Bayaluxe
Claimed Business
AI Review Summary
Based on recent customer reviews, Bayaluxe receives strong praise for its easy-to-apply, comfortable, and long-lasting DIY lash products, with many customers noting lashes lasting up to seven days. Positive reviewers highlight affordability, variety of styles, and beginner-friendly application. However, a notable portion of negative feedback raises concerns about lashes not staying on as advertised, poor delivery experiences with unresponsive tracking, and limited customer service contact options. Some customers also report difficulty getting timely responses via email or social media when issues arise.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
37
Recommended: Likely
Review Distribution
3.9|20 Reviews
May '25 - Apr '26
5(70%)
4(0%)
3(5%)
2(0%)
1(25%)
5(70%)
4(0%)
3(5%)
2(0%)
1(25%)
Frequently Asked Questions About Bayaluxe
Based on recent customer reviews, Bayaluxe receives strong praise for its easy-to-apply, comfortable, and long-lasting DIY lash products, with many customers noting lashes lasting up to seven days. Positive reviewers highlight affordability, variety of styles, and beginner-friendly application. However, a notable portion of negative feedback raises concerns about lashes not staying on as advertised, poor delivery experiences with unresponsive tracking, and limited customer service contact options. Some customers also report difficulty getting timely responses via email or social media when issues arise.
Bayaluxe has a TrustIndex of 0 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Bayaluxe across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKM
WA
Waseela A
1 reviews | Active since Jan 2020
15 Jan 2026, 07:53
L
I would have given them 0 stars if I could. The lashes are a waste of money. Nothing like the advertising. I followed the application instructions given and the lashes dont even stay on for 2 days. Ive sent them several messages and just get sent back another application video. All in all, a waste of money. Rather get the stick on temp lashes, way cheaper and less waste of time.
Helpful (0)
|Replies (0)WA
Waseela A
1 reviews | Active since Jan 2020
15 Jan 2026, 07:53
L
I would have given them 0 stars if I could. The lashes are a waste of money. Nothing like the advertising. I followed the application instructions given and the lashes dont even stay on for 2 days. Ive sent them several messages and just get sent back another application video. All in all, a waste of money. Rather get the stick on temp lashes, way cheaper and less waste of time.
0
Replies (0)AA
Azaadia A
1 reviews | Active since Jan 2020
6 Jan 2026, 09:59
Disappointed
Ordered that lashes, received a tracking number as I got notification that my parcel was shipped but the tracking number says it doesn't exist. It's weird how their only form of contact is either email or their social media page, no contact number to call and you can't even leave a review on Google. I sent a message on their social media and still no response. Im actually regretting buying from them, I should have went with lashxtend SA as they are much more reputable.
Helpful (0)
|Replies (0)AA
Azaadia A
1 reviews | Active since Jan 2020
6 Jan 2026, 09:59
Disappointed
Ordered that lashes, received a tracking number as I got notification that my parcel was shipped but the tracking number says it doesn't exist. It's weird how their only form of contact is either email or their social media page, no contact number to call and you can't even leave a review on Google. I sent a message on their social media and still no response. Im actually regretting buying from them, I should have went with lashxtend SA as they are much more reputable.
0
Replies (0)TS
Tasneem S
1 reviews | Active since Jan 2020
2 Jan 2026, 10:49
No delivery received of the lashes
I am so disappointed in the delivery service I placed my order and the tracking app shows that the delivery company tried to to complete my delivery and I was no available, however no one has tried to contact me regarding my delivery and no one has come to my delivery address. I have contacted the call centre and they advise that the delivery company is slow and responding to them. I placed my order on the 18th of December thinking that I would get my order before New Year’s Eve at least and now I feel like I have paid and I am running behind people to deliver my goods. I will be done with my Holiday and will no longer be at the address that I am at, which means I will need to change my delivery address and wait longer for my lashes. I am extremely disappointed with the service and the fact that the delivery company is dishonest and claim that they have contacted me. I have emailed the company directly and I have received no communication either.
Helpful (0)
|Replies (0)TS
Tasneem S
1 reviews | Active since Jan 2020
2 Jan 2026, 10:49
No delivery received of the lashes
I am so disappointed in the delivery service I placed my order and the tracking app shows that the delivery company tried to to complete my delivery and I was no available, however no one has tried to contact me regarding my delivery and no one has come to my delivery address. I have contacted the call centre and they advise that the delivery company is slow and responding to them. I placed my order on the 18th of December thinking that I would get my order before New Year’s Eve at least and now I feel like I have paid and I am running behind people to deliver my goods. I will be done with my Holiday and will no longer be at the address that I am at, which means I will need to change my delivery address and wait longer for my lashes. I am extremely disappointed with the service and the fact that the delivery company is dishonest and claim that they have contacted me. I have emailed the company directly and I have received no communication either.
0
Replies (0)V
BB
JS
Jone S
1 reviews | Active since Jan 2020
9 Sept 2025, 07:15
High quality lashes, high quality client service
Absolutely amazing lashes! The bayaluxe team is extremely helpful and quick with replies. Jessie has helped me from finding my perfect lash map to placing orders. I can't recommend this company enough! My lashes can last up to 7 days and they don't damage my natural lashes. I am always happy with my order and the packaging is super cute. Thank you bayaluxe team <3
Helpful (0)
|Replies (0)JS
Jone S
1 reviews | Active since Jan 2020
9 Sept 2025, 07:15
High quality lashes, high quality client service
Absolutely amazing lashes! The bayaluxe team is extremely helpful and quick with replies. Jessie has helped me from finding my perfect lash map to placing orders. I can't recommend this company enough! My lashes can last up to 7 days and they don't damage my natural lashes. I am always happy with my order and the packaging is super cute. Thank you bayaluxe team <3
0
Replies (0)NR
Nadia R
1 reviews | Active since Jan 2020
26 Aug 2025, 16:55
Bayaluxe Lashes - best of the best!!
Totally recommend these lashes! Delivery was super fast and applying the lashes are much easier than I anticipated. Best thing I’ve bought in a long time! (I’ll admit, I was worried that it might be a **** because initially I didn’t see many reviews or comments on their facebook posts. Rest assured, tried and tested.. no ****! It’s real!!) Bederf jouself😉
Helpful (0)
|Replies (0)NR
Nadia R
1 reviews | Active since Jan 2020
26 Aug 2025, 16:55
Bayaluxe Lashes - best of the best!!
Totally recommend these lashes! Delivery was super fast and applying the lashes are much easier than I anticipated. Best thing I’ve bought in a long time! (I’ll admit, I was worried that it might be a **** because initially I didn’t see many reviews or comments on their facebook posts. Rest assured, tried and tested.. no ****! It’s real!!) Bederf jouself😉
0
Replies (0)