BS
BCG solar
Claimed Business
BS
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Review Distribution
3.8|5 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About BCG solar
BCG solar has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked BCG solar across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAB
Aubrey B
1 reviews | Active since Jan 2020
20 Sept 2025, 16:27
Outstanding service
This is certainly no fly by night as we often find on the internet I made a request on a Friday installation was completed the following day hassle free no stories or complications great work guys keep it up.
Helpful (0)
|Replies (0)AB
Aubrey B
1 reviews | Active since Jan 2020
20 Sept 2025, 16:27
Outstanding service
This is certainly no fly by night as we often find on the internet I made a request on a Friday installation was completed the following day hassle free no stories or complications great work guys keep it up.
0
Replies (0)HV
AP
Anny P
1 reviews | Active since Jan 2020
9 Aug 2025, 13:39
Unsatisfied customer
Worse after care service once they installed they never take the initiative to assist clients after they enquire on technical issues they experience. Their attitude changes and manner of approach is the worst.they never honor their appointments.
Helpful (0)
|Replies (0)AP
Anny P
1 reviews | Active since Jan 2020
9 Aug 2025, 13:39
Unsatisfied customer
Worse after care service once they installed they never take the initiative to assist clients after they enquire on technical issues they experience. Their attitude changes and manner of approach is the worst.they never honor their appointments.
0
Replies (0)LM
Letricia M
1 reviews | Active since Jan 2020
5 May 2025, 13:40
Happy client
BCG solar did an installation of a 16kw system at my property. Cannot recommend them enough for the workmanship that their team showed. Their pricing is good and they go the extra mile to make sure you understand how the system works. A very happy client
Helpful (0)
|Replies (0)LM
Letricia M
1 reviews | Active since Jan 2020
5 May 2025, 13:40
Happy client
BCG solar did an installation of a 16kw system at my property. Cannot recommend them enough for the workmanship that their team showed. Their pricing is good and they go the extra mile to make sure you understand how the system works. A very happy client
0
Replies (0)GS
Gerome S
1 reviews | Active since Jan 2020
5 May 2025, 12:25
Bumpy experience with BCG solar
The good: - Installation was done promptly - Nkosi's team of installers are friendly and polite - the packages on offer are priced well - the installation is doing what it promises - Nkosi was committed to helping me resolve the issues I encountered The frustrating; - Installers were still at my house 5 hours after the agreed upon time by which the installation was supposed to be finished - The installation was unfortunately faulty at first, so no electricity was being generated. Since the installation took longer than scheduled, I only discovered this the next day. The team had to come back and wire up a missing connection that was overlooked. They were quick to make an appointment to fix it, which I commend. - Communication around the payment process. The marketing says no up front payment, but I would have liked to know what the payment process after installation looks like. BCG insists on instant payment while the installers are still on site, and I only learnt this as installation was wrapping up late at night. - the installers damaged my ceiling while making modifications to the geyser, as well as the plaster on the opposite side of the wall to which the inverter and batteries were mounted. I would've appreciated if this damage was acknowledged, attempted to be fixed or accounted for in the bill.
Helpful (0)
|Replies (0)GS
Gerome S
1 reviews | Active since Jan 2020
5 May 2025, 12:25
Bumpy experience with BCG solar
The good: - Installation was done promptly - Nkosi's team of installers are friendly and polite - the packages on offer are priced well - the installation is doing what it promises - Nkosi was committed to helping me resolve the issues I encountered The frustrating; - Installers were still at my house 5 hours after the agreed upon time by which the installation was supposed to be finished - The installation was unfortunately faulty at first, so no electricity was being generated. Since the installation took longer than scheduled, I only discovered this the next day. The team had to come back and wire up a missing connection that was overlooked. They were quick to make an appointment to fix it, which I commend. - Communication around the payment process. The marketing says no up front payment, but I would have liked to know what the payment process after installation looks like. BCG insists on instant payment while the installers are still on site, and I only learnt this as installation was wrapping up late at night. - the installers damaged my ceiling while making modifications to the geyser, as well as the plaster on the opposite side of the wall to which the inverter and batteries were mounted. I would've appreciated if this damage was acknowledged, attempted to be fixed or accounted for in the bill.
0
Replies (0)GS
Gerome S
1 reviews | Active since Jan 2020
26 Apr 2025, 00:17
Frustrating experience with BCG solar
The good: - Installation was done promptly - Nkosi's team of installers are friendly and polite - the packages on offer are priced well - the installation is doing what it promises The bad: - Installers were still at my house 5 hours after the agreed upon time by which the installation was supposed to be finished - The installation was faulty, so no electricity was being generated. Since the installation took longer than scheduled, I only discovered this the next day. The team had to come back and wire up a missing connection that was overlooked. - Communication around the payment process. The marketing says no up front payment, but it does not say that Nkosi will insist on instant payment while the installers are still on site. - the installers damaged my ceiling and the plaster on the wall to which the inverter and batteries were mounted. This damage wasn't acknowledged or accounted for in the bill. - i had to follow up twice to get a CoC. I have reached out to Nkosi 5 times for an invoice, making it clear that I cannot insure the installation without it. it is now 3 months later and he still has not gotten back to me.
Helpful (0)
|Replies (0)GS
Gerome S
1 reviews | Active since Jan 2020
26 Apr 2025, 00:17
Frustrating experience with BCG solar
The good: - Installation was done promptly - Nkosi's team of installers are friendly and polite - the packages on offer are priced well - the installation is doing what it promises The bad: - Installers were still at my house 5 hours after the agreed upon time by which the installation was supposed to be finished - The installation was faulty, so no electricity was being generated. Since the installation took longer than scheduled, I only discovered this the next day. The team had to come back and wire up a missing connection that was overlooked. - Communication around the payment process. The marketing says no up front payment, but it does not say that Nkosi will insist on instant payment while the installers are still on site. - the installers damaged my ceiling and the plaster on the wall to which the inverter and batteries were mounted. This damage wasn't acknowledged or accounted for in the bill. - i had to follow up twice to get a CoC. I have reached out to Nkosi 5 times for an invoice, making it clear that I cannot insure the installation without it. it is now 3 months later and he still has not gotten back to me.
0
Replies (0)CVDM
Cathrin Van Der Merwe
1 reviews | Active since Jan 2020
15 Aug 2024, 13:31
Easier Solar
Solar is confusing. Big made it easier with cost effective packages and neat installations.
Helpful (0)
|Replies (0)CVDM
Cathrin Van Der Merwe
1 reviews | Active since Jan 2020
15 Aug 2024, 13:31
Easier Solar
Solar is confusing. Big made it easier with cost effective packages and neat installations.
0
Replies (0)LE
Liesl E
1 reviews | Active since Jan 2020
25 Jul 2024, 17:14
Excellent service
From the time I asked for a quote to installation, BCG provided excellent service. They arrived on time on the day of installation and didn’t leave until the job was done, about 8 pm that night. The installation team were very professional and friendly. What impressed me even more was the service days and weeks after the installation. Any question I had to get the best out of my solar was answered and they kept in contact with me to see how things were going. I am a very happy customer.
Helpful (0)
|Replies (0)LE
Liesl E
1 reviews | Active since Jan 2020
25 Jul 2024, 17:14
Excellent service
From the time I asked for a quote to installation, BCG provided excellent service. They arrived on time on the day of installation and didn’t leave until the job was done, about 8 pm that night. The installation team were very professional and friendly. What impressed me even more was the service days and weeks after the installation. Any question I had to get the best out of my solar was answered and they kept in contact with me to see how things were going. I am a very happy customer.
0
Replies (0)