BK
Bargain King
Unclaimed Business
BK
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTN
Thando N
1 reviews | Active since Jan 2020
6 Mar 2025, 06:22
Claims service
If I could rate zero star I would, I am so dissatisfied and disappointed with their service especially the claims department or a lady by name of Michelle. This lady has BEEN giving me run arounds with regards to my faulty washing machine which is 18 months old and still under warranty. She has been asking me to send a copy of the invoice (which I do) then stops responding nor answering my phone calls.
Helpful (0)
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Thando N
1 reviews | Active since Jan 2020
6 Mar 2025, 06:22
Claims service
If I could rate zero star I would, I am so dissatisfied and disappointed with their service especially the claims department or a lady by name of Michelle. This lady has BEEN giving me run arounds with regards to my faulty washing machine which is 18 months old and still under warranty. She has been asking me to send a copy of the invoice (which I do) then stops responding nor answering my phone calls.
0
Replies (0)aR
amanda R
1 reviews | Active since Jan 2020
14 Aug 2015, 07:02
The worst attitude from a manager ever!!
This is probable the worst management I have ever dealt with. My mom bought a sleeper couch which arrived without legs after paying for the delivery. The manager told us that we must go fetch the legs or return the couch as he doesn't chase money and refused to deliver the legs. He was obnoxious, rude and degrading and slammed the phone down after saying its not his problem and he doesn't need the business.
Helpful (0)
|Replies (0)aR
amanda R
1 reviews | Active since Jan 2020
14 Aug 2015, 07:02
The worst attitude from a manager ever!!
This is probable the worst management I have ever dealt with. My mom bought a sleeper couch which arrived without legs after paying for the delivery. The manager told us that we must go fetch the legs or return the couch as he doesn't chase money and refused to deliver the legs. He was obnoxious, rude and degrading and slammed the phone down after saying its not his problem and he doesn't need the business.
0
Replies (0)MP
Muriel P
1 reviews | Active since Jan 2020
11 Feb 2015, 12:04
Customer blackmail
Steer clear from Bargain King in Umgeni Road and - Durban . In my experience, the manager - Marvin, conducts business in an underhanded manner and the goods are over priced. They offer damaged goods at a fraction cheaper than brand new items. On 11/02/2015 I phoned Bargain King to see if they have demo chest freezers for sale. An employee ('Shoes') told me they have one, and I can come collect on Sat. Marvin (manager) then contacted me and I was told If I don't collect the fridge by the following day lunchtime , he is selling it to another customer, even though I was the first to enquire and told to collect Sat! This is nothing short of blackmailing a customerl! When I told him this, he blamed his employee and said the employee had his facts wrong, they deal on a 'first come first serve basis' . The customer is not liable for poor management!, besides the fact that this 'blackmail' business conduct of Marvin is unethical. I then offered to do an immediate eft with proof of payment, which was still not good enough for him. Marvin proceeded to be rude and arrogant. He conducts business in a very cunning way and treats customers like dirt for overpriced goods.
Helpful (0)
|Replies (0)MP
Muriel P
1 reviews | Active since Jan 2020
11 Feb 2015, 12:04
Customer blackmail
Steer clear from Bargain King in Umgeni Road and - Durban . In my experience, the manager - Marvin, conducts business in an underhanded manner and the goods are over priced. They offer damaged goods at a fraction cheaper than brand new items. On 11/02/2015 I phoned Bargain King to see if they have demo chest freezers for sale. An employee ('Shoes') told me they have one, and I can come collect on Sat. Marvin (manager) then contacted me and I was told If I don't collect the fridge by the following day lunchtime , he is selling it to another customer, even though I was the first to enquire and told to collect Sat! This is nothing short of blackmailing a customerl! When I told him this, he blamed his employee and said the employee had his facts wrong, they deal on a 'first come first serve basis' . The customer is not liable for poor management!, besides the fact that this 'blackmail' business conduct of Marvin is unethical. I then offered to do an immediate eft with proof of payment, which was still not good enough for him. Marvin proceeded to be rude and arrogant. He conducts business in a very cunning way and treats customers like dirt for overpriced goods.
0
Replies (0)