BF
Belgotex floors
Unclaimed Business
BF
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLS
Laurianne S
1 reviews | Active since Jan 2020
26 May 2023, 10:08
Belgotex 5 Star Service
Awesome service from the manufacturer. Always on time, always friendly and responsive.
Helpful (0)
|Replies (0)LS
Laurianne S
1 reviews | Active since Jan 2020
26 May 2023, 10:08
Belgotex 5 Star Service
Awesome service from the manufacturer. Always on time, always friendly and responsive.
0
Replies (0)JB
JB
Johan B
1 reviews | Active since Jan 2020
2 May 2023, 11:13
BELCOTEX 🤬😡 BE VERY CARFUL OF THIS COMPANY.
Terrible service. BE VERY CAREFUL OF THIS COMPANY. they will take your money then you have to chase after them to get your products. Today after three weeks no feedback from them. Dillen Davies only lies to us and we can’t get hold of him
Helpful (0)
|Replies (0)JB
Johan B
1 reviews | Active since Jan 2020
2 May 2023, 11:13
BELCOTEX 🤬😡 BE VERY CARFUL OF THIS COMPANY.
Terrible service. BE VERY CAREFUL OF THIS COMPANY. they will take your money then you have to chase after them to get your products. Today after three weeks no feedback from them. Dillen Davies only lies to us and we can’t get hold of him
0
Replies (0)DO
Dionne O
1 reviews | Active since Jan 2020
22 Sept 2022, 00:35
Yudu Custom Rugs - poor customer service
I ordered a rug from them - through what seems to be their subsidiary, Yudu Custom Rugs. Excellent product! Just wish I could say the same for their customer service. It was very lacking - product was delivered late, no tracking number or confirmation emails when I placed the order and little to no communication overall (even after following up more then once).
Helpful (0)
|Replies (0)DO
Dionne O
1 reviews | Active since Jan 2020
22 Sept 2022, 00:35
Yudu Custom Rugs - poor customer service
I ordered a rug from them - through what seems to be their subsidiary, Yudu Custom Rugs. Excellent product! Just wish I could say the same for their customer service. It was very lacking - product was delivered late, no tracking number or confirmation emails when I placed the order and little to no communication overall (even after following up more then once).
0
Replies (0)CS
Camilio S
1 reviews | Active since Jan 2020
13 Jun 2022, 09:33
A carpet supplier with a difference
There were challenges faced, and timelines were thrown way off but the manner in which it was ultimately dealt with shows care and the willingness to deliver on making things right. The management team resolved the issue in a manner that left me more than willing to not just use them again but recommend them to others to use.
Helpful (0)
|Replies (0)CS
Camilio S
1 reviews | Active since Jan 2020
13 Jun 2022, 09:33
A carpet supplier with a difference
There were challenges faced, and timelines were thrown way off but the manner in which it was ultimately dealt with shows care and the willingness to deliver on making things right. The management team resolved the issue in a manner that left me more than willing to not just use them again but recommend them to others to use.
0
Replies (0)CS
Camilio S
1 reviews | Active since Jan 2020
6 Jun 2022, 12:12
Horrendous supplier
Belgotex is quite possibly the worst possible carpet supplier. Waiting for 1 and a half months for the carpet to arrive and no ETA in sight. Make sure they have stock and it will be dispatched before you place your order. Beware of 'fake reviewers' giving it a positive rating, it's easy to see they work there. Find a different supplier. Literally, anyone is better than Belgotex.
Helpful (0)
|Replies (0)CS
Camilio S
1 reviews | Active since Jan 2020
6 Jun 2022, 12:12
Horrendous supplier
Belgotex is quite possibly the worst possible carpet supplier. Waiting for 1 and a half months for the carpet to arrive and no ETA in sight. Make sure they have stock and it will be dispatched before you place your order. Beware of 'fake reviewers' giving it a positive rating, it's easy to see they work there. Find a different supplier. Literally, anyone is better than Belgotex.
0
Replies (0)JO
Johan O
1 reviews | Active since Jan 2020
6 Jul 2021, 16:22
BELGOTEX CARPETS
I have installed 104M2 of Belgotex carpets in my home in March 2021 paying an arm and leg for it After two months we notice ugly appearance changes and dark shades. The carpets was twice inspected by Technical experts from Belgotex There firs finding. Possibility of wet carpets (was tested zero). When material is walked over it may cause the pile to lay in different directions, hence causing the material to look darker in colour. After the re-inspection they report the areas where the irregular marks appear is on the turning points and in the high traffic areas, which is combined with soiling and as such an appearance change is visible between the traffic and non-traffic areas. I don’t know at all how two people can cause this situation in two months which be referred to as high traffic areas. If there was soiling then it was due to old carpets that was installed laying in a warehouse before lock down. This is not the first time that I install carpets in my properties but it is the first time that ugly dark marks appears all over the carpets also in areas where we normally don’t walk. The carpets which we did install is supposed to be a heavy residential loop pile carpet. Belgotex advertise it with a 20 year limited wear warranty and also as colourfast and bleach resistant. According to Belgotex experts the carpets did passed all quality checks and they don’t except any responsibility If you ever consider to fit carpets be careful of your choices
Helpful (0)
|Replies (0)JO
Johan O
1 reviews | Active since Jan 2020
6 Jul 2021, 16:22
BELGOTEX CARPETS
I have installed 104M2 of Belgotex carpets in my home in March 2021 paying an arm and leg for it After two months we notice ugly appearance changes and dark shades. The carpets was twice inspected by Technical experts from Belgotex There firs finding. Possibility of wet carpets (was tested zero). When material is walked over it may cause the pile to lay in different directions, hence causing the material to look darker in colour. After the re-inspection they report the areas where the irregular marks appear is on the turning points and in the high traffic areas, which is combined with soiling and as such an appearance change is visible between the traffic and non-traffic areas. I don’t know at all how two people can cause this situation in two months which be referred to as high traffic areas. If there was soiling then it was due to old carpets that was installed laying in a warehouse before lock down. This is not the first time that I install carpets in my properties but it is the first time that ugly dark marks appears all over the carpets also in areas where we normally don’t walk. The carpets which we did install is supposed to be a heavy residential loop pile carpet. Belgotex advertise it with a 20 year limited wear warranty and also as colourfast and bleach resistant. According to Belgotex experts the carpets did passed all quality checks and they don’t except any responsibility If you ever consider to fit carpets be careful of your choices
0
Replies (0)YO
Yasin O
1 reviews | Active since Jan 2020
20 Oct 2020, 12:37
Home decor flooring
Retailer of there products. Excellent quality always durable and good customer service. Definitely recommend belgotex as a essential in your home for comfort and quality. They have a huge range so veriety is not a problem. Colours textures to suit any decor profile your home is suited to.Carpets laminates or vynils everything is available at fffordable pricing
Helpful (0)
|Replies (0)YO
Yasin O
1 reviews | Active since Jan 2020
20 Oct 2020, 12:37
Home decor flooring
Retailer of there products. Excellent quality always durable and good customer service. Definitely recommend belgotex as a essential in your home for comfort and quality. They have a huge range so veriety is not a problem. Colours textures to suit any decor profile your home is suited to.Carpets laminates or vynils everything is available at fffordable pricing
0
Replies (0)