Active since Mar 2017
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9 reviews38 months ago
MTN Clearwater the worst service
I had recently decided to change network providers and went to mtn in Clearwater to take out a new contract On the 2nd day of having the phone I noticed it being warm took it back on the 3rd day and the lady said to monitor it over the weekend. Still experiencing an issue I took it back on the Monday to be told I had to update software. While doing so I was just left to sit there, with no one explaining what the process was or checking up on the device. In fact the person who was supposed to do so walked passed me at least 5 times. I was then addressed by thr regional manager told that the device had a 6 month guarantee on anything technical and that she would personally take me to Samsung and had the device diagnosed it I still had an issue. Come time to fill her promises she says she would not be at the branch and I should speak to a lady named Thobile, for a pop and to take the phone to Samsung and that she would make a plan for a temp phone for me. Get to the branch and thobile knows nothing about all of this, being frustrated I left the branch with the faulty device that is now heating up a lot, not understanding why am I liaising with the manager if I have to go through everything again, why was the consultant not informed of the plan of action. I then call the regional manager Bongi only to be called a liar??? I want this phone replaced or the contract ended
56 replies
58 months ago
pathetic service
pathetic service I called to follow up on my upgrade and the consultant was extremely rude and unhelpful over this I was promised 2 weeks wait to delivery and now there is no response
53 replies
61 months ago
no network dont bother about clients
I am so extremely appalled with cell c. their network has been intermittent since Friday 23 April 2021 with me having to go 4 hours st a time without network having to eventually call in to the call centre from another persons phone cause I can't even call them with their own pathetic network over and above that their call center staff and managers are rude and even hang up calls. they put you through a million security checks without being able to assist transfer you and yet again there's no assistance all of this drama for 5 days and yet their R1500 debit order would never be late I feel cheated paying for a service I don't receive
53 replies
66 months ago
Pathetic service Grasmere plaza toll
let me start by saying I use the Grasmere toll everyday morning and afternoon and do not use a concession card. thats R21 a day. today I had the extreme displeasure of being assisted by Given at the boom. I had my hand as far out the window as I could, as my window does not roll all the way down for security reasons, and I am quite short. he had his hand half way out and refused to reach further to take the money, so the coin fell. I had refused to pick it up as he already had an attitude and I was already late for work. he then started screaming at me saying I think I am special. I retaliated to his bad attitude. and screamed back at him and when he swore at me I swore at him to that I will admit, as he refused to open the boom saying he doesn't care if im late for work. I sat there for over 10 minutes hooting and calling the office. my question is. is this the people sanral hires? is this the service we receive? I dont use that road for free. he said "if you don't want to pass here you mustn't" If he is too "special" to take motorists money and do his job then perhaps he should quit and do something that makes him feel better about himself and not take his frustrations out on sanral's paying motorists I will be taking this up legally as this is harassment and I had attempted to sort this out politely by contacting the manager and requesting an apology.
0 replies
78 months ago
Harassment
I am honestly so tired of the harassment I receive from cell c sales call centers. Not only did I not give my permission for telephonic marketing but they call me 4 times in a matter of 2 hours. What really annoys me is the fact that when I do answer the call I have to listen to background music instead of having someone to speak to. Does cell c have so little value for their clients that you frustrate them before you speak to them. Your marketing and dialing strategy sucks. All it does is frustrates your clients and tells them how little value you place on us and our time. Frustrated and furious regards Sheran
210 replies
90 months ago
Appaulling delivery and service
I had made 135 rand purchase from nandos malibongwe in randburg. I had asked for pineapple to be added to my wrap and there was non. I ordered a side of halloumi cheese and not only did the give me 5 small cubes but it was burned. My wrap inside the box was half empty and lastly I had logged a complaint on their site more than 48 hours ago to which I have no response.
0 replies
93 months ago
Appaulling violation of the law
I have recently had the most horrific experience with standard bank. A few years ago I had lost my job and was unable to pay my credit card. I then had a low income job and started paying again, after which I paid up the account and requested it to be closed with my 1st bonus in 2017. I applied for a job this year and was rejected due to the fact that the account was in arrears on this credit card I had paid up 12 months ago. Coincidently the job was with standard bank. I had then contacted standard bank requesting that this be corrected and has not received any satisfaction they needed me to send them confirmation of paying the account. I was then told they will rectify my credit profile in 14 days it has long passed 20 days and I have not received any feedback.
53 replies
93 months ago
Appaulling violation on my rights
I have recently had the most horrific experience with standard bank. A few years ago I had lost my job and was unable to pay my credit card. I then had a low income job and started paying again, after which I paid up the account and requested it to be closed with my 1st bonus in 2017. I applied for a job this year and was rejected due to the fact that the account was in arrears on this credit card I had paid up 12 months ago. Coincidently the job was with standard bank. I had then contacted standard bank requesting that this be corrected and has not received any satisfaction they needed me to send them confirmation of paying the account. I was then told they will rectify my credit profile in 14 days it has long passed 20 days and I have not received any feedback.
106 replies
105 months ago
I was physically abused at this branch
After being falsely accused of theft, I requested to see camera footage or speak to the owner at which point i was thrown across the floor with multiple people there
0 replies
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5 Star
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4 Star
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3 Star
1 (11.11111111111111%)
2 Star
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1 Star
8 (88.88888888888889%)