BV
Barons Vw Durban
Unclaimed Business
BV
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Ahmed
1 reviews | Active since Jan 2020
24 Dec 2024, 15:52
DONT CARE ATTITUDE
My Volkswagen was due for its annual service so with great hesitation I contacted Barons VW Durban and asked the burning question... I enquires with the service receptionist what additional if any security features has the dealership put innplace to secure my vehicle and her trained answer was let me put you through the service manager. We'll, he was too busy to take my call and my details was noted so that he would return my call. I waited and waited, but no call so after 2 days I called the dealership again. This time the service receptionist was too busy, because I called twice and I could not reach her. I comclded that these are indeed red flags and a clear lack or professionalism or avoidance so I booked my vehicle for a service at another dealership. This dealership doesn't drop off clients that live more than 10km from its premises so guess what, I had to sit there for 3 hours until the service was complete. The bonus is that I received my vehicle. A last note it has been a week now and I'm still waiting for Barons VW durbanService Manager to return my call. ,
Helpful (0)
|Replies (0)A
Ahmed
1 reviews | Active since Jan 2020
24 Dec 2024, 15:52
DONT CARE ATTITUDE
My Volkswagen was due for its annual service so with great hesitation I contacted Barons VW Durban and asked the burning question... I enquires with the service receptionist what additional if any security features has the dealership put innplace to secure my vehicle and her trained answer was let me put you through the service manager. We'll, he was too busy to take my call and my details was noted so that he would return my call. I waited and waited, but no call so after 2 days I called the dealership again. This time the service receptionist was too busy, because I called twice and I could not reach her. I comclded that these are indeed red flags and a clear lack or professionalism or avoidance so I booked my vehicle for a service at another dealership. This dealership doesn't drop off clients that live more than 10km from its premises so guess what, I had to sit there for 3 hours until the service was complete. The bonus is that I received my vehicle. A last note it has been a week now and I'm still waiting for Barons VW durbanService Manager to return my call. ,
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Replies (0)yR
yolanda R
1 reviews | Active since Jan 2020
8 Apr 2024, 08:52
Had the pleasure of ...
Had the pleasure of dealing with a very competent guy and lady from VW Barons Durban , Ranjth Dayaram and Zinhle Myeni who did the whole process swiftly without any bottlenecks and his partner Zinhle Myeni for finance who made the entire process a breeze for me , the customer service , feedback , excellent customer service and pleasure to deal with people who are excellent at what they do and go the extra mile for their clients - Keep it up 👍 VW Barons Durban 👏 Thank you guys🙏
Helpful (0)
|Replies (0)yR
yolanda R
1 reviews | Active since Jan 2020
8 Apr 2024, 08:52
Had the pleasure of ...
Had the pleasure of dealing with a very competent guy and lady from VW Barons Durban , Ranjth Dayaram and Zinhle Myeni who did the whole process swiftly without any bottlenecks and his partner Zinhle Myeni for finance who made the entire process a breeze for me , the customer service , feedback , excellent customer service and pleasure to deal with people who are excellent at what they do and go the extra mile for their clients - Keep it up 👍 VW Barons Durban 👏 Thank you guys🙏
0
Replies (0)