devon Valley? Threatening to kick my partner out for wearing a hoodie, and refuses to apologise for anything, including rudely interrupting me in the middle of my sentance. He made a complete fool out of us by confronting us outside while we are having drinks, screaming on the top of his lungs. Spoke to the manager, he apologised but got nothing out of his staff, only dirty looks. The bouncers have absolutely no respect for customers, but i can tell you one thing. What goes around comes around, karma will come and bite you wear the sun dont shine one day. </p>
0
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Anonymous A
1 reviews | Active since Jan 2020
21 Jul 2017, 23:11
Diluted beer
<p>Please could you stop putting shame to the castle brand... The kegs used are diluted with water ...if investigated by the brand it wouldn't be a great review although staff is friendly ...quality if beer needs to be reviewed.... Change your ways</p>
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Anonymous A
1 reviews | Active since Jan 2020
21 Jul 2017, 23:11
Diluted beer
<p>Please could you stop putting shame to the castle brand... The kegs used are diluted with water ...if investigated by the brand it wouldn't be a great review although staff is friendly ...quality if beer needs to be reviewed.... Change your ways</p>
0
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Philip G
1 reviews | Active since Jan 2020
23 Jan 2017, 17:16
Appalling/Brutal Staff and Customer Service
<p>I have been to ballbreakers fourways a few times and have nothing good to say about them. The staff from the bouncers to the bar staff are incredibly unfriendly. I have witnessed a number of incidents with people being thrown out due to disputes with bar staff (related to deposits and owings) and on my last visit (a couple months ago) i saw a drunk person being hit in the face with a pool cue by a bouncer. He had been thrown out and was making alot of noise but did not deserve to get hit in the face with a weapon by someone twice his size. I get the feeling that they just kick people out for whatever reason and that one must be careful. Hence the fact that I have decide to stop going there. Having read the other 2 hellopeter reviews in the last 365 days i am sure i have got it right and decided to post my own review. They are simply looking to make money (by overcharging customers or taking their deposit/jukebox money) and if the customer is not happy they get thrown out. In particual, there is a white male manager there who is totally unprofessional and talks to customers like they are just stupid drunk people. I believe he is largely responsible for what goes on there. I would like to add that i have been to other ballbreakers franchises and have not had these problems. I suggest that the franchisor and franchisee (owner) take a long hard look at the management of this particular franchise because the way they conduct business is appaling and even brutal at times. BE VERY CAREFUL IF YOU GO TO BALLBREAKERS FOURWAYS!!!</p>
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Philip G
1 reviews | Active since Jan 2020
23 Jan 2017, 17:16
Appalling/Brutal Staff and Customer Service
<p>I have been to ballbreakers fourways a few times and have nothing good to say about them. The staff from the bouncers to the bar staff are incredibly unfriendly. I have witnessed a number of incidents with people being thrown out due to disputes with bar staff (related to deposits and owings) and on my last visit (a couple months ago) i saw a drunk person being hit in the face with a pool cue by a bouncer. He had been thrown out and was making alot of noise but did not deserve to get hit in the face with a weapon by someone twice his size. I get the feeling that they just kick people out for whatever reason and that one must be careful. Hence the fact that I have decide to stop going there. Having read the other 2 hellopeter reviews in the last 365 days i am sure i have got it right and decided to post my own review. They are simply looking to make money (by overcharging customers or taking their deposit/jukebox money) and if the customer is not happy they get thrown out. In particual, there is a white male manager there who is totally unprofessional and talks to customers like they are just stupid drunk people. I believe he is largely responsible for what goes on there. I would like to add that i have been to other ballbreakers franchises and have not had these problems. I suggest that the franchisor and franchisee (owner) take a long hard look at the management of this particular franchise because the way they conduct business is appaling and even brutal at times. BE VERY CAREFUL IF YOU GO TO BALLBREAKERS FOURWAYS!!!</p>
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Anonymous
1 reviews | Active since Jan 2020
21 Jan 2017, 18:43
Disgusting manger
<p>i went to ballbreakers fourways, put R20 in the jukebox , it stole my money , when I asked the staff they told me to speak to the manager. The manager was very rude and told me there's nothing he can do, I told him I felt mistreated and he didn't have to speak to me in a rude way and he Physically manhandled me and literally threw me out. The worst customer service I have ever experienced! </p>
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Anonymous
1 reviews | Active since Jan 2020
21 Jan 2017, 18:43
Disgusting manger
<p>i went to ballbreakers fourways, put R20 in the jukebox , it stole my money , when I asked the staff they told me to speak to the manager. The manager was very rude and told me there's nothing he can do, I told him I felt mistreated and he didn't have to speak to me in a rude way and he Physically manhandled me and literally threw me out. The worst customer service I have ever experienced! </p>
0
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