TERRIBLE SERVICE AND ATTITUDE

My sister and I went for lunch on Freedom day (27 April) we arrived at 13:30 placed our food and drink order immediately. I ordered a started and my sister a pizza. The food took over 2 hours (the table next to us which was about 6 people got their pizzas shortly after they had ordered) we weren't offered a second round of drinks, our empty bottles were not removed and when we asked for the manager she refused to see us. After asking for the 4th time she blamed it on the kitchen. Very terrible service and attitude. Definitely wont be going there again. I have also posted on their Facebook page and had no contact.