Avoid - terrible customer service

Probably the worst online experience I’ve had. The delivery was quick, but both sizes were too small. I bought 2 types of shoes and both were too small. Both number 8 but they were not even the same sizes. According to their size guide I was a 6. I ordered no. 8. The One pair was too narrow and the other pair too short. To get the refund was a mission. It took them 3 days to respond to my whatsapp properly. They never even rep**** on my email. After about a week of WhatsApp the shoes was sent back, at my own cost. It took another 2 weeks to get the refund back in my account. Avoid this place if you can, there are many other places with better sales experience. They should also get someone else to do the customer service, whoever is running the WhatsApp/email correspondence is not doing a good job.