TB
The Beef and Reef Co
Unclaimed Business
TB
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTW
Tyron W
1 reviews | Active since Jan 2020
11 Dec 2023, 07:59
Bad food
Wow Beef and Reef Northridge, what a horrible experience! Poor customer service and food that was off. On friday 8th Dec 2023 i called and oredered the 500g Ribs of R175 for 8 people. On collecting the food i noticed how the manger(female) speaks to her staff members in a very unprofessional and rude manner and this is in front of other customers. Got back to work and we had the food, today Monday 11th Dec all 8 people confirmed they had a painful and runny stomach at friday night and saturday. This morning i called Reef and beef Northridge to complain and make them aware that the food they served us was off and that we were sick, the first thing the manager told me was that it can definitely not be the food they served us🧐🤨 ….?? Like?? Not even an apology,…. We could’ve experienced something worse because this is seen as food poisoning but she told me it cannot be the food and that i should come into the store to complain. I will definitely not waste my time going back there and also not to speak to an ******** manager that does not have any customer skills.
Helpful (0)
|Replies (0)TW
Tyron W
1 reviews | Active since Jan 2020
11 Dec 2023, 07:59
Bad food
Wow Beef and Reef Northridge, what a horrible experience! Poor customer service and food that was off. On friday 8th Dec 2023 i called and oredered the 500g Ribs of R175 for 8 people. On collecting the food i noticed how the manger(female) speaks to her staff members in a very unprofessional and rude manner and this is in front of other customers. Got back to work and we had the food, today Monday 11th Dec all 8 people confirmed they had a painful and runny stomach at friday night and saturday. This morning i called Reef and beef Northridge to complain and make them aware that the food they served us was off and that we were sick, the first thing the manager told me was that it can definitely not be the food they served us🧐🤨 ….?? Like?? Not even an apology,…. We could’ve experienced something worse because this is seen as food poisoning but she told me it cannot be the food and that i should come into the store to complain. I will definitely not waste my time going back there and also not to speak to an ******** manager that does not have any customer skills.
0
Replies (0)RP
WC
Werner C
1 reviews | Active since Jan 2020
22 Jun 2021, 10:36
Bad service
Two days in a row that I got bad service from the staff. Had to buy lunch at other places due to the lack of service. Even the manager just did not care. It is sad that such a good restaurant had this service
Helpful (0)
|Replies (0)MK
HM
Helgardt M
1 reviews | Active since Jan 2020
29 Apr 2018, 12:05
Utterly **** Service
Waited an hour and a half for food, never got food that we ordered, waited another half an hour for the bill, food was cold, manager laughed when we laid a complaint and we were obligated to pay 12% service fee when we only saw the waiter twice and the kitchen was disgusting
Helpful (0)
|Replies (0)HM
Helgardt M
1 reviews | Active since Jan 2020
29 Apr 2018, 12:05
Utterly **** Service
Waited an hour and a half for food, never got food that we ordered, waited another half an hour for the bill, food was cold, manager laughed when we laid a complaint and we were obligated to pay 12% service fee when we only saw the waiter twice and the kitchen was disgusting
0
Replies (0)HP